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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 22, 2014, 7:40 pm
  #5881  
 
Join Date: Apr 2014
Location: NYC
Posts: 111
For those applying for multiple cards but wanting to keep 1, do you keep the 1st one opened or the latest one?

Does canceling previous cards hurt your chances of getting another when applying 65 days later?
thoughts1053 is offline  
Old May 22, 2014, 9:17 pm
  #5882  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by thoughts1053
For those applying for multiple cards but wanting to keep 1, do you keep the 1st one opened or the latest one?

Does canceling previous cards hurt your chances of getting another when applying 65 days later?
I have kept the latest one, applying every ~33 days so I always have 1 or 2. There have been no problems opening new cards.
KennyBSAT is offline  
Old May 22, 2014, 9:36 pm
  #5883  
 
Join Date: Oct 2007
Location: DFW
Programs: AA EXP, Marriott Gold, Hilton Diamond, Hyatt Plat, CC Gold, IHG Plat Amb, Choice Plat
Posts: 306
has anyone tried to convert the card to different product instead of canceling it and received the annual fee back?
techoin is offline  
Old May 22, 2014, 10:40 pm
  #5884  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,706
To provide some more data point, I was previously denied for having too many inquiries (9 or 10 EX in 6 mo). This time I waited until I had exactly 6 inquiries in the last 6 mo on EX (prior to this app). The last more-than-6 inquiry was on Nov 21 (according to CreditSesame). I wasn't sure exactly how Citi calculated the "6 mo", but now I know it's not 6 x 31 days. It's probably either 6 x 30 days, or the day of month today needs to be >= the day of month of the last more-than-6 inquiry (e.g. today=22nd, last more-than-6 = 21st; 22 >= 21).

Originally Posted by italdesign
Finally got my card #1 today! After getting and meeting the spend for 7 cards for family members, it feels right to finally have my own. It has been an arduous wait since January for those dreadful inquiries from November to die off. ^
italdesign is online now  
Old May 23, 2014, 12:23 am
  #5885  
 
Join Date: Mar 2011
Programs: AA, UA, DL, AS, LH, BA, VS, HHonors, Hyatt, Club Carlson, IHG, Marriott
Posts: 833
Originally Posted by italdesign
To provide some more data point, I was previously denied for having too many inquiries (9 or 10 EX in 6 mo). This time I waited until I had exactly 6 inquiries in the last 6 mo on EX (prior to this app). The last more-than-6 inquiry was on Nov 21 (according to CreditSesame). I wasn't sure exactly how Citi calculated the "6 mo", but now I know it's not 6 x 31 days. It's probably either 6 x 30 days, or the day of month today needs to be >= the day of month of the last more-than-6 inquiry (e.g. today=22nd, last more-than-6 = 21st; 22 >= 21).
All inquiries for the last 2 years will show up. I thought they take all of into account in the decision process or is it only the ones in the last 6 months?
MVF Trekker is offline  
Old May 23, 2014, 2:14 am
  #5886  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by MVF Trekker
All inquiries for the last 2 years will show up. I thought they take all of into account in the decision process or is it only the ones in the last 6 months?
they only seem to care about 6+ in last 6 months with this card according the the many many data points in this thread. Some have been able to get approved with more than 6, but other have not been as lucky. Never seen any data points about any cc issuer looking much past 12 month mark
skibum7732 is offline  
Old May 23, 2014, 5:38 am
  #5887  
 
Join Date: Aug 2013
Posts: 224
My statement closed 5/20, but I haven't seen AA miles post to my account. My statement from Citi shows 110k earned and 110k reported to AA, but still nothing.

Anyone else having issues?

This is my 2nd card. 1st one is still open, but I was going to close this one.
gofarhaveacigar is offline  
Old May 23, 2014, 6:53 am
  #5888  
 
Join Date: Aug 2011
Posts: 404
my statement hit today and miles posted along with the annual fee. My $200 statement credit didn't hit (this is my second card). anyone else have this happen?
bar19900 is offline  
Old May 23, 2014, 7:01 am
  #5889  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by skibum7732
they only seem to care about 6+ in last 6 months with this card according the the many many data points in this thread. Some have been able to get approved with more than 6, but other have not been as lucky. Never seen any data points about any cc issuer looking much past 12 month mark
wonder what happens in a case where most of the 6 (or more) HPs in the last 6 months were on Citi... would Citi care and deny or do they only care/are concerned about non-Citi HPs if your history with Citi itself is excellent?

anyone have experience or datapoints regarding such a scenario? following the 8/65 rule its possible to get exactly 6 HPs with Citi in 6 months but say your total was something like 7 or 8 (with one/two non-Citi apps)... how does that scenario play out?
FTR 787 is offline  
Old May 23, 2014, 8:08 am
  #5890  
 
Join Date: Oct 2012
Posts: 38
I also didn't see the $200 statement credit as usual. This is the 4th card in our family.
kn9ght is offline  
Old May 23, 2014, 8:55 am
  #5891  
 
Join Date: Aug 2011
Posts: 404
Originally Posted by kn9ght
I also didn't see the $200 statement credit as usual. This is the 4th card in our family.
Did you call or SM for an explanation? or are you waiting until the next statement?
bar19900 is offline  
Old May 23, 2014, 9:42 am
  #5892  
 
Join Date: Apr 2014
Location: MDT
Programs: DL, AA
Posts: 390
Are these cards still being expedited?

I was just approved for my first one. I got the "Application Received" result, and called in and was approved for a 13k limit. I offered to shift some credit around but I ended up not needing to. She confirmed the 100k miles and the $200 statement credit.
mh1361 is offline  
Old May 23, 2014, 10:22 am
  #5893  
 
Join Date: Oct 2012
Posts: 38
Originally Posted by bar19900
Did you call or SM for an explanation? or are you waiting until the next statement?
I already sent a SM, still waiting for their response. What did you do?
kn9ght is offline  
Old May 23, 2014, 10:44 am
  #5894  
 
Join Date: Aug 2011
Posts: 404
Originally Posted by kn9ght
I already sent a SM, still waiting for their response. What did you do?
ditto. post something when you hear.
bar19900 is offline  
Old May 23, 2014, 10:47 am
  #5895  
 
Join Date: Jul 2006
Location: Western North Carolina
Programs: HH Diamond,Ambassador Club,Delta FF,USAIR FF
Posts: 237
Another Data point
Opened 05/11 - statemet closed 05/21.
Miles transferred - 110,000 +
No 450 annual free posted
No 200 statement credit posted.

This was card 3 for me. Card one closed- card 2 will keep open

Last edited by kirkpt; May 23, 2014 at 10:56 am
kirkpt is offline  


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