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Citi Executive AA MasterCard [October 2013 - September 2014]

Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Sep 24, 14, 8:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Old Aug 5, 14, 6:06 am
  #8446  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
damnit that sucks, should have applied yest for the 75k.

looks like the 1st 60k link is dead as well even tho the landing page works... 2nd 60k link and landing page work however.
FTR 787 is offline  
Old Aug 5, 14, 6:09 am
  #8447  
 
Join Date: Feb 2010
Posts: 1,143
Originally Posted by FTRox87 View Post
damnit that sucks, should have applied yest for the 75k.

looks like the 1st 60k link is dead as well even tho the landing page works... 2nd 60k link and landing page work however.
Yea yesterday was day 8 for me, but I got busy with other stuff and forgot to apply. Here's to hoping it comes back later today.
bmrisko is offline  
Old Aug 5, 14, 7:31 am
  #8448  
 
Join Date: Sep 2010
Posts: 151
Originally Posted by bmrisko View Post
75k link dead now...
Oh no...

I guess I will say bye bye for this card for a long time now...
Belllaaa is offline  
Old Aug 5, 14, 8:32 am
  #8449  
 
Join Date: Aug 2014
Posts: 12
Newbie here - I applied for the 75k offer on Saturday thinking the links might go down soon and got the "further processing required; will contact you within a week" message. I have not contacted them yet because my anticipated spending might need to be delayed a bit so I was not in a rush to get the card activated.
My question is, is there a danger of losing the offer if I just wait to see if they really do contact me within a week?
Ocean266 is offline  
Old Aug 5, 14, 11:21 am
  #8450  
 
Join Date: Jan 2014
Posts: 28
More than likely the decision has already been made. Waiting to call will probably have no effect on the date card is issued.
vbcrush is offline  
Old Aug 5, 14, 11:57 am
  #8451  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
AF still refundable?

The best wiki link I can find that works as of this moment is the landing page for the 60K offer. It doesn't seem to have a T/C section, but the app page linked from there does. However, reading that over several times, I didn't see the part about the annual fee being refundable after it posts. Is it there, and I'm just missing it? Or have they removed that? Hopefully not

Also, is anyone aware of a listed end date for this offer, or is this already a zombie link?
Brugge is offline  
Old Aug 5, 14, 12:40 pm
  #8452  
 
Join Date: Nov 2011
Location: Pennsylvania
Posts: 215
I've read a lot of this thread and pretty sure I understand my situation, just want some clarification/reassurance if possible:

Received the card 6/28
Short first statement left me with annual fee posting on 7/7
Met $10k spend on 7/29
Next statement closes 8/7 and statement available to view 8/8, miles have not yet posted

30 days after annual fee is 8/6 and 37 days after annual fee is 8/13, so my understanding is that I should see the miles post on 8/8 and be able to cancel after that and still get the AF refunded, correct?
Filler03 is offline  
Old Aug 5, 14, 12:47 pm
  #8453  
 
Join Date: Nov 2012
Posts: 116
Originally Posted by Filler03 View Post
I've read a lot of this thread and pretty sure I understand my situation, just want some clarification/reassurance if possible:

Received the card 6/28
Short first statement left me with annual fee posting on 7/7
Met $10k spend on 7/29
Next statement closes 8/7 and statement available to view 8/8, miles have not yet posted

30 days after annual fee is 8/6 and 37 days after annual fee is 8/13, so my understanding is that I should see the miles post on 8/8 and be able to cancel after that and still get the AF refunded, correct?
correct. Might be 8/9 to see the miles in your AA account, but you have 4 days' buffer. I wouldn't push it too close, though. If your intention is to cancel the card and get the AF refunded I'd do it as soon as the miles post.
michael160 is offline  
Old Aug 5, 14, 12:55 pm
  #8454  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
Originally Posted by stupidzbu View Post
called AA, they said that per their notes, it takes one billing cycle past when you achieve the 40k spend to get the EQMs
so my fiasco with the 10k EQMs not posting is coming to an end.

I called AAdvantage Customer relations (817-786-3778 option 6) and they ran a query of all my Citi EXEC spend from Jan 2014 to present and came up with $30k

I began to look into my account and noticed that in April 2014 I had a line item that reads

CITI EXPEDITED MILES 110,058

vs

CITI EXEC WLD ELITE PURCH.MI.

Which is what AA queries. So I explained this to the lady and said "this is when the CITI and AA accounts weren't syncing correctly and I guess CITI just sent everything over as one lump sum, which is why it doesn't show when you run the query"

I'm still on hold, but I fully expect to get the 10k EQM ... and hopefully this will help anyone else with the same issue
stupidzbu is offline  
Old Aug 5, 14, 3:16 pm
  #8455  
 
Join Date: Apr 2014
Location: SFO
Posts: 168
Originally Posted by Big_Foot View Post
Sorry, this is not related. Everybody has his own max credit citi allows.
You just reached it. YMMV.
I do understand you have a point of view and opinion and I also understand everyone has their own max CL at Citi. Not sure exactly what you are saying is "Not" related -- a) the fact that I have a new 6 week old card with a $4500 b lance on it? b) The fact that Citi takes that Outstanding amount into they determine the total CL c) or the fact that the CSR --despite the fact they "know nothing" discussed these facts with me, told me they don't automatically approve cards in such circumstances or the fact that I got switched to a "special" department. Oh well...
annhedonia is offline  
Old Aug 5, 14, 3:41 pm
  #8456  
 
Join Date: Oct 2013
Posts: 164
Of course the 75k offer is now appearing as dead... I was going on an AoR tomorrow!

Do you think I can call in and ask about the 75k via phone? anyone had any luck with reps that way?
adschnei is offline  
Old Aug 5, 14, 3:49 pm
  #8457  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,258
Originally Posted by stupidzbu View Post
so my fiasco with the 10k EQMs not posting is coming to an end.

I called AAdvantage Customer relations (817-786-3778 option 6) and they ran a query of all my Citi EXEC spend from Jan 2014 to present and came up with $30k

I began to look into my account and noticed that in April 2014 I had a line item that reads

CITI EXPEDITED MILES 110,058

vs

CITI EXEC WLD ELITE PURCH.MI.

Which is what AA queries. So I explained this to the lady and said "this is when the CITI and AA accounts weren't syncing correctly and I guess CITI just sent everything over as one lump sum, which is why it doesn't show when you run the query"

I'm still on hold, but I fully expect to get the 10k EQM ... and hopefully this will help anyone else with the same issue
Good to know, thanks for the update
frudd38 is offline  
Old Aug 5, 14, 7:24 pm
  #8458  
 
Join Date: Aug 2014
Posts: 4
Hello everyone,

I just wanted to add my experience so far and hopefully receive either feedback or provide some supportive insight for others going through the same or similar process.

I applied for the 75k offer on 8/1 and was approved. I then called in and requested an upgrade to the 100k offer. Today is 8/5 and I was told that the request was declined. I then spoke with a supervisor and was told that if I send in a copy of the offer with my personal info and the account number via fax, it would be approved (can be from multiple sources, doesn't have to have my name specifically on it). He mentioned that the only requirements is that there is an offer and there needs to be an audit trail.

HOWEVER,

I just called to verify that the fax was received and was told that it would take about 1-2 days for it to be put into their system. Now, the account representative told me that they have been told that only 100k offers with the person's name on it would be accepted and just a 100k offer pamphlet or an online offer would not suffice. Of course, those are two conflicting answers and I am hoping that it is accepted as the supervisor had told me.

So my question would be this: I never received an offer specifically with my name on it. Would there be another way to increase the chances for the 100k request to be approved?
kevie4 is offline  
Old Aug 5, 14, 7:53 pm
  #8459  
 
Join Date: Sep 2003
Location: St. Louis MO USA
Posts: 31
Is the 60K offer for new customers only?

The 60K landing page says:
*This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account pursuant to this offer and excludes prior Citi® / AAdvantage® credit cardmembers and any other Citi® / AAdvantage® credit cards offered

so not churnable?
GreatSam is offline  
Old Aug 5, 14, 7:58 pm
  #8460  
 
Join Date: Apr 2010
Location: SFO
Programs: A3 *G; HH Diamond;
Posts: 1,554
Originally Posted by GreatSam View Post
The 60K landing page says:
*This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account pursuant to this offer and excludes prior Citi® / AAdvantage® credit cardmembers and any other Citi® / AAdvantage® credit cards offered

so not churnable?
It can certainly be read that way.
geclub1 is offline  

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