Oct 28, 14, 2:34 pm
Last edit by: tonei
Transition-Related Notes
• Members are starting to receive Priority Pass Select cards in the mail. These are sent by Collinson via USPS, separately from the rebranded Prestige cards.
• There was a decimal rounding error in the ThankYou point accounting on October statements. Remove a 0 from each of the totals reported - it should then match
• Members who signed up prior to 10/18 still only receive a $250 airline credit for the year; if you previously used the $200 incidental credit, you can get another $50 in airline purchases reimbursed through December.
• If you signed up before 10/18/14 you are eligible to receive the 15% discount and companion benefits for a year after your signup date. Call Citi at 877-288-2484 and ask to speak with a travel specialist, rather than letting them send the information to Spirit Incentives for an email quote. There are mixed reviews as to the efficacy of this service.
• Members are starting to receive Priority Pass Select cards in the mail. These are sent by Collinson via USPS, separately from the rebranded Prestige cards.
• There was a decimal rounding error in the ThankYou point accounting on October statements. Remove a 0 from each of the totals reported - it should then match
• Members who signed up prior to 10/18 still only receive a $250 airline credit for the year; if you previously used the $200 incidental credit, you can get another $50 in airline purchases reimbursed through December.
• If you signed up before 10/18/14 you are eligible to receive the 15% discount and companion benefits for a year after your signup date. Call Citi at 877-288-2484 and ask to speak with a travel specialist, rather than letting them send the information to Spirit Incentives for an email quote. There are mixed reviews as to the efficacy of this service.
CITI Prestige changes effective 10-18-14
Aug 3, 14, 2:02 pm
#241
Join Date: Mar 2012
Location: world
Programs: all
Posts: 1,421
I also received the detailed booklet yesterday with change in terms & conditions.
However, I was really confused by page 7 which states:
Bolding above is for emphasis only by me.
I was confused as to why Air France is listed as an airline partner when I do not see it on the ThankYou website as a transfer partner. If Air France was really a transfer partner I would be thrilled because the Flying Blue program has far more value to me than the other transfer partners.
However, I was really confused by page 7 which states:
Bolding above is for emphasis only by me.
I was confused as to why Air France is listed as an airline partner when I do not see it on the ThankYou website as a transfer partner. If Air France was really a transfer partner I would be thrilled because the Flying Blue program has far more value to me than the other transfer partners.
Aug 3, 14, 2:06 pm
#243
Join Date: Dec 2002
Location: Long Island, NY
Programs: United 1K, AA Plat Exec, DL Plat, Marriott Titanium Lifetime Elite, Hilton Gold, Hyatt Globalist
Posts: 1,870
It looks nice but MasterCard has once again allowed Citi to implement significant card design changes which could cause problems at POS. I could be wrong but any card have mag on front? chip on back? and no global hologram? Last I checked, MC required hologram security on front or back or integrated into the HoloMag stripe. I think to simplify usage, strip should be on back and chip on front. And while it looks nice and says World Elite, every card is World Elite these days including $250 Barclay and Capital One accounts. The one surprise is no mention of metal/carbon fiber card, so it must be plastic not that I care but expected it.
Aug 3, 14, 2:08 pm
#244
Join Date: Dec 2002
Location: Long Island, NY
Programs: United 1K, AA Plat Exec, DL Plat, Marriott Titanium Lifetime Elite, Hilton Gold, Hyatt Globalist
Posts: 1,870
It does indeed seem like it will be valid at any hotel, but since you'll likely have to book the best publicly available flexible rate (and pre-pay upfront for the stay), it's effectively a 25% discount off that rate, with the potential that you won't earn points or get elite benefits during your stay. A flexible AAA rate booked directly with a hotel can usually save you 10-15%, and a pre-paid rate booked directly with a hotel may save you more; and both would earn points and grant elite benefits.
