Mar 4, 2015, 9:42 am
Last edit by: dukerau
Citi ThankYou Rewards Program Information Guide
This wiki is intended to be a comprehensive guide to the most frequently asked questions regarding the ThankYou Rewards program offered by Citi. For ongoing discussions regarding the different ThankYou Credit Cards and their benefits, please refer to the specific product threads listed at the bottom of this wiki. For the complete ThankYou program terms & conditions, see the TYP website.
Program Overview
Citibank and Citicards offers a joint rewards program called ThankYou. Members can earn ThankYou points that can be redeemed for travel, mortgage payments, student loan payments, gift cards, online purchases, statement credits, or cash.
How to Earn
Banking
IMPORTANT CHANGES COMING THE END OF 2014:
Effective Dec 16, 2014
Only CitiGold and 'The Citibank Account' packages will earn TYP, and at a reduced rate at that. In addition credit card, mortgages and line of credit will no longer count for qualifying balances to waive the monthly fee for these checking accounts. See updated earning rates below.
Citi Basic Banking, Citi Student, etc will no longer earn any TY Points, period.
Effective May 1 2015
In addition, starting May 1 2015, Citi At Work customers (through relationships Citi has with your employer) will no longer automatically qualify for 'The Citibank Account' via direct deposit. This means you'll need to have combined average monthly balance of at least $10,000 to waive the monthly fee.
See here
Short version
If direct deposit is available to you, you can earn as little as 7800 points ($78)/year to as much as 19,200 points ($192)/year without paying fees and without any credit card / debit card spend requirements. Add in a top tier Citi credit card and multiply those numbers by 1.25 (Premier) or 1.6/1.33 (Prestige)* on travel benefits. These benefits are per signer, so adding a spouse can double the benefits.
Long version
Open and maintain a Citibank checking account with monthly direct deposit and bill payment. The complete ThankYou earning chart is located here, but below are some overviews:
The Citigold checking account carries a $30/mo service charge unless at least 1 of the following 3 conditions is met:
The Citibank checking account carries a $20/mo service charge unless at least 1 of the following 4 conditions is met:
The Basic Banking checking account carries a $10/mo service charge unless at least 1 of the following 2 conditions is met:
The Student checking account is eligible for the same rewards as the Basic Banking checking, and is completely free for students.
Important: Citi offers what is called "householding." This links multiple deposit accounts together under an umbrella household for the purpose of combining all the balances to meet minimum balance requirements. This is only allowed for people at the same address. However, for a family, this means one member can have $50K, or 4 members can each have $12.5K, and if they're properly household linked, entitles all parties to a Citigold account. This is NOT the case on investments and mortgages, only deposit balances.
FAQs about Earning through Banking
Q: Is there a minimum direct deposit amount to be eligible?
A: No, any amount once per month will work.
Q: Is there a minimum bill payment amount to be eligible?
A: No, any amount once per month will work.
Q: I don't want to set up bill payment; it's inconvenient to change my auto pays. What should I do?
A: Add yourself, a family member, or friend, and set up a recurring automatic monthly payment to them for any amount.
Q: Can I earn these points on multiple accounts?
A: One account is eligible per signer over the age of 18.
Q: Does a Paypal ACH (etc) qualify as a direct deposit?
A: No, only payroll.
Q: Does the direct deposit have to be intended for the account signer?
A: No. Details of the direct deposit are irrelevant.
Q: Can my spouse and I each have an account and earn points?
A: Yes, and you can merge TY accounts if you're married (this action cannot be undone).
Credit Cards
Citi offers numerous credit cards as part of the ThankYou program, listed here, but the most popular are listed below:
FAQs about the Citi Prestige
Q: Why does the authorized user cost $50 per person?
A: Authorized users receive their own annual international companion pass and global entry credit.
Q: How does the annual companion pass work?
A: Once per membership year per card holder and authorized user, you can purchase one airline ticket through Citi's travel partner, Spirit Incentives here, and pay only taxes and fees on the second traveler. Keep in mind, for many international flights, the majority of the final fare cost can be taxes and fees. The annual companion pass only covers the base fair of the companion.
Q: Can I buy any airline ticket with the companion pass?
