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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 30, 2014, 11:43 am
  #766  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 703
Originally Posted by concordian
Update: I talked to a sweet lady who added 20000 miles for no extra spend but will not get 200$ credit, so 95000 miles for 7500 spend.

I am missing 5000 miles and 100$ extra credit and saving 2500 of extra spend.

Funny thing is they sent me card approval letter in 1 day air service and actual card will come in regular mail only
Final update: Got the card in FedEx, dont know why 2 separate couriers but I am not complaining
concordian is offline  
Old Jan 30, 2014, 11:59 am
  #767  
 
Join Date: Feb 2009
Posts: 129
Originally Posted by KennyBSAT
Unless you have something else in writing, assume it is from approval date. On second thought, assume it is from approval date regardless, and don't cut it close. For 100K miles...
hmm... Agree, it's too good to be true. (3 month period starting from date of activation) But I think I read somewhere in this thread about it as well. Maybe CSRs are giving wrong info.
heta is offline  
Old Jan 30, 2014, 12:01 pm
  #768  
 
Join Date: Jul 2004
Location: White Plains, NY
Posts: 114
Applied January 28th evening. Needs further processing. Tried to call about 4 times now and the last two claim heavy call volume for this promotion. I only got a credit alert from protectmyid.com for Citi's Experian pull today 1/30. Have Citi AA visa, AA biz, and an open Citigold checking waiting for AA miles bonus.
djca is offline  
Old Jan 30, 2014, 12:16 pm
  #769  
 
Join Date: Sep 2011
Location: LAX, SNA
Programs: AA EXP, Hyatt DM, SPG GLD, Hertz 5*, AMEX PLT, GE
Posts: 340
My wife was just approved for this after having to call in multiple times. First few times got the you'll receive a letter in 7-10 days but the account status page kept requesting her to call in. This morning, called in again and was approved immediately.

Seems like Citi wasn't prepared for the onslaught and is having some throughput issues.
FlyingTrojan is offline  
Old Jan 30, 2014, 12:19 pm
  #770  
 
Join Date: Oct 2013
Posts: 36
Applied yesterday (1/29) evening, got pending reveiw. Called today on 800 number, got approved for 6k limit in 10 mins without any question asked (however denied to expedite shipping or moving the credit line from my existing citi account). I already have Citi Platinum advantage card applied on 10/30/13.
Interestingly my CK score is 670 only and I have atleast 15 hard pulls (2 hardpull just 1 week back) in last 3 months and atleast 12 accounts open in last 6 months. Still I got approved :-). Thanks.
yash1780 is offline  
Old Jan 30, 2014, 12:22 pm
  #771  
 
Join Date: Nov 2007
Posts: 104
I applied and got approved after calling in yesterday with a decent CL. I had to close out an old credit card and move the credit line around for that. However, I haven't seen the approval message of the new Citi Executive AAdvantage card when I checked my status online today, but I did see my old credit card was closed.

Does anyone else experience that? It looks like there is some throughput issue on Citi's side, but I am planning to call in again to check the status if it is not updated in a few days..

Last edited by pat_pat_tong; Jan 30, 2014 at 1:23 pm
pat_pat_tong is offline  
Old Jan 30, 2014, 12:28 pm
  #772  
 
Join Date: Sep 2011
Location: LAX, SNA
Programs: AA EXP, Hyatt DM, SPG GLD, Hertz 5*, AMEX PLT, GE
Posts: 340
Originally Posted by pat_pat_tong
I applied and got approved after calling in yesterday with a decent CL. I had to close out an old credit card and move the credit line around for that.

However, I haven't seen the approval message when I checked my status online today. I did see my old credit card was closed. Does anyone else experience that? It looks like there is some throughput issue on Citi's side, but I am planning to call in again if it is not updated in a few days..
They keep the cards on your profile for something like 3 months. The CSR cited regulations about this when I've asked in the past, but that could just a BS response. It's never been a problem, and could be useful if you need to find an old statement for that card in those three months.
FlyingTrojan is offline  
Old Jan 30, 2014, 12:28 pm
  #773  
 
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 756
Does anyone know when this offer expires? I'd like to app for the DW + myself, but want to wait for the queue to be cleared.
patrick.barnes is offline  
Old Jan 30, 2014, 12:30 pm
  #774  
 
Join Date: Feb 2008
Location: MSP
Programs: DL-Polished Aluminum, Air Mobility Command-Chartreuse
Posts: 394
Called by Citi just short of 48hrs

I, too, called in four times with no joy. Then, Citi called me and offered to approve with a credit line and/or pull from other Citi lines to boost.

Area code was 301; Hagerstown, MD. SO's call from Citi last night came from the fine but freezing folk in SD.

Originally Posted by j1194
I am at over 48 hours so far, called 4 times, requested a manager call back, still waiting...
msp2anywhere is offline  
Old Jan 30, 2014, 12:47 pm
  #775  
 
Join Date: Jul 2013
Posts: 148
Originally Posted by FT2013
I applied and received pending. Just called and was informed I was denied. My FICO is ~750, Credit Karma/Vantage are 769/840. I'm assuming I just have too many hard pulls in the last 6 or 12 months. Hopefully you have better luck than I did.

Any use in me calling back again? What else should I say?
Depends on if you can afford wasting another hard pull.. 45 days ago I applied for the Dividend card and got rejected with the reason 'too many inquires recently'. After I got the rejected letter, I mailed to the execution office asking for a recon, and still got rejected for the same reason!! So if you got rejected with some other reasons, then writing a letter may works most of the cases, but for 'too many inquires', it's really not that easy to get approval through a recon..
kasan08 is offline  
Old Jan 30, 2014, 1:03 pm
  #776  
 
Join Date: Nov 2012
Posts: 83
Applied for the 100K card last night and called in this morning. Had to move 3K from existing citi CL to get application processed with 8K CL. Rep said to check status online in 24~48hours.
kouichi is offline  
Old Jan 30, 2014, 1:25 pm
  #777  
 
Join Date: Jan 2014
Posts: 28
My application was approved on Jan 29. Any idea how long does it usually take for the card to arrive and can I call a number to expedite the process?

I have some major expenses coming up next week and would like to use this card to make those.
dapperdanguy is offline  
Old Jan 30, 2014, 1:26 pm
  #778  
 
Join Date: Oct 2013
Posts: 434
First ever citi card.
Applied online with incognito browser. Got pending review. Called right afterwards. Was approved without any questions for 5k line. They said they couldn't legally expedite the card due to federal law of Terms and conditions.
I suppose they gave the small 5k line since its my first app with them.
xoxx is offline  
Old Jan 30, 2014, 1:28 pm
  #779  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by dapperdanguy
My application was approved on Jan 29. Any idea how long does it usually take for the card to arrive and can I call a number to expedite the process?

I have some major expenses coming up next week and would like to use this card to make those.
Most people have gotten them in 1-2 business days, weather permitting. When I asked about expediting mine, they said no, but it was expedited anyway (perhaps automatically).
ncSam is offline  
Old Jan 30, 2014, 1:43 pm
  #780  
 
Join Date: Jun 2013
Posts: 172
I called to expedite shipping and was told that premium cards are expedited by default .. hopefully ill get mine tomorrow
joxxie is offline  

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