Aug 3, 14, 2:27 pm
#245
Original Poster
Join Date: Jun 1999
Location: NYC/LA
Programs: AA Plat Pro, UA Silver, Marriott Titanium, IHG Diamond Amb
Posts: 6,614
They CALL it the front, but I don't really think it is. The chip is on the 'back' of the card. I really think the strip is on the 'back', and they just put the signature panel on the front, along with the numbers...its all semantics anyhow. Nonetheless, I agree it will confuse some cashiers.
Granted, this may be less of an issue after October 2015, IF the EMV transition here in the US goes as planned, b/c presumably we'll be using the chip more after that date.
Aug 3, 14, 6:21 pm
#246
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 47,777
The hologram can also be incorporated into the magnetic stripe. I think we will need to see an actual card to know what they have done. The images in the booklet are probably made from mockups.
It appears the booklet was printed in June. It could simply be an editing error (i.e. Air France randomly chosen by a copywriter during an early draft), or there could be an agreement with Flying Blue which is not finalized or which collapsed. We can transfer to Garuda and redeem for travel on AF, but that doesn't seem to be what they meant.
The card is also upside down, compared to the chip placement on other cards. I am not saying it will not work, it will, but Citi has re-oriented the space.
It appears the booklet was printed in June. It could simply be an editing error (i.e. Air France randomly chosen by a copywriter during an early draft), or there could be an agreement with Flying Blue which is not finalized or which collapsed. We can transfer to Garuda and redeem for travel on AF, but that doesn't seem to be what they meant.
The card is also upside down, compared to the chip placement on other cards. I am not saying it will not work, it will, but Citi has re-oriented the space.
Aug 3, 14, 7:10 pm
#247
Join Date: Apr 2012
Posts: 430
Aug 3, 14, 10:00 pm
#248
Join Date: May 2012
Posts: 514
Looking at new design, I can imagine myself having a fun/frustrating chat with every other cashier in US and with every cashier abroad.
Aug 4, 14, 12:45 pm
#249
Join Date: May 2013
Posts: 256
I got the very expensive looking mailer today. It does still have the line in it about Air France.
Aug 4, 14, 4:09 pm
#250
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
How is it that Citi can pull a benefit mid cardmember year (Oct), when my cardmember year ends February. In my case, I opted to keep the card for the 3/14 - 2/15 period because I plan to fly to the UK in April/May 2015, and I will probably be booking in January or February. I cannot know, due to family/work availability, by October 18th, when I will be able to go in April/May 2015. If I had known they were pulling the benefit in October, I quite possibly wouldn't have renewed and paid the AF. The CSR I spoke to could not fathom this concept.
Aug 4, 14, 7:48 pm
#251
Join Date: Mar 2012
Location: world
Programs: all
Posts: 1,421
i got the mailer too.... says air france on the mailer but when I go to the site to look at the airline partners, AF is not there
Aug 5, 14, 6:08 am
#252
Join Date: Jan 2005
Location: NJ
Programs: World of Hyatt Globalist, Marriott Premier Platinum
Posts: 447
Is the authorized user anniversary the same as the primary card holder? If I add an authorized user now, will the AU have until 8/15 to use the companion fare or just the until the primary card hold anniversary date?
Aug 5, 14, 8:47 am
#253
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Apparently neither. Apparently, we only have until 10/18/14 to book, regardless of when our cardmember anniversary is. That feels like highway robbery to me, though. Why pay the annual fee for 2014 if you lose benefits halfway through? I paid in February and I'm furious. I can't imagine how mad I'd be if I paid in May or something.
Aug 5, 14, 9:11 am
#254
Join Date: Oct 2008
Location: New York, NY
Programs: SPG Plat. AA Plat. UA Gold
Posts: 233
It should be noted that anyone who has gotten the card after October 2013 will get a full year from their anniversary date. I.E. If I apply today, I have until August of next year. You must call Citi to use that and the 15% benefit after October 19, 2014 though as the website will go away.
Aug 5, 14, 9:15 am
#255
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
It should be noted that anyone who has gotten the card after October 2013 will get a full year from their anniversary date. I.E. If I apply today, I have until August of next year. You must call Citi to use that and the 15% benefit after October 19, 2014 though as the website will go away.