A: Yes and no. While it is not limited strictly to one airline or one alliance, the Spirit Incentives matrix only pulls the cheapest, bottom of the bucket fares, often giving less-than-optimal routing. Online availability changes, based on what's available.
Q: What are flight points?
A: When you purchase all (or a significant portion: some report >$50) of an airline ticket with your Citi Prestige card, you earn flight points for the physical distance flown, which are accrued into a separate "bucket." These flight points accrue separately from ThankYou points, and you still earn your standard butt-in-seat distance miles with your frequent flyer program. Once you see your flight points on your statement, you can "transfer" them from your flight point bucket to your ThankYou point balance with every dollar you spend. If you have a 10K flight point balance, and you spend $1000 on every day purchases and $500 on dining, you will earn: 1000 (at 1x earning), 1000 (at 2x earning), and 2000 (flight point matching of monthly earning total). You will receive 4000 points into your ThankYou account, and have 8K flight points remaining to be converted.
NB: Flight Points are obsolete.
Q: How does the 1.6x/1.33x airfare redemption multiplier work?
A: See below under How to Use/Travel.
Q: What can I buy with the $200 airline statement credit?
A: Food, drinks, baggage, upgrades, gift cards, etc. Pretty much anything billed from the airline that is $100 or less. Note: You must opt in to this benefit. It only takes a 90-second call to a friendly, US-based CSR and you'll be good to go. My CSR even retroactively credited me when I failed to do this, but YMMV.
Q: Can I use the $100 Global Entry credit every year?
A: T&C state it resets every 5 years, just like the Global Entry membership.
Q: Any other benefits?
A: Three free rounds of golf a year, 15% discount on airfare purchased through Spirit Incentives, access to Airport Angel lounges, no FTF.
How to Use
Travel
When booking travel through the ThankYou website, you get a 1 cent-per-point redemption value on flights, hotels, car rentals, etc. If you have a ThankYou Premier card, you earn a 25% value increase when redeeming for flights, rental cars, or hotels.With a ThankYou Prestige, you receive a 33% value increase when redeeming for flights, rental cars, or hotels, or 60% * for flights on AA. Those bonuses apply to all ThankYou points in your account, not just points earned by the particular card. If you carry both cards, you receive the bonus for the higher one; they do not stack. See note below re: Prestige points value; it now receives a 25% value increase.
Note that travel may be booked using points or a combination of points and cash. Because the latter is classified as travel-related spending ("other travel: travel agency"), it is advantageous to use a credit card with corresponding bonuses.
Discussion thread: TYP flight redemptions: Prestige $0.0133 or $0.016/pt., Premier $0.0125/pt.
* But some Prestige benefits will soon go away, including that 1.6; see: Citi Prestige benefit and reward changes effective July 23, 2017
Gift Cards
There is some variance on the value for Gift Card redemption, depending on what credit card(s) you have tied to your ThankYou account. Generally, as long as there is a credit card tied to the account, it is a 1 cent-per-point redemption value, with $25/$50/$100 denominations.
Cash and Quasi-Cash
You can request mortgage or student loan checks 1 cent-per-point redemption values. Citi also offers statement credits, "select and credit" refunds for specific transactions, and VISA gift cards, at a horrible redemption rate. See below:
Mortgage: $100 = 10,000 TY points
Student Loan: $100 = 10,000 TY points
Select and Credit: $100 = 13,333 TY points
VISA Gift Card: $100 = 14,000 TY points
Cash & Statment Credit: $100 = 20,000 TY points
Point Transfers to Travel Partners
All Airlines below are 1:1 (1000 increments) unless noted otherwise
Avianca Lifemiles
Asia Miles
Etihad Guest
EVA Air Infinity MileageLands
Flying Blue (Air France/KLM)
Garuda Indonesia Frequent Flyer
JetBlue TrueBlue (1:1 for Premier/Prestige, 5:4 for Preferred)
JetPrivilege (Jet Airways)
Malaysia Airlines Enrich
Qantas Frequent Flyer
Qatar Airways Privilege Club
Singapore Airlines KrisFlyer
Thai Airways Royal Orchid Plus
Turkish Airlines Miles & Smiles
Virgin Atlantic Flying Club
Hilton HHonors: 1000 TY = 1500 HH ended Dec 14, 2017
Note: Only points earned from Credit Cards are eligible to be transferred. Points from Banking are ineligible as are any "bonus points that may be awarded with no spend requirement."
