Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi Prestige : Admirals Club access benefit

Citi Prestige : Admirals Club access benefit

    Hide Wikipost
Old Oct 15, 16, 11:50 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
Wiki Link
This benefit ends 6.20.2017.

Discuss HERE.
Print Wikipost

Old Mar 24, 14, 2:23 pm
  #31  
 
Join Date: Jan 2008
Location: ATL/LAX
Posts: 4,869
Originally Posted by anks329 View Post
Completely agree, this product has a very compelling value prop compared to the Amex Plat. One big "missing" benefit is transfer of TY point to partner programs. Hopefully, the increased partnership with AA will lead to that in the near future.
To be frank, I hope not. It would cause major inflation in the AA program and would lead to faster devaluation. And I say that as someone with a 7-figure TYP balance.
amolkold is offline  
Old Mar 24, 14, 2:32 pm
  #32  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Originally Posted by CVG_Kid View Post
I think the logo is the lesser of the two options. I prefer the Amex Platinum model where it's the actual card that gains you entrance. Feels like waving a magic wand. Somehow more prestigious.

For this to work however it would have to encompass all cardholders including AU. It will be interesting to see what Citi does.
The point was how would it be differentiated. A logo on the back would do this. All the paperwork I've seen on this says primary cards only.
PainCorp is offline  
Old Mar 24, 14, 2:48 pm
  #33  
 
Join Date: Jan 2003
Location: NYC
Posts: 8,359
Originally Posted by anks329 View Post
I don't see Citi incurring the costs of issuing new plastic and shipping it out.
Never underestimate the willingness of credit card companies to mail out new cards with slightly different logos! A few years ago replacement cards arrived out of the blue for my trusty AAdvantage World MC. I thought it was some sort of half-assed identity theft attempt or something until I realized the new cards said "World Elite" on them.
themicah is offline  
Old Mar 24, 14, 3:47 pm
  #34  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Originally Posted by themicah View Post
Never underestimate the willingness of credit card companies to mail out new cards with slightly different logos! A few years ago replacement cards arrived out of the blue for my trusty AAdvantage World MC. I thought it was some sort of half-assed identity theft attempt or something until I realized the new cards said "World Elite" on them.
"Never underestimate the power of corporate branding."
PainCorp is offline  
Old Mar 24, 14, 4:04 pm
  #35  
 
Join Date: Oct 2008
Location: New York, NY
Programs: SPG Plat. AA Plat. UA Gold
Posts: 220
Originally Posted by themicah View Post
Never underestimate the willingness of credit card companies to mail out new cards with slightly different logos! A few years ago replacement cards arrived out of the blue for my trusty AAdvantage World MC. I thought it was some sort of half-assed identity theft attempt or something until I realized the new cards said "World Elite" on them.
World Elite cards actually generate more money for the card issuers. So there is financial incentive there to 'upgrade' cards.

I also agree that it seems odd that not many of the big bloggers have mentioned this new benefit. If it is due to the lack of a referral link that benefits them financially then that's disappointing. But I suppose not entirely shocking as they themselves have financial incentives similar to the card issuer example above.
islandguy84 is offline  
Old Mar 24, 14, 4:18 pm
  #36  
Original Poster
 
Join Date: Sep 2005
Location: CVG
Programs: AAdvantage, Delta Skymiles, CapOne Venture, Citi ThankYou
Posts: 479
Originally Posted by PainCorp View Post
The point was how would it be differentiated. A logo on the back would do this. All the paperwork I've seen on this says primary cards only.
That's interesting. What paperwork? I've still not received anything from Citi. Going solely on the AA terms which specify the benefit is for 'cardholders'.
CVG_Kid is offline  
Old Mar 24, 14, 4:21 pm
  #37  
Original Poster
 
Join Date: Sep 2005
Location: CVG
Programs: AAdvantage, Delta Skymiles, CapOne Venture, Citi ThankYou
Posts: 479
Originally Posted by islandguy84 View Post
World Elite cards actually generate more money for the card issuers. So there is financial incentive there to 'upgrade' cards.

