Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
-----------------------------------

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Aug 29, 2014, 12:02 am
  #8806  
 
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
Hi all, have read the wiki - what is the best way to cancel? Phone or SM?
queensgambit is offline  
Old Aug 29, 2014, 2:00 am
  #8807  
 
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
I find it easier to cancel it through SM.

I once called to cancel and the CSR was pretty sarcastic: "Wow, Mr. XXX. I see that this is your 5th AA Executive card, you must have a good collection of cards going on there."
jazzmailman is offline  
Old Aug 29, 2014, 6:35 am
  #8808  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
So i went ahead today and applied for the 50K offer, through the landing page i added to the wiki, and i got approved for the card after calling, but since some of the FTers had issues with the bonus i wanted to confirm the amount, and the CSR said its 30k after 1k spending, i told him the offer says 50K and talked to him for few minutes but the only thing he offered is to cancel my application, i told him i will keep the application since i never had this happen to me so what should i do?
ninim2200 is offline  
Old Aug 29, 2014, 7:13 am
  #8809  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
So i went ahead today and applied for the 50K offer, through the landing page i added to the wiki, and i got approved for the card after calling, but since some of the FTers had issues with the bonus i wanted to confirm the amount, and the CSR said its 30k after 1k spending, i told him the offer says 50K and talked to him for few minutes but the only thing he offered is to cancel my application, i told him i will keep the application since i never had this happen to me so what should i do?
.To answer your immediate question, this is what you should do.
Originally Posted by Kevster402
Spoke with a representative on the phone and I was told to email [email protected] explaining the situation and that they would update my account with the correct bonus offer. I sent in the email and will report back with what they say.
2. Since you are like the third person experiencing this, this deserves some attention. Which of the two 50k links did you use?

3. Since we are all now using the public offer, couldn't we just apply from the AA website?
rgAAFT is offline  
Old Aug 29, 2014, 7:18 am
  #8810  
 
Join Date: Oct 2007
Location: Connecticut/NY
Posts: 182
Originally Posted by rgAAFT
.To answer your immediate question, this is what you should do.


2. Since you are like the third person experiencing this, this deserves some attention, which of the two 50k links did you use?

3. Since we are all now using the public offer, couldn't we just apply from the AA website?

The landing page posted in the WIKI lands on the AA website offer.
fish3d is offline  
Old Aug 29, 2014, 7:18 am
  #8811  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by rgAAFT
.To answer your immediate question, this is what you should do.


2. Since you are like that third person experiencing this, this deserves some attention, which of the two 50k links did you use?

3. Since we are all now using the public offer, couldn't we just apply from the AA website?
Same thing happened to me just now.. I applied through the landing page (same 50k is listed on other pages at AA.com) which says 50k and was approved. Did not confirm offer (this was 2 days ago) but called in today to find out they have it coded as 30k. Called the recon number that pops up on the app and he said he has no control over it, can only cancel the card so I can apply again. BUT he said that this is something that CSRs can deal with, it is simply out of his control at the application approval side.

They will ask for a card number when calling in so will have to wait until later today to ask for adjustment. If the phone people cannot help I plan to email [email protected] but I am wondering what information to include in that email (doesn't seem right to put full cc# in there, maybe address and last 4 digits?).

Last edited by starbuk; Aug 29, 2014 at 7:23 am
starbuk is offline  
Old Aug 29, 2014, 7:24 am
  #8812  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by starbuk
Same thing happened to me just now.. I applied through the landing page which says 50k and was approved. Did not confirm offer (this was 2 days ago) but called in today to find out they have it coded as 30k. Called the recon number that pops up on the app and he said he has no control over it, can only cancel the card so I can apply again. BUT he said that this is something that CSRs can deal with, it is simply out of his control at the application approval side.

They will ask for a card number when calling in so will have to wait until later today to ask for adjustment. If the phone people cannot help I plan to email [email protected] but I am wondering what information to include in that email (doesn't seem right to put full cc# in there, maybe address and last 4 digits?).
I think their systems look it up by primary phone number
rgAAFT is offline  
Old Aug 29, 2014, 7:27 am
  #8813  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rgAAFT
.To answer your immediate question, this is what you should do.
i did.