Discussion thread: Citi ThankYou Points (TYPs): airline/hotel transfer partners
Transfer Bonuses
Citi does periodically offer transfer bonuses.
Etihad Guest:
10% Jun-Jul 2017
20% Oct 2016
**25% Nov-Dec 2015 and Jul 2016 offered by Etihad for all partner earn/transfer (excl SPG)
Flying Blue
30% Jul-Aug 2018
JetBlue TrueBlue:
30% Mar-May 2018 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 30% made the ratios 25:26 (or 1000=1040) and 20:13 (or 1000=650) respectively
25% Sep-Oct 2017 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 25% made the ratios 1:1 and 8:5 (or 1000=625) respectively
50% Mar-Apr 2017 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 50% made the ratios 5:6 (or 1000=1200) and 4:3 (or 1000=750), respectively
Qantas Frequent Flyer
15%-30% Jun 2016 *tiered: 15% for < 100,000 transferred; 20% for 100,000-500,000; 25% for 500,001 to 1,000,000; 30% for 1,000,001+
Virgin Atlantic Flying Club
30% Sep-Oct 2018
25% Jan-Mar 2017
25% Mar-Apr 2016
25% Jun-Aug 2015
Sharing Points with Other TYP Accounts
For information on sharing points with other TYP accounts (including the expiration rules and annual cap on shared points), see ThankYou Point Sharing capped at 100,000 points per calendar year.
Points Expiration
For information on points expiration, including the order in which points are used for redemptions, see the wiki at Citi ThankYou points - cancel, downgrade & expiration considerations.
Shop with Points
Amazon: $100 = 12,500 points
Existing Threads
Prestigious Citi Card Tricks [Citi Prestige Card benefits]
How is the Citi ThankYou Rewards system in the current state?
Citi Prestige card companion ticket
Confirmed: Changes to Citi ThankYou and Premier cards 10.20.2013
New Citi Premier & Prestige 15% Off Travel when booked through Spirit Incentives
Innovative ways to earn Citi ThankYou flight points (Flight Points haven't been a thing for years)
Citi Prestige benefit and reward changes effective July 23, 2017
This wiki is intended to be a comprehensive guide to the most frequently asked questions regarding the ThankYou Rewards program offered by Citi. For ongoing discussions regarding the different ThankYou Credit Cards and their benefits, please refer to the specific product threads listed at the bottom of this wiki. For the complete ThankYou program terms & conditions, see the TYP website.
Program Overview
Citibank and Citicards offers a joint rewards program called ThankYou. Members can earn ThankYou points that can be redeemed for travel, mortgage payments, student loan payments, gift cards, online purchases, statement credits, or cash.
How to Earn
Banking
IMPORTANT CHANGES COMING THE END OF 2014:
Effective Dec 16, 2014
Only CitiGold and 'The Citibank Account' packages will earn TYP, and at a reduced rate at that. In addition credit card, mortgages and line of credit will no longer count for qualifying balances to waive the monthly fee for these checking accounts. See updated earning rates below.
Citi Basic Banking, Citi Student, etc will no longer earn any TY Points, period.
Effective May 1 2015
In addition, starting May 1 2015, Citi At Work customers (through relationships Citi has with your employer) will no longer automatically qualify for 'The Citibank Account' via direct deposit. This means you'll need to have combined average monthly balance of at least $10,000 to waive the monthly fee.
See here
Short version
If direct deposit is available to you, you can earn as little as 7800 points ($78)/year to as much as 19,200 points ($192)/year without paying fees and without any credit card / debit card spend requirements. Add in a top tier Citi credit card and multiply those numbers by 1.25 (Premier) or 1.6/1.33 (Prestige)* on travel benefits. These benefits are per signer, so adding a spouse can double the benefits.