I also agree that it seems odd that not many of the big bloggers have mentioned this new benefit. If it is due to the lack of a referral link that benefits them financially then that's disappointing. But I suppose not entirely shocking as they themselves have financial incentives similar to the card issuer example above.
Frequent Miler posted a quick deal. I'd guess they're waiting on full details from Citi in order to provide their readers the specifics. That seems reasonable to me. I'm guessing it will be a short wait with the updates at AA.
CVG_Kid is offline  
Old Mar 24, 14, 5:03 pm
  #38  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Originally Posted by CVG_Kid View Post
That's interesting. What paperwork? I've still not received anything from Citi. Going solely on the AA terms which specify the benefit is for 'cardholders'.
Well if you want to get technical, only I am a cardholder, everyone else is an Authorized User. Probably how it will get played.
PainCorp is offline  
Old Mar 24, 14, 5:29 pm
  #39  
 
Join Date: Jul 2011
Location: Singapore
Programs: BA Gold, SPG Gold, KF Gold/PPS
Posts: 204
I tweeted the @AskCiti folks, and they confirmed what PainCorp has been saying - only the primary cardholder gets the benefit, not Authorized Users.
srs507 is offline  
Old Mar 25, 14, 10:38 am
  #40  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 41,186
Several blogs are now writing about this, but what's missing from my mailbox is anything from Citi. My guess is that AA went public sooner than Citi expected, and that most of our questions will be answered when Citi makes its announcement, unless I overlooked it?
mia is offline  
Old Mar 25, 14, 11:05 am
  #41  
dw
 
Join Date: Jun 1999
Location: New York, NY
Programs: AA Plat Pro, IHG Spire Amb/Kimpton IC
Posts: 4,577
Originally Posted by mia View Post
Several blogs are now writing about this, but what's missing from my mailbox is anything from Citi. My guess is that AA went public sooner than Citi expected, and that most of our questions will be answered when Citi makes its announcement, unless I overlooked it?
It does seem that way as there have been no changes to Citi's online marketing materials for the card, and the bloggers (some of whom have contacts within AA and/or Citi) have only been referencing the fact that AA.com has been quietly updated to reflect the new Admirals Club access rules for Citi Prestige cardholders.

What is a little odd is that (a) reports are that Admirals Club agents were briefed on Saturday regarding the new access rules, which are already live and (b) this timing coincided exactly with the discontinuation of access for Amex Plat/Centurion. One would think that Citi's marketing team would be more on top of this as far as making an official announcement?
dw is offline  
Old Mar 25, 14, 4:41 pm
  #42  
 
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Originally Posted by dw View Post
One would think that Citi's marketing team would be more on top of this as far as making an official announcement?
Well, we already knew Citi's marketing team isn't going to be getting any MENSA invitations. This doesn't surprise me.
roki is offline  
Old Mar 26, 14, 9:25 am
  #43  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 41,186
Originally Posted by dw View Post
... only been referencing the fact that AA.com has been quietly updated ...
I sent Prestige customer service a set of four questions, in the form, "Is it true that...". They responded only to the first question with a link to an Airport Angel page that would not open . I have not yet received a reply to my followup email.
mia is offline  
Old Mar 27, 14, 12:08 pm
  #44  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 41,186
Originally Posted by mia View Post
I have not yet received a reply to my followup email.
The reply was unsatisfactory, and I called. The CSR confirmed the benefit. He was interested to know exactly where it was already displayed on aa.com. I did not ask for clarification of AU access because (he said) an announcement will be emailed tomorrow.
mia is offline  
Old Mar 27, 14, 8:26 pm
  #45  
dw
 
Join Date: Jun 1999
Location: New York, NY
Programs: AA Plat Pro, IHG Spire Amb/Kimpton IC
Posts: 4,577
Citi has now updated the benefits language at www.citi.com/citiprestige to reflect the following:

Airport Lounge Access
Your key to airport lounges around the globe. Simply present your Citi Prestige® Card and your boarding pass for you, your family or guests to gain access to nearly 40 American Airlines Admirals Club® lounges29 worldwide. Plus, enjoy an existing network of over 440 Airport Angel airport lounges worldwide.

With the footnote reading:

29 Benefit applies to Citi Prestige® primary cardmembers who are 18 years of age or older and are traveling on American, American Eagle Airlines, Inc. or an American Connection carrier flight number only. The primary cardmember may bring as guest(s) either immediate family (spouse, domestic partner and/or children under 18 years of age) or up to two traveling guests. This benefit does not provide access privileges to US Airways Clubs®, Arrivals Lounge, or Flagship® Lounge facilities, or other airline lounges or clubs with which American Airlines may have reciprocal lounge or club access privileges, including lounges operated by oneworld Alliance. To access the Admirals Club® lounge, the primary cardmember must present (i) his or her open and valid Citi Prestige World EliteTM MasterCard®, (ii) his or her current government-issued I.D., and (iii) any additional required documentation. Prestige cardmembers must present a stand-by ticket or boarding pass, showing an American, American Eagle Airlines, Inc., or an American Connection carrier flight number, valid for travel on such flight. To locate a current list of lounges please visit aa.com/admiralsclub. For more information, please see Admirals Club Access Privileges for Citi Prestige in the Citi Prestige Card Terms and Conditions at citi.com/citiprestige.
dw is offline  

Thread Tools
Search this Thread
Search Engine: