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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 14, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jul 14, 14, 8:28 pm
  #7966  
 
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 363
Just wanted to confirm...the link currently being used and believed to be good is the top one in the wiki credited to LM225, correct?
air360 is offline  
Old Jul 14, 14, 9:07 pm
  #7967  
 
Join Date: Apr 2007
Posts: 1,853
Originally Posted by TravelingRabbit
Just applied using the zombie link. Got app pending. Called twice and they said they couldn't expedite it and it required further review.
Same happened here. Hoping to get this encouraging outcome:

Originally Posted by RDUflyer2
Wife applied for 2nd Citi Exec on 7/10 just before the link stopped working. She got the message that her application would need further consideration and she would be notified in 7-10 days. Just today (7/14) she received an email indicating she had been approved with an account opening date of 7/11. She did not call into the reconsideration line or take any other action prior to this approval notification.
bobert24 is offline  
Old Jul 14, 14, 9:10 pm
  #7968  
 
Join Date: Apr 2007
Posts: 1,853
Originally Posted by StartinSanDiego
ummm... I'm at 110K just on my personal cards. Additionally, I have biz cards and Mr SD has biz and personal cards. I was told before the big 100K point Exec card extravaganza that any time an individual exceeds 75K in CL, a management over ride is needed. I got manually approved for that card, and that was about 4 cards ago. I have had one or two instant approvals since then.
Agreed. My wife & I have combined Citi credit limits well over our combined annual income. I've seen credit limits approaching 30k on a single card. Obviously future cards take a hit when you've got that kind limit on one, but they'll extend a whole lot more than that to most people.
bobert24 is offline  
Old Jul 15, 14, 1:09 am
  #7969  
 
Join Date: Jul 2007
Location: SFO
Programs: UA Plat, AS Gold75k, WN CP, Starwood Gold
Posts: 106
The link is currently not working for me. Same for anyone else?
briansee is offline  
Old Jul 15, 14, 1:21 am
  #7970  
 
Join Date: May 2011
Location: SFO
Programs: AA EXP, SPG Gold, IHG Plat, CC Gold
Posts: 250
Just tried the 100k link and it seems dead.
kpowed is offline  
Old Jul 15, 14, 5:55 am
  #7971  
 
Join Date: Nov 2013
Location: New York City
Posts: 171
Originally Posted by kpowed
Just tried the 100k link and it seems dead.
I remember a while ago seeing someone here say they'd received an offer for the card with an expiration date of July 15th.

Not conclusive information, but...
rje444 is offline  
Old Jul 15, 14, 6:04 am
  #7972  
 
Join Date: Nov 2012
Programs: Hilton Diamond, Marriott Plat, Delta Plat, AA Gold, Avis PresClub
Posts: 104
Shux, I was planning on applying for my 3rd one this morning and its still dead. I had 5 open citi cards, so i cancelled an old one last night and figured i would wait till morning to apply for this one. Maybe the zombie will awake in another day or two.
truptravels is offline  
Old Jul 15, 14, 6:08 am
  #7973  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by truprunbike
Shux, I was planning on applying for my 3rd one this morning and its still dead. I had 5 open citi cards, so i cancelled an old one last night and figured i would wait till morning to apply for this one. Maybe the zombie will awake in another day or two.
that is possible, it did wake up for few days this past weekend, specially with all the system errors and glitches citi have had in the last week.
ninim2200 is offline  
Old Jul 15, 14, 6:21 am
  #7974  
 
Join Date: Nov 2013
Location: New York City
Posts: 171
Originally Posted by ninim2200
that is possible, it did wake up for few days this past weekend, specially with all the system errors and glitches citi have had in the last week.
Last night I tried to go to the main Citibank website, and I got an error message. It took about 15 minutes to come back online. So yes, they do seem to be having systemwide problems, and maybe the link will once again rise from the dead!
rje444 is offline  
Old Jul 15, 14, 6:37 am
  #7975  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rje444
Last night I tried to go to the main Citibank website, and I got an error message. It took about 15 minutes to come back online. So yes, they do seem to be having systemwide problems, and maybe the link will once again rise from the dead!
we just have to wait and see, i have a week until i will be able to apply for my wife and 12 days for myself... so i have plenty of time, by then we'll know if its dead dead or if its alive again.
ninim2200 is offline  
Old Jul 15, 14, 6:42 am
  #7976  
 
Join Date: Jan 2004
Posts: 359
Originally Posted by bobby21
As a long term IT project manager, and Citi card churner, I can tell you that Citi updates its systems every weekend and all websites act funky from Friday afternoon to Monday morning.

So I would suggest not to draw any conclusions - 75k or 100k, till about Monday lunch time. Also, I never apply for any cards during that period.
Just wanted to give you props for your insight.
azcoyote is offline  
Old Jul 15, 14, 7:18 am
  #7977  
 
Join Date: Nov 2013
Location: New York City
Posts: 171
Originally Posted by azcoyote
Just wanted to give you props for your insight.

And yet the link problems started last Thursday, Monday night the Citi website was unavailable for a while, and now the link doesn't work on a Tuesday.

He may well be right about weekends being dicey, but clearly there are a lot more factors involved.
rje444 is offline  
Old Jul 15, 14, 8:17 am
  #7978  
 
Join Date: Oct 2011
Location: BOS
Posts: 588
Originally Posted by aarif1
It seems like you're right. I just called recon again, and this time they actually told me that that there was some technical problem and my credit report hadn't even been pulled yet. The recon rep said she referred my app to a manager, but it still might take some time (24 hours) before there was any update.
Update: I called recon again this morning, they said that "another department" was working on my application and transferred me over. The rep then reviewed my application and was able to approve it, and also confirmed the 100k miles and $200 statement credit.

Good news for the those of us who applied yesterday!
aarif1 is offline  
Old Jul 15, 14, 8:31 am
  #7979  
 
Join Date: Jul 2012
Programs: AA Plat
Posts: 132
Originally Posted by aarif1
Update: I called recon again this morning, they said that "another department" was working on my application and transferred me over. The rep then reviewed my application and was able to approve it, and also confirmed the 100k miles and $200 statement credit.

Good news for the those of us who applied yesterday!
Awesome, yet unfortunate for the folks planning to apply today. Applied for my 2nd card yesterday. I'll have to call and review my application.
thadeusd3 is offline  
Old Jul 15, 14, 8:42 am
  #7980  
 
Join Date: Oct 2010
Location: Feeder Band Land (South FL)
Programs: seeking best cc sign-up & spend bonus offers
Posts: 831
Originally Posted by TravelPhotographer
Seem to be repeating what's already known but...

Wifey applied for 3rd [100K+$200cred] offer yesterday PM via
TPG's link-still-good to application; got pending message, no instant approval;

Just now called citi & told they are still trying to "match offer to application"...
also today the TPG link no longer shows application:

https://www.citicards.com/cards/acq/...&screenID=3001

If offer is dead, do we treat apply as "rejection" wrt 8-day & 65-day "rules"????
Update to #7755 quote above:
early AM phone call from citi this morning to say "approved"!!!
(after cred-limit move-around)

In ~8 days wife can try for #4,
unless someone advises there are
new changes in 65/7-days advice
since this recent $100K kerfuffle...
(& I see TPG's link in quote above is still dead)
Thanks!
TravelPhotographer is offline  

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