Long version
Open and maintain a Citibank checking account with monthly direct deposit and bill payment. The complete ThankYou earning chart is located here, but below are some overviews:
- CitiGold Checking Account ($50K minimum deposit balance)-Direct Deposit and Bill Pay: 650 points/mo
-Auto Save: +125 points/mo
-Saving Account: +200 points/mo
-Credit Products: up to +625
-Max without Credit Products: 975 points/mo
-Max with Credit Products: 1600 points/mo
- There's a separate earning scale altogether if you don't have direct deposit available that involves 1 debit/credit transaction per month. See the earning chart for the full list.
- CitiBank Checking Account ($10K minimum deposit balance)-Direct Deposit and Bill Pay: 450 points/mo
-Auto Save: +75 points/mo
-Saving Account: +150 points/mo
-Credit Products: up to +325
-Max without Credit Products: 675 points/mo
-Max with Credit Products: 1000 points/mo
The Citigold checking account carries a $30/mo service charge unless at least 1 of the following 3 conditions is met:
- $50,000+ average daily balance in all linked deposit accounts (checking, saving, money market, CD)
- $100,000+ in investment account (401K/Citi Personal Wealth Management) OR Home Equity Line/Loan + average daily balance in all linked deposit accounts (checking, saving, money market, CD)
- $250,000+ mortgage balance + average daily balance in all linked deposit accounts (checking, saving, money market, CD)
The Citibank checking account carries a $20/mo service charge unless at least 1 of the following 4 conditions is met:
- $15,000+ average daily balance in all linked deposit accounts (checking, saving, money market, CD)
- $15,000+ in investment account (401K/Citi Personal Wealth Management) OR Home Equity Line/Loan
- $15,000+ mortgage balance
- Direct Deposit from one of Citibank's "Citi at Work" corporate partners. This one is tricky if you don't have a contact at the bank that really knows their stuff. If you work for a major corporation in a corporate environment (i.e. Starbucks Corporate, not Starbucks Barista), chances are pretty decent you may qualify. If you have branches, inquire with a banker. If not, huge YMMV on getting this setup correctly.
The Basic Banking checking account carries a $10/mo service charge unless at least 1 of the following 2 conditions is met:
- $1,500 average daily balance in all linked deposit accounts (checking and saving only)
- One Direct Deposit per month and one Bill Payment per month
The Student checking account is eligible for the same rewards as the Basic Banking checking, and is completely free for students.
Important: Citi offers what is called "householding." This links multiple deposit accounts together under an umbrella household for the purpose of combining all the balances to meet minimum balance requirements. This is only allowed for people at the same address. However, for a family, this means one member can have $50K, or 4 members can each have $12.5K, and if they're properly household linked, entitles all parties to a Citigold account. This is NOT the case on investments and mortgages, only deposit balances.
FAQs about Earning through Banking
Q: Is there a minimum direct deposit amount to be eligible?
A: No, any amount once per month will work.
Q: Is there a minimum bill payment amount to be eligible?
A: No, any amount once per month will work.
Q: I don't want to set up bill payment; it's inconvenient to change my auto pays. What should I do?
A: Add yourself, a family member, or friend, and set up a recurring automatic monthly payment to them for any amount.
Q: Can I earn these points on multiple accounts?
A: One account is eligible per signer over the age of 18.
Q: Does a Paypal ACH (etc) qualify as a direct deposit?
A: No, only payroll.
Q: Does the direct deposit have to be intended for the account signer?
A: No. Details of the direct deposit are irrelevant.
Q: Can my spouse and I each have an account and earn points?
A: Yes, and you can merge TY accounts if you're married (this action cannot be undone).
Credit Cards
Citi offers numerous credit cards as part of the ThankYou program, listed here, but the most popular are listed below:
- ThankYou Preferred: No annual fee, 2x on Dining and Entertainment
- ThankYou Premier: Starting April 19, 2015, annual fee $95; 3x earning on Travel including Gas; and 2x earning on Dining and Entertainment/. For details, see this discussion thread/wiki.