Originally Posted by rgAAFT
2. Since you are like the third person experiencing this, this deserves some attention. Which of the two 50k links did you use?
I used link #2 ( i originally added to the wiki) i went ahead and deleted that link so others won't have the same issue.

Originally Posted by rgAAFT
3. Since we are all now using the public offer, couldn't we just apply from the AA website?
the link is from aa website.
ninim2200 is offline  
Old Aug 29, 2014, 7:29 am
  #8814  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by starbuk
Same thing happened to me just now.. I applied through the landing page (same 50k is listed on other pages at AA.com) which says 50k and was approved. Did not confirm offer (this was 2 days ago) but called in today to find out they have it coded as 30k. Called the recon number that pops up on the app and he said he has no control over it, can only cancel the card so I can apply again. BUT he said that this is something that CSRs can deal with, it is simply out of his control at the application approval side.

They will ask for a card number when calling in so will have to wait until later today to ask for adjustment. If the phone people cannot help I plan to email [email protected] but I am wondering what information to include in that email (doesn't seem right to put full cc# in there, maybe address and last 4 digits?).
@Starbuk: did you use link #1 or 2?
ninim2200 is offline  
Old Aug 29, 2014, 7:36 am
  #8815  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Marathon Man
Not for nothin but ya'll ever wonder... maybe you shouldn't be posting so many details in here? Citi could have a rep right in here! Maybe we shouldn't keep updating the wiki!!!

After all there's a SPG lurker and a AA lurker, so why not anyone else?

I have been advocating for less details in main threads, main posts and wikis, and more in small groups and Pms. I have been hoping blogs stop outing things and that people stop trying to be cool by saying things like, HEY I GOT 13719348291 miles and this worked at this store today!!! but what really matters is that we hush up about what works with these CCs, because like you said, if you change the title, so goes the offer.

Having done all this stuff for 15 years, I can say I have seen such things happen before.

Just sayin.

MM
While I generally agree that people shouldn't come on here and say they got 1M+ points since it usually adds no value to the conversation, I disagree with everything else you write. If these types of offers were not discussed in open threads like this one (which has approximately one million views) then far fewer people would know about the deals. You are implying that only a select number of people should know about premium offers. Overall, I am pretty confident that more total miles are allocated with open discussions rather than having fewer miles allocated to a select number of people resulting in more miles to then since the deals last longer.

Truth is, the banks could just as likely have a target number of miles or cards to give away and by more people getting the deals we are getting there faster. But again advocating against that is not for the greater good. I don't see how it's not just a selfish strategy.
starbuk is offline  
Old Aug 29, 2014, 7:42 am
  #8816  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by ninim2200
@Starbuk: did you use link #1 or 2?
I used:
Current 50K public offer: Landing page for 50K for $5K spending, no statement credit

so the first one, then clicked apply now to get to landing page.
starbuk is offline  
Old Aug 29, 2014, 8:20 am
  #8817  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by starbuk
I used:
Current 50K public offer: Landing page for 50K for $5K spending, no statement credit

so the first one, then clicked apply now to get to landing page.
i used the other link and got the same exact result.
ninim2200 is offline  
Old Aug 29, 2014, 8:49 am
  #8818  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Here is another 50k that my family received via email from AA, does not look targeted
Looks like a new link

Has a stated expiration date of October 31
https://www.citicards.com/cards/acq/...&screenID=3001

Last edited by rgAAFT; Aug 29, 2014 at 9:06 am
rgAAFT is offline  
Old Aug 29, 2014, 9:52 am
  #8819  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
There is a public offer on citi website for 50k, (i added to wiki), canceled my first application that was approved for 30k, applied for the other offer and got approved.
ninim2200 is offline  
Old Aug 29, 2014, 10:41 am
  #8820  
 
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
Originally Posted by jazzmailman
I find it easier to cancel it through SM.

I once called to cancel and the CSR was pretty sarcastic: "Wow, Mr. XXX. I see that this is your 5th AA Executive card, you must have a good collection of cards going on there."
Ok I just canceled my first card. How soon after canceling can I apply for a new one?
queensgambit is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.