Citi Prestige : Admirals Club access benefit
#92
Join Date: Jan 2003
Location: NYC
Posts: 8,498
I visited two of the former US Clubs in PHX this weekend (first to hang with a friend at the lounge near his gate and then to wait for my own flight on a different concourse after exploring for a bit). They seem to still be using a US computer system, and each lounge had a supervisor/trainer type person on hand to help the attendants check people in.
In both lounges they commented about how their computers can't yet swipe the Prestige cards, so they had to go through several screens on their computers and then manually type in my card information, but they figured it out (with the supervisor/trainer's help). Neither lounge asked to see a boarding pass so I didn't get to test whether they'd give me a hard time about my US bp (although I was booked through AA on the AA codeshare).
I'll have another opportunity to test the US boarding pass issue in a few weeks at EWR.
In both lounges they commented about how their computers can't yet swipe the Prestige cards, so they had to go through several screens on their computers and then manually type in my card information, but they figured it out (with the supervisor/trainer's help). Neither lounge asked to see a boarding pass so I didn't get to test whether they'd give me a hard time about my US bp (although I was booked through AA on the AA codeshare).
I'll have another opportunity to test the US boarding pass issue in a few weeks at EWR.
#94
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
That seems correct. You have an AA boarding pass for an AA flight number. Avois is merely the method of payment.
#95
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
I think there is some confusion between the Citi Executive and Prestige cards. I had an attendant just wave me through when I showed my Prestige card, murmuring something about an Admiral's Club membership (which I do not have). I expect this will change when the attendants are able to swipe both card types, but then the problem should diminish as US flights become AA flights.
#96
Join Date: Jan 2003
Location: NYC
Posts: 8,498
In both of the PHX clubs I visited, the trainer/supervisor person (not sure exactly what their role was) recognized the Prestige card and guided the main attendant through the screens necessary to input all the card details. They had to type in my full credit card number.
#98
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Prestige only provides access to an Admirals Club when you are flying AA, and (unofficially) US. It does not provide access when flying UA or DL. Have you found otherwise?
#99
Join Date: Jan 2013
Location: SEATAC
Programs: AS MVP Gold
Posts: 186
This past weekend went to an old US in CLT and AC in ORD - both swiped my card and did not ask to see a boarding pass. So at least for now it's probably a YMMV situation for those flying other airlines (I was flying on an AA res with mixed metal).
#100
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
No, I have not. I only AC when flying AA. I'm just saying I wouldn't pay for AC membership since I would not use it enough, and paying $50 a day also adds up. Using a co-branded credit card that includes the benefit of accessing an airline's lounges works better for me, as long as the other benefits of a given card add enough value to justify the AF. So far that has been the case with Prestige.
#101
Join Date: Mar 2008
Location: LAX
Programs: AA Plat, UA Gold
Posts: 609
#102
Join Date: May 2013
Posts: 258
I used my Prestige card for access in Dallas twice in the past week. They just swiped the card, didn't ask for a boarding pass, although I was flying AA. I also used my Priority Pass card for access to the Alaska Airlines Boardroom in Seattle.
#103
Join Date: Sep 2012
Location: Up In The Cloud
Programs: UA 1K MM; BA S, AA G; AS G; DL | SPG P50, M G, CC G, IHG P, HLT S | Hertz PC, Avis F
Posts: 682
Same experience at EWR today.
#104
Join Date: Jun 2012
Location: Boston, MA
Programs: AMEX Platinum, Hyatt GP Diamond, HHonors Diamond,
Posts: 115
I'm currently sitting in the BOS Admirals Club (old US club) and the attendant scanned my electronic boarding pass and that's it - she didn't ask for any thing to show I had access to the club. I even asked her if I was all set.
I doubt they would have something in the system that remembered me, so who knows.
I doubt they would have something in the system that remembered me, so who knows.
#105
Join Date: Sep 2014
Location: SJC/SFO
Programs: AA DL
Posts: 46