- Citi Prestige: $450 annual fee, 2x on Dining purchases, $200 statement credit on <$100 airline purchases,
flight points, 15% off airfare booked through Citi/Spirit, annual international companion pass booked through Citi/Spirit (This benefit is going away 10/18/14). 1.6x multiplier* on ThankYou points redeemed for US Airways and American Airlines flights. 1.33x multiplier on ThankYou points redeemed for all other flights - Citi Forward for Students
FAQs about the Citi Prestige
Q: Why does the authorized user cost $50 per person?
A: Authorized users receive their own annual international companion pass and global entry credit.
Q: How does the annual companion pass work?
A: Once per membership year per card holder and authorized user, you can purchase one airline ticket through Citi's travel partner, Spirit Incentives here, and pay only taxes and fees on the second traveler. Keep in mind, for many international flights, the majority of the final fare cost can be taxes and fees. The annual companion pass only covers the base fair of the companion.
Q: Can I buy any airline ticket with the companion pass?
A: Yes and no. While it is not limited strictly to one airline or one alliance, the Spirit Incentives matrix only pulls the cheapest, bottom of the bucket fares, often giving less-than-optimal routing. Online availability changes, based on what's available.
A: When you purchase all (or a significant portion: some report >$50) of an airline ticket with your Citi Prestige card, you earn flight points for the physical distance flown, which are accrued into a separate "bucket." These flight points accrue separately from ThankYou points, and you still earn your standard butt-in-seat distance miles with your frequent flyer program. Once you see your flight points on your statement, you can "transfer" them from your flight point bucket to your ThankYou point balance with every dollar you spend. If you have a 10K flight point balance, and you spend $1000 on every day purchases and $500 on dining, you will earn: 1000 (at 1x earning), 1000 (at 2x earning), and 2000 (flight point matching of monthly earning total). You will receive 4000 points into your ThankYou account, and have 8K flight points remaining to be converted.
NB: Flight Points are obsolete.
Q: How does the 1.6x/1.33x airfare redemption multiplier work?
A: See below under How to Use/Travel.
Q: What can I buy with the $200 airline statement credit?
A: Food, drinks, baggage, upgrades, gift cards, etc. Pretty much anything billed from the airline that is $100 or less. Note: You must opt in to this benefit. It only takes a 90-second call to a friendly, US-based CSR and you'll be good to go. My CSR even retroactively credited me when I failed to do this, but YMMV.
Q: Can I use the $100 Global Entry credit every year?
A: T&C state it resets every 5 years, just like the Global Entry membership.
Q: Any other benefits?
A: Three free rounds of golf a year, 15% discount on airfare purchased through Spirit Incentives, access to Airport Angel lounges, no FTF.
How to Use
Travel
When booking travel through the ThankYou website, you get a 1 cent-per-point redemption value on flights, hotels, car rentals, etc. If you have a ThankYou Premier card, you earn a 25% value increase when redeeming for flights, rental cars, or hotels.
Note that travel may be booked using points or a combination of points and cash. Because the latter is classified as travel-related spending ("other travel: travel agency"), it is advantageous to use a credit card with corresponding bonuses.
Discussion thread: TYP flight redemptions: Prestige $0.0133 or $0.016/pt., Premier $0.0125/pt.
* But some Prestige benefits will soon go away, including that 1.6; see: Citi Prestige benefit and reward changes effective July 23, 2017
Gift Cards
There is some variance on the value for Gift Card redemption, depending on what credit card(s) you have tied to your ThankYou account. Generally, as long as there is a credit card tied to the account, it is a 1 cent-per-point redemption value, with $25/$50/$100 denominations.
Cash and Quasi-Cash
You can request mortgage or student loan checks 1 cent-per-point redemption values. Citi also offers statement credits, "select and credit" refunds for specific transactions, and VISA gift cards, at a horrible redemption rate. See below:
Mortgage: $100 = 10,000 TY points
Student Loan: $100 = 10,000 TY points
Select and Credit: $100 = 13,333 TY points
VISA Gift Card: $100 = 14,000 TY points
Cash & Statment Credit: $100 = 20,000 TY points
Point Transfers to Travel Partners
All Airlines below are 1:1 (1000 increments) unless noted otherwise
Avianca Lifemiles
Asia Miles
Etihad Guest
EVA Air Infinity MileageLands
Flying Blue (Air France/KLM)
Garuda Indonesia Frequent Flyer
JetBlue TrueBlue (1:1 for Premier/Prestige, 5:4 for Preferred)
JetPrivilege (Jet Airways)
Malaysia Airlines Enrich
Qantas Frequent Flyer
Qatar Airways Privilege Club
Singapore Airlines KrisFlyer
Thai Airways Royal Orchid Plus
Turkish Airlines Miles & Smiles
Virgin Atlantic Flying Club
Note: Only points earned from Credit Cards are eligible to be transferred. Points from Banking are ineligible as are any "bonus points that may be awarded with no spend requirement."
