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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Feb 5, 2014, 5:18 pm
  #1246  
 
Join Date: Nov 2011
Posts: 450
Originally Posted by MannyCPA
Admittingly I haven't read this entire thread, but I'm going to try and churn this card in a few more days. Already met the minimum on the first one, credit is great, MS is solid, might as well. Worse case scenario I can't apply for 65 days. Any suggestions or advice is appreciated.
I'm in same boat, almost. I was going to wait for all my miles to post and make sure everything is ok before applying for the second one. So late next week most likely if all goes well.
newbynewbynew is offline  
Old Feb 5, 2014, 5:55 pm
  #1247  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by newbynewbynew
Ended up just being a fraud warning when all said and done, just had to get to right person to get it straightened out.

I did 9.5k over 3 days.
Although I haven't called yet, I think the same thing is happening with mine. When I look at it online, it shows it as a closed account. I am calling in now, but have only done $1.5k, but that was out of state. I did put a travel advisory on the account, but apparently that didn't do any good.

Edit: I spoke with the fraud early warning department (in FL I think). The rep said since it was a new account and I was making large transactions at drug stores, it was flagged, adding they've seen a lot of fraud at drug stores recently. She called me back to verify my phone number, verified the transactions, and cleared everything up.

Last edited by ncSam; Feb 5, 2014 at 6:10 pm Reason: Update
ncSam is offline  
Old Feb 5, 2014, 6:00 pm
  #1248  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by c2d
How are you all finding the statement closing date? I tried to register the card to my existing Citi account, but it says someone has to manually link it and it may take 2-3 days. So, I'm unable to see my account yet. Hence my question.
This happened when linking my account as well. IME, it showed up the next day. If you call in, they should be able to give you the closing date.
ncSam is offline  
Old Feb 5, 2014, 6:15 pm
  #1249  
 
Join Date: Sep 2013
Programs: AS, AA, UR, SPG,
Posts: 101
Originally Posted by koolr
The rep told me the statement credit of $200 (on any charges) is valid for charges made WITHIN 12 months.
Yeah, I saw that on the Landing page, explicitly saying within the first 12 months

it's confusing reading between the lines with credit cards...
Elmatador is offline  
Old Feb 5, 2014, 6:35 pm
  #1250  
c2d
 
Join Date: Aug 2011
Location: BOS / BWI
Programs: AA, UA, Marriott, HHonors, Avis et al.
Posts: 237
Originally Posted by ncSam
This happened when linking my account as well. IME, it showed up the next day. If you call in, they should be able to give you the closing date.
Thanks ncSam. I'll make a quick call then.
c2d is offline  
Old Feb 5, 2014, 7:11 pm
  #1251  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: LAX
Posts: 10,941
odd message upon activation:

This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number
hopefully didn't impact any promo terms...
azepine00 is offline  
Old Feb 5, 2014, 7:24 pm
  #1252  
 
Join Date: Oct 2007
Location: DFW
Programs: AA EXP, Marriott Gold, Hilton Diamond, Hyatt Plat, CC Gold, IHG Plat Amb, Choice Plat
Posts: 306
not sure why everyone is in so hurry...you need to do 10K in 3 months...just spread out charges over 3 month period...
techoin is offline  
Old Feb 5, 2014, 7:26 pm
  #1253  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by techoin
not sure why everyone is in so hurry...you need to do 10K in 3 months...just spread out charges over 3 month period...
Lots of them are trying to cancel before AF hits, that is the hurry.
heyeaglefn is offline  
Old Feb 5, 2014, 7:31 pm
  #1254  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by azepine00
odd message upon activation:

This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number

hopefully didn't impact any promo terms...
Nope. Standard activation language which assumes you are activating a card that replaces a card which was about to expire.
KennyBSAT is offline  
Old Feb 5, 2014, 7:38 pm
  #1255  
 
Join Date: Jan 2014
Posts: 113
Made my first purchase today on the card for $5039.50 and it went through with no problems. Going to call and try to get my closing date pushed back a few days.
chasewalker is offline  
Old Feb 5, 2014, 7:46 pm
  #1256  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,792
As noted above, I also got invasive fraud detection when I went over about 8.5 to 9k. I wonder if this is something of a threshold. First 8.5k went on without a peep, but the last 1.5 set off some major alarms.

