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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Feb 5, 2014, 8:30 pm
  #1261  
 
Join Date: Dec 2004
Posts: 5,642
Originally Posted by animesh42001
This is from landing Page:

Plus, earn up to $200 in statement credits - earn $1 in statement credits for each $1 spent on purchases within the first 12 months of cardmembership
I'm confused about why this is an issue.

We're all making much larger purchases than that to make the minimum spend, right? So the $200 credit happens trivially...seems to me you don't need to think about it. What am I missing? Is it $200 of purchases ABOVE the minimum spend? Do vanilla reloads or IRS payments not count as purchases?

Or is it about getting $200 a second time? I assume all of us churners are going to cancel before Year 2, so who cares?

Please explain.
SeeBuyFly is online now  
Old Feb 5, 2014, 9:04 pm
  #1262  
c2d
 
Join Date: Aug 2011
Location: BOS / BWI
Programs: AA, UA, Marriott, HHonors, Avis et al.
Posts: 237
Originally Posted by SeeBuyFly
I'm confused about why this is an issue.

We're all making much larger purchases than that to make the minimum spend, right? So the $200 credit happens trivially...seems to me you don't need to think about it. What am I missing? Is it $200 of purchases ABOVE the minimum spend? Do vanilla reloads or IRS payments not count as purchases?

Or is it about getting $200 a second time? I assume all of us churners are going to cancel before Year 2, so who cares?

Please explain.
This is still a somewhat open question because typically Citi AA cards have given this type of credit only for American Airlines purchases, not general spend. Per the wiki:
$200 Statement Credit: AA purchases only?

Multiple comments on this thread and multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
But, there is no first-hand confirmation of actual credit posting to anyone's statement yet. We should know within the next few days once someone's statement with >$200 spend closes.
c2d is offline  
Old Feb 5, 2014, 9:12 pm
  #1263  
 
Join Date: Aug 2012
Posts: 470
I just got mine in the mail . What are the chances that my wife who has a ~9 month average credit age gets approved for this?
mastermind85 is offline  
Old Feb 5, 2014, 9:24 pm
  #1264  
 
Join Date: Jan 2014
Posts: 224
I received and activated my card today. I even spoke to a CSR who assured me that the card was activated and ready for use. My first attempt to use the card was at a home improvement store to buy some supplies for our church. The purchase came to just over $2K. When I attempted to use the card, it was denied!!! The fact that I was with four other members of my church group made the situation downright embarrassing.

Needless to say, I was pissed!!! As soon as I got home, I called Citi and was told that the Fraud Department had placed a freeze on my account. The CSR connected me with a fraud analyst who explained that the freeze was placed by their automated system because this was a new account. I was ready to unload, but this guy was so cordial and apologetic, he totally disarmed me. After I explained that I will be using my account to make large purchases on occasion, he assured me that I "should" not have any problems in the future. He also said that they get a lot of fraudulent activity on new accounts. Since my account is new, I guess that's what triggered the freeze.

15 minutes after the call, I was able to go back to the store and complete the purchase.
Making the minimum spend on this card is easily doable with my monthly expenses, but if something like this ever happens again, I'm going back to my trusty Amex.
traveler9020 is offline  
Old Feb 5, 2014, 9:35 pm
  #1265  
 
Join Date: Jan 2014
Location: DEN
Posts: 93
Originally Posted by traveler9020
I called Citi and was told that the Fraud Department had placed a freeze on my account. The CSR connected me with a fraud analyst who explained that the freeze was placed by their automated system because this was a new account. I was ready to unload, but this guy was so cordial and apologetic, he totally disarmed me. After I explained that I will be using my account to make large purchases on occasion, he assured me that I "should" not have any problems in the future. He also said that they get a lot of fraudulent activity on new accounts. Since my account is new, I guess that's what triggered the freeze.
Do you have any other Citi cards or is this your only Citi CC? I wonder if this has happened to anybody else?
travellingpinoy is offline  
Old Feb 5, 2014, 9:35 pm
  #1266  
 
Join Date: Aug 2012
Posts: 470
Originally Posted by traveler9020
I received and activated my card today. I even spoke to a CSR who assured me that the card was activated and ready for use. My first attempt to use the card was at a home improvement store to buy some supplies for our church. The purchase came to just over $2K. When I attempted to use the card, it was denied!!! The fact that I was with four other members of my church group made the situation downright embarrassing.

Needless to say, I was pissed!!! As soon as I got home, I called Citi and was told that the Fraud Department had placed a freeze on my account. The CSR connected me with a fraud analyst who explained that the freeze was placed by their automated system because this was a new account. I was ready to unload, but this guy was so cordial and apologetic, he totally disarmed me. After I explained that I will be using my account to make large purchases on occasion, he assured me that I "should" not have any problems in the future. He also said that they get a lot of fraudulent activity on new accounts. Since my account is new, I guess that's what triggered the freeze.