Discussion thread: Citi ThankYou Points (TYPs): airline/hotel transfer partners
Transfer Bonuses
Citi does periodically offer transfer bonuses.
Etihad Guest:
10% Jun-Jul 2017
20% Oct 2016
**25% Nov-Dec 2015 and Jul 2016 offered by Etihad for all partner earn/transfer (excl SPG)
Flying Blue
30% Jul-Aug 2018
JetBlue TrueBlue:
30% Mar-May 2018 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 30% made the ratios 25:26 (or 1000=1040) and 20:13 (or 1000=650) respectively
25% Sep-Oct 2017 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 25% made the ratios 1:1 and 8:5 (or 1000=625) respectively
50% Mar-Apr 2017 *note - at the time, the transfer rate was 5:4 for Premier/Prestige and 2:1 for Preferred, so the 50% made the ratios 5:6 (or 1000=1200) and 4:3 (or 1000=750), respectively
Qantas Frequent Flyer
15%-30% Jun 2016 *tiered: 15% for < 100,000 transferred; 20% for 100,000-500,000; 25% for 500,001 to 1,000,000; 30% for 1,000,001+
Virgin Atlantic Flying Club
30% Sep-Oct 2018
25% Jan-Mar 2017
25% Mar-Apr 2016
25% Jun-Aug 2015
Sharing Points with Other TYP Accounts
For information on sharing points with other TYP accounts (including the expiration rules and annual cap on shared points), see ThankYou Point Sharing capped at 100,000 points per calendar year.
Points Expiration
For information on points expiration, including the order in which points are used for redemptions, see the wiki at Citi ThankYou points - cancel, downgrade & expiration considerations.
Shop with Points
Amazon: $100 = 12,500 points
Existing Threads
Prestigious Citi Card Tricks [Citi Prestige Card benefits]
How is the Citi ThankYou Rewards system in the current state?
Citi Prestige card companion ticket
Confirmed: Changes to Citi ThankYou and Premier cards 10.20.2013
New Citi Premier & Prestige 15% Off Travel when booked through Spirit Incentives
Citi Prestige benefit and reward changes effective July 23, 2017
Comprehensive Guide to the Citi ThankYou Rewards Program
Aug 9, 2015, 9:09 am
#121
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
We cannot see this. We can see the merchant classification of each transaction online, but not whether Citi awarded bonus points. Merchant classification determines bonus eligibility. The merchant's name and the type of goods or services purchased are irrelevant to the computer. I have always been able to figure out which transactions were not credited as expected.
Last edited by mia; Aug 9, 2015 at 11:44 am
Aug 9, 2015, 10:32 am
#122
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Gold, UA Silver
Posts: 626
We cannot see this. We can see the merchant classification of each transaction online, but not whether Citi awarded bonus points. Marchant classification determines bonus eligibility. The merchant's name and the type of goods or services purchased are irrelevant to the computer. I have always been able to figure out which transactions were not credited as expected.
Aug 10, 2015, 7:49 am
#123
Join Date: Sep 2012
Posts: 4,431
Travel with Grant seems to think that TYP transferred from a Citigold account to the Prestige account can be transferred to airline partners. The wiki here says otherwise. I assume that the wiki is accurate? Furthermore, combining credit card TYP into one master account do not expire, correct?
