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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 30, 2014, 10:35 am
  #751  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Citi CSRs can accurately tell you whether you were approved, your CL, what the bonus language that appears on their screen says, and usually their name. Anything else they might say should be considered proof that they are capable of forming the relevant syllables and nothing more.
KennyBSAT is offline  
Old Jan 30, 2014, 10:43 am
  #752  
 
Join Date: Nov 2012
Posts: 177
Originally Posted by tsmith12
Fwiw, my mom just called in ten mins ago to get her approval and asked about the $200 credit and was told by the CSR that the statement credit applied to any purchases of $200. The agent read the offer terms again on his end and said the credit wasn't just for AA purchases.
That is clearly the case. Footnote 3, referring to the $200.00 credit states:

"3 Eligible purchases excluded returned goods and services, cash advances, convenience checks, transferred balances, credits, fees and interest charges. Statement credits will appear on the monthly billing statement from Citi®."

If the credit applied only to AA purchases, there would be no need for this language.

More importantly, no such restriction appear anywhere in the T&C, additional terms or elsewhere.
MrMoonlight is offline  
Old Jan 30, 2014, 10:43 am
  #753  
Suspended
 
Join Date: Dec 2013
Posts: 632
I had two other applications with Citi in December so they denied me for this, despite all the talk of this being a 'separate' product.
flyertalker9867674 is offline  
Old Jan 30, 2014, 10:50 am
  #754  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by RamboAroundTheWorld
I had two other applications with Citi in December so they denied me for this, despite all the talk of this being a 'separate' product.
As is stated in the wiki and virtually every thread involving Citi cards of any type, Citi seems to (usually) have a limit of one card (any Citi card) per week (8 days) and two cards per 2 months (65 days). Furthermore, they will usually deny any Citi app for 65 days after a denial. You could try again around April 5.
KennyBSAT is offline  
Old Jan 30, 2014, 10:50 am
  #755  
 
Join Date: Jun 2011
Location: PHL
Posts: 656
Originally Posted by RamboAroundTheWorld
I had two other applications with Citi in December so they denied me for this, despite all the talk of this being a 'separate' product.
The no-more-than-two-apps within 65(ish) days rule still applies. It's one of the basic rules of Citi, and I've never heard of any getting around it, regardless of the card.
TimesTwo is offline  
Old Jan 30, 2014, 11:00 am
  #756  
Suspended
 
Join Date: Dec 2013
Posts: 632
Originally Posted by KennyBSAT
As is stated in the wiki and virtually every thread involving Citi cards of any type, Citi seems to (usually) have a limit of one card (any Citi card) per week (8 days) and two cards per 2 months (65 days). Furthermore, they will usually deny any Citi app for 65 days after a denial. You could try again around April 5.
Since 1 of my 2 applications never went through, I figured it was worth a shot with recon. They put through my application, basically stating that "this is a premium product and I don't see any risk here."

So, yay.
flyertalker9867674 is offline  
Old Jan 30, 2014, 11:07 am
  #757  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,770
Approved!

4 calls total, two to SD, one to a mystery location, and finally this one went through to Maryland on the 800 number, but approved! Doubt the Citi reps who are fielding all this "high call volume" want to hear this but...HUCA still works!

Showing approved online as well. Good luck to all.
arlflyer is offline  
Old Jan 30, 2014, 11:08 am
  #758  
 
Join Date: Dec 2013
Location: SMF, SNA
Programs: HH Diamond, Marriott Platinum Elite, IHG Diamond
Posts: 175
Originally Posted by tinx2014
Quick data point: I applied and got approved on Tuesday. Received an expedited approval confirmation letter in a UPS envelope this morning. Interestingly though, the card was not included. Says in the letter that it could take up to 7 days.

Has anyone else received this confirmation (or even better, received their card)?
Applied and got approved instantly online yesterday (Wed). Just got the approval confirmation letter via UPS red this morning, but no card. Says to look for card in the mail within 7 days. The approval letter confirmed "Earn 100,000 AAdvantage miles after $10k in spending," so that's good to have in writing!

Also says Admirals Club membership privileges for "you and your immediate family (or up to two traveling guests that accompany you)."
LR2013 is offline  
Old Jan 30, 2014, 11:09 am
  #759  
 
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 2,074
Originally Posted by rendezvous
About 30 hours
Same here (time between being told "manager approval required" and seeing approval online).
dukerau is offline  
Old Jan 30, 2014, 11:14 am
  #760  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,770
Originally Posted by dukerau
Same here (time between being told "manager approval required" and seeing approval online).
HUCA HUCA HUCA; I think this "manager" business is bogus or just lazy reps who don't want to reach out and find the right person. I and many others have tried again until hitting the right rep after several go-rounds with the 24-48 hour business.
arlflyer is offline  
Old Jan 30, 2014, 11:36 am
  #761  
 
Join Date: Feb 2009
Posts: 129
min spend period starting from activation

Just to make sure I got the correct info from the rep, the min spend 3 months starts from the card activation date, not the date of approval, right? I like that they do this!
heta is offline  
Old Jan 30, 2014, 11:38 am
  #762  
 
Join Date: Jan 2013
Programs: UA 1K | MR Platinum
Posts: 492
Data point:

Exp FICO 791
Eq FICO 805

Last Citi AA approval 01/13 - last weeks of the two browser trick. 1 AA Visa, 1 AA Amex

Cancelled both 12/13 (dumb)

Approved for Chase Hyatt earlier this week, single digit inquiries in the last year

Got the "call us for an immediate decision" message, spoke with a nice man on the phone for a minute, he went on hold for 5 minutes to look at something and approved me on the spot for 10k. Checked online using my app ID and I see that same info reflected on the site.

Going to wait for the card to get here to confirm sign up bonus, but it's looking good.

Edit: this is for the 100k offer.
mtftw is offline  
Old Jan 30, 2014, 11:38 am
  #763  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by heta
Just to make sure I got the correct info from the rep, the min spend 3 months starts from the card activation date, not the date of approval, right? I like that they do this!
Unless you have something else in writing, assume it is from approval date. On second thought, assume it is from approval date regardless, and don't cut it close. For 100K miles...
KennyBSAT is offline  
Old Jan 30, 2014, 11:41 am
  #764  
 
Join Date: Mar 2011
Location: LAX
Programs: AA Exp Plat / Marriott Titanium/ Hyatt Globalist/ Delta Diamond Medallion
Posts: 74
Originally Posted by rendezvous
About 30 hours
I am at over 48 hours so far, called 4 times, requested a manager call back, still waiting...
j1194 is offline  
Old Jan 30, 2014, 11:42 am
  #765  
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,256
Up to 100k miles Citi Executive AAdvantage offers

Got approved last week for 75k after 7.5k

Send a few messages including the link to the landing page etc and the added 25k and 200 credit to my offer ( not sure if for 7.5k or 10k spend)
blitzen is offline  

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