15 minutes after the call, I was able to go back to the store and complete the purchase.
Making the minimum spend on this card is easily doable with my monthly expenses, but if something like this ever happens again, I'm going back to my trusty Amex.
This is actually pretty standard on most cards from my experience. I always do a CSR chat before an extremely large purchase or a card that I don't have a history of making large purchases with.
mastermind85 is offline  
Old Feb 5, 2014, 10:00 pm
  #1267  
 
Join Date: Mar 2008
Location: USA
Programs: SPG Platinum
Posts: 34
Originally Posted by newbynewbynew
Ended up just being a fraud warning when all said and done, just had to get to right person to get it straightened out.

I did 9.5k over 3 days.
I did 2k+ over first few days, and when I tried to purchase another 2k today my transaction was declined. Called Citi and they thought it was a fraudulent charge. After talking for a couple of minutes (identity confirmation questions), all good to go. ^
theTrotter is offline  
Old Feb 5, 2014, 10:59 pm
  #1268  
 
Join Date: Jan 2014
Posts: 202
Originally Posted by c2d
Indeed. Like Ikar said, there is a dedicated forum for that topic with several long-running threads. I know mods had to clean up this thread already once or twice, so lets keep the MS out of this thread please.
Thanks for the link and guidance, I am still newbie here so please kindly bear with me and guide me.
joykid is offline  
Old Feb 5, 2014, 11:00 pm
  #1269  
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Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, HH Gold
Posts: 11,739
Originally Posted by traveler9020
The purchase came to just over $2K. When I attempted to use the card, it was denied!!! The fact that I was with four other members of my church group made the situation downright embarrassing.

Needless to say, I was pissed!!! As soon as I got home, I called Citi and was told that the Fraud Department had placed a freeze on my account. The CSR connected me with a fraud analyst who explained that the freeze was placed by their automated system because this was a new account. I was ready to unload, but this guy was so cordial and apologetic,
15 minutes after the call, I was able to go back to the store and complete the purchase.
Making the minimum spend on this card is easily doable with my monthly expenses, but if something like this ever happens again, I'm going back to my trusty Amex.
Why didn't you just call from the home improvement store, it would have taken care of the problem and the charges would have gone through, when ever I use a new CC with a large purchase I ALWAYS have my phone ready to dial the CC company, and after 45 seconds it is all taken care of. Once the company see's a spending habit the fraud department wont bother you.
FlightNurse is offline  
Old Feb 5, 2014, 11:05 pm
  #1270  
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Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, HH Gold
Posts: 11,739
So got my Card very impressive case that it comes in, but man what a very underwhelming card, I guess I was expecting more like the CSP, since it's an Executive type card, I really think Citi missed the boat on this one..

Now question, since I have a couple of other citi AA cards, for me to get the added benefits of the card, do I have to use this card when purchasing my ticket or is it already linked to my FF # and the benefits automatically appear on the PNR?
FlightNurse is offline  
Old Feb 5, 2014, 11:45 pm
  #1271  
 
Join Date: Mar 2013
Posts: 11
Data point: got my first statement last night and just got 110k miles posted!
I also see $200 credit on my statement as expected. ^ Didn't make any AA purchases.
Don't see AF either! I guess it will post next month.

Did anybody succeed churning this card? I've seen questions about this but haven't seen any datapoints.
vlru is offline  
Old Feb 6, 2014, 12:10 am
  #1272  
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Join Date: Feb 2005
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Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, HH Gold
Posts: 11,739
Originally Posted by vlru
Data point: got my first statement last night and just got 110k miles posted!
I also see $200 credit on my statement as expected. ^ Didn't make any AA purchases.
Don't see AF either! I guess it will post next month.

Did anybody succeed churning this card? I've seen questions about this but haven't seen any datapoints.
Maybe after 65 days, give it a shot and let us know what happens..
FlightNurse is offline  
Old Feb 6, 2014, 1:02 am
  #1273  
 
Join Date: Jul 2013
Location: Bay Area, CA
Programs: Hyatt Diamond, HH Diamond
Posts: 132
Originally Posted by vlru
Data point: got my first statement last night and just got 110k miles posted!
I also see $200 credit on my statement as expected. ^ Didn't make any AA purchases.
Don't see AF either! I guess it will post next month.
Are you planning to cancel before the fee hits?
OnTheRocks is offline  
Old Feb 6, 2014, 3:00 am
  #1274  
 
Join Date: Nov 2012
Location: HNL
Programs: AA Citi Visa and Amex, Citi AA Biz, SPG, Amex Green, Zync, Discover It (Starbucks Gold) HHonors Gold
Posts: 268
Member Since Date: 2014??

Perhaps this is a totally different product, but did anyone else with a Platinum Visa or Citi Select Amex from 2013 or earlier show a different Members Since date on their approval email?
texasguy77 is offline  
Old Feb 6, 2014, 3:46 am
  #1275  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Originally Posted by vlru
Data point: got my first statement last night and just got 110k miles posted!
I also see $200 credit on my statement as expected. ^ Didn't make any AA purchases.
Don't see AF either! I guess it will post next month.

Did anybody succeed churning this card? I've seen questions about this but haven't seen any datapoints.
Hey, how much time did you have between receiving your card and the closing date?

THanks
141park is offline  

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