Aug 10, 2015, 10:18 am
#124
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
It doesn't matter what a Flyertalk Wiki says. Read Citi's published terms:
https://www.thankyou.com/tc.jspx?cmp...rms-conditions and scroll to section 27:
Taxable Points (defined below) and Points made unavailable for redemption due to signs of fraud, abuse or suspicious activity on your ThankYou Account or due to your failure to make the required minimum payment on the Card Account by the payment due date are not eligible for Points Transfer. "Taxable Points" are Points received for a Citibank® checking relationship, Points obtained through activity unrelated to purchases made with your eligible Card Account, as well as bonus Points that may be awarded with no spend requirement.
Aug 10, 2015, 11:25 am
#125
Join Date: Aug 2015
Posts: 22
Travel with Grant seems to think that TYP transferred from a Citigold account to the Prestige account can be transferred to airline partners. The wiki here says otherwise. I assume that the wiki is accurate? Furthermore, combining credit card TYP into one master account do not expire, correct?
I believe there's a way to on your account home page to see this but I can't recall where. It's in the terms like mia said, and several people have reported they were unable to transfer all of their points to travel partners after they merged Citigold points, so I wouldn't assume because one person reported they could, that this is the case now.
Aug 10, 2015, 1:01 pm
#127
Join Date: Sep 2012
Posts: 4,431
It really just comes down to the fact that your account tracks where each point comes from, and whether it is a point that expires and/or can be transferred. When you merge them, it doesn't override this. Thankfully Citi at least implemented that when you go to use your points, it will automatically use the ones that expire first - but it's up to you to know when they do expire.
I believe there's a way to on your account home page to see this but I can't recall where. It's in the terms like mia said, and several people have reported they were unable to transfer all of their points to travel partners after they merged Citigold points, so I wouldn't assume because one person reported they could, that this is the case now.
I believe there's a way to on your account home page to see this but I can't recall where. It's in the terms like mia said, and several people have reported they were unable to transfer all of their points to travel partners after they merged Citigold points, so I wouldn't assume because one person reported they could, that this is the case now.
But when if I combine those same 50K checking TYP to Prestige TYP and book a $800 AA flight. Will the 50K TYP used here come from the banking TYP or the credit card TYP? If they come from bank TYP, I can still transfer the remaining TYP to airlines, but if the flight is booked with Prestige TYP, then the remaining points can't be transferred
Aug 10, 2015, 2:22 pm
#128
Join Date: Aug 2015
Posts: 22
Yeah, I read about this too. But if I merge checking TYP with credit card TYP, none of them expire. Let's say I combine 50K checking TYP with 50K Prestige credit card TYP and transfer 50K to SQ-- those will all come from the Prestige side and the remaining 50K won't have transfer ability.
But when if I combine those same 50K checking TYP to Prestige TYP and book a $800 AA flight. Will the 50K TYP used here come from the banking TYP or the credit card TYP? If they come from bank TYP, I can still transfer the remaining TYP to airlines, but if the flight is booked with Prestige TYP, then the remaining points can't be transferred
But when if I combine those same 50K checking TYP to Prestige TYP and book a $800 AA flight. Will the 50K TYP used here come from the banking TYP or the credit card TYP? If they come from bank TYP, I can still transfer the remaining TYP to airlines, but if the flight is booked with Prestige TYP, then the remaining points can't be transferred
But your account should use your oldest points that expire first, according to this writeup here: https://www.reddit.com/r/churning/co...rules_amex_mr/
Note this part: "When you redeem TY points it will automatically use the ones that expire first, so points from active credit cards will always be used last as they don't expire. Points with the same expiration date will be used in the order in which they were earned...However, points earned from a checking account can not be transferred under any circumstance, even if they are linked to the same TY account as a card with the point transfer benefit"
@mia I just followed those instructions and don't see anything about point expiration on that page or any of the other point-related pages connected to my card. Could it be because I only have CC earning TYPs and none expire? Either way it's not a big deal...I hate when the simplest things are the ones that never go according to plan
Aug 10, 2015, 2:39 pm
#129
Join Date: Sep 2012
Posts: 4,431
If you use it for a non-transfer redemption, it sounds like that is how it will work. I wish I knew first hand but I haven't gotten my Citigold TYPs yet so I can't test it. Doctor of Credit has a couple of people claiming that Bank points absolutely won't transfer here: http://www.doctorofcredit.com/citi-g...osit-required/