Originally Posted by techoin
not sure why everyone is in so hurry...you need to do 10K in 3 months...just spread out charges over 3 month period...
I just like to get it over with. I have a schedule of spend that I need to get done on various cards at the beginning of the year. I start with the cards that give me EQM, then move on to free nights spend, then I move on to hotel status spend, and then bonus points spend. Promos and new cards take priority. It is hard for me to keep track of it all if I'm doing multiple cards at once, so I tend to focus on a couple at a time. With barclay arrival 50k, citi 100k, and cap one 50k all showing up in January, my spouse and I did an unscheduled app-o-rama and put lots of new short term spend in the mix at the beginning of the year. So, I just wanted to get the new cards out of the way and get back to the regular program. A bit too quickly I guess.
lkar is offline  
Old Feb 5, 2014, 7:48 pm
  #1257  
 
Join Date: Jan 2014
Posts: 202
Originally Posted by newbynewbynew
Ended up just being a fraud warning when all said and done, just had to get to right person to get it straightened out.

I did 9.5k over 3 days.
How many vanilla reload cards did you buy in single transaction in one day? What did you say to the cashier or manager as an excuse if you made a big purchase of VR in single transaction like that?

Have you or anyone here experienced a hard time when trying to buy vanilla reload at CVS? when I bought 2 cards at CVS today the cashier asked me for my ID and took a long time to verify it and she had to called the manager in the back office to report if someone if buying VR with AAdvantage credit card. When I told her why such an unusual inspection, she told me that a lot of fraud going on lately.....has anyone here experienced this, like have to give your ID whenever you want to buy VR at CVS and the cashier will input the last 4 digits of your CC into the system....is it to track and limit the purchase?
joykid is offline  
Old Feb 5, 2014, 7:52 pm
  #1258  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,792
Originally Posted by joykid
How many vanilla reload cards did you buy in single transaction in one day? What did you say to the cashier or manager as an excuse if you made a big purchase of VR in single transaction like that?

Have you or anyone here experienced a hard time when trying to buy vanilla reload at CVS? when I bought 2 cards at CVS today the cashier asked me for my ID and took a long time to verify it and she had to called the manager in the back office to report if someone if buying VR with AAdvantage credit card. When I told her why such an unusual inspection, she told me that a lot of fraud going on lately.....has anyone here experienced this, like have to give your ID whenever you want to buy VR at CVS and the cashier will input the last 4 digits of your CC into the system....is it to track and limit the purchase?
These are questions for other threads. What you experienced has nothing to do with this card in particular. It was not uncommon. Any transaction of 2 or more full value VRs requires ID. They always take the last 4 of the card.
lkar is offline  
Old Feb 5, 2014, 8:06 pm
  #1259  
 
Join Date: Nov 2011
Posts: 450
Well I made some small purchases online to get the final little amount to meet the spend. My statement closes 2/12. I did not make any AA purchases so will see if the statement credit posts for $200 or not.
newbynewbynew is offline  
Old Feb 5, 2014, 8:24 pm
  #1260  
c2d
 
Join Date: Aug 2011
Location: BOS / BWI
Programs: AA, UA, Marriott, HHonors, Avis et al.
Posts: 237
Originally Posted by joykid
How many vanilla reload cards did you buy in single transaction in one day? What did you say to the cashier or manager as an excuse if you made a big purchase of VR in single transaction like that?

Have you or anyone here experienced a hard time when trying to buy vanilla reload at CVS? when I bought 2 cards at CVS today the cashier asked me for my ID and took a long time to verify it and she had to called the manager in the back office to report if someone if buying VR with AAdvantage credit card. When I told her why such an unusual inspection, she told me that a lot of fraud going on lately.....has anyone here experienced this, like have to give your ID whenever you want to buy VR at CVS and the cashier will input the last 4 digits of your CC into the system....is it to track and limit the purchase?
Originally Posted by lkar
These are questions for other threads. What you experienced has nothing to do with this card in particular. It was not uncommon. Any transaction of 2 or more full value VRs requires ID. They always take the last 4 of the card.
Indeed. Like Ikar said, there is a dedicated forum for that topic with several long-running threads. I know mods had to clean up this thread already once or twice, so lets keep the MS out of this thread please.
c2d is offline  

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