But your account should use your oldest points that expire first, according to this writeup here: https://www.reddit.com/r/churning/co...rules_amex_mr/
Note this part: "When you redeem TY points it will automatically use the ones that expire first, so points from active credit cards will always be used last as they don't expire. Points with the same expiration date will be used in the order in which they were earned...However, points earned from a checking account can not be transferred under any circumstance, even if they are linked to the same TY account as a card with the point transfer benefit"
But your account should use your oldest points that expire first, according to this writeup here: https://www.reddit.com/r/churning/co...rules_amex_mr/
Note this part: "When you redeem TY points it will automatically use the ones that expire first, so points from active credit cards will always be used last as they don't expire. Points with the same expiration date will be used in the order in which they were earned...However, points earned from a checking account can not be transferred under any circumstance, even if they are linked to the same TY account as a card with the point transfer benefit"
Aug 10, 2015, 3:03 pm
#130
Join Date: Aug 2015
Posts: 22
That sounds pretty accurate, but it's probably important to know; Does she plan on keeping the account open? Most people I'd think would close it since the minimum to waive the fee is large. If she doesn't, they will expire 90 days from closing the account and then would be bumped to be the first points used when you redeem, according to Citi's claims. As for if they expire when you keep the account open, I wasn't sure because I never even considered that option, and found this on Citi's website "Unless otherwise noted in your promotional materials, points that are contributed by ThankYou Rewards will expire three years from the end of the year in which they are awarded to you." If the Citigold is 'otherwise noted', that's good news.
But it sounds like the best way is to simply check your points summary / expiration in your account when they post, and see what it says. We could try to reason through the terms, info, and datapoints all day but that will be the end-all answer. It's a very generous bump in TYPs for no hard pull. Can't wait for mine.
But it sounds like the best way is to simply check your points summary / expiration in your account when they post, and see what it says. We could try to reason through the terms, info, and datapoints all day but that will be the end-all answer. It's a very generous bump in TYPs for no hard pull. Can't wait for mine.
Aug 10, 2015, 3:06 pm
#131
Join Date: Apr 2005
Location: NYC
Posts: 1,756
My wife's account has 59K TYP from Prestige sign up and spend. She just signed up for Citigold, and should get 40K bank TYP in the coming months. None of the TYP expire, as far as I know. So based on the above, the Prestige TYP will be redeemed first, regardless of what they're used for.
Aug 10, 2015, 7:33 pm
#132
Join Date: Sep 2012
Posts: 4,431
That sounds pretty accurate, but it's probably important to know; Does she plan on keeping the account open? Most people I'd think would close it since the minimum to waive the fee is large. If she doesn't, they will expire 90 days from closing the account and then would be bumped to be the first points used when you redeem, according to Citi's claims. As for if they expire when you keep the account open, I wasn't sure because I never even considered that option, and found this on Citi's website "Unless otherwise noted in your promotional materials, points that are contributed by ThankYou Rewards will expire three years from the end of the year in which they are awarded to you." If the Citigold is 'otherwise noted', that's good news.
Aug 10, 2015, 7:44 pm
#133
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Up until 2015 Citi's policy was that points expired 30 days after the card which generated them was closed. I do not remember if this was also true of points generated by a bank account.
In 2015 Citi seems to have changed this policy, but they have not explicitly announced it. Instead, the terms of ThankYou Rewards refer us the printed terms and conditions of each product. Perhaps you could read the documentation which will arrive with your wife's account, and let us know what it says about ThankYou Point expiration?
Aug 11, 2015, 10:52 am
#134
Join Date: Sep 2012
Posts: 4,431
In 2015 Citi seems to have changed this policy, but they have not explicitly announced it. Instead, the terms of ThankYou Rewards refer us the printed terms and conditions of each product. Perhaps you could read the documentation which will arrive with your wife's account, and let us know what it says about ThankYou Point expiration?
Aug 11, 2015, 11:29 am
#135
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
If you're planning on canceling the Citi Checking account, my understanding is the clock is ticking on bank points once the means they were obtained is closed.
So probably should have a redemption method in mind to use sooner than later.
Last edited by mia; Aug 11, 2015 at 11:34 am Reason: Combine consecutive replies