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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jun 25, 2014, 5:49 pm
  #7216  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
i am waiting patiently i am on day 59
ninim2200 is offline  
Old Jun 25, 2014, 6:33 pm
  #7217  
 
Join Date: Apr 2014
Location: Cleveland, Ohio
Programs: Amex Plat, Chase Sapphire Reserve, Chase Sapphire Preferred, Citi Premier
Posts: 37
Can someone please help? I received my second Executive card today and activated online. Upon activation I was shown this message:

(Beginning of message)

XXXXXXXXXXXX####
A confirmation of this activation has been sent to your email address ###########. This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number.


Next Steps
You have the opportunity to register for no-fee online access to pay your bill, view your account balance, statements and more. If you are already registered online, you can easily add this new card to your existing User ID.

If you are already registered for Citi Online, click on "Already Have a User ID" below.

(End of message)

Did Citi just cancel my first card? I logged in to my online account (which now has both Exec card #1 and #2 linked,) and everything looks okay (available credit on Card #1 is still 10k, the original credit limit.) Has anyone seen this message before upon activation of a 2nd, 3rd or 4th card?

Last edited by freshpoints; Jun 25, 2014 at 6:38 pm Reason: Formatting
freshpoints is offline  
Old Jun 25, 2014, 6:42 pm
  #7218  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,865
Just tried to apply through the wiki link and could not get the app to verify or process
worldiswide is offline  
Old Jun 25, 2014, 6:49 pm
  #7219  
 
Join Date: Apr 2014
Location: Cleveland, Ohio
Programs: Amex Plat, Chase Sapphire Reserve, Chase Sapphire Preferred, Citi Premier
Posts: 37
Originally Posted by freshpoints
Can someone please help? I received my second Executive card today and activated online. Upon activation I was shown this message:

(Beginning of message)

XXXXXXXXXXXX####
A confirmation of this activation has been sent to your email address ###########. This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number.


Next Steps
You have the opportunity to register for no-fee online access to pay your bill, view your account balance, statements and more. If you are already registered online, you can easily add this new card to your existing User ID.

If you are already registered for Citi Online, click on "Already Have a User ID" below.

(End of message)

Did Citi just cancel my first card? I logged in to my online account (which now has both Exec card #1 and #2 linked,) and everything looks okay (available credit on Card #1 is still 10k, the original credit limit.) Has anyone seen this message before upon activation of a 2nd, 3rd or 4th card?
RESOLVED: The other Citi topic's wiki states the following re: the above scenario: This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.

Sorry, I have not been monitoring that topic. Wish they could be consolidated.
freshpoints is offline  
Old Jun 25, 2014, 6:54 pm
  #7220  
 
Join Date: Dec 2011
Location: ORD
Posts: 700
I am on day 60 and hoping for #4!
Corridor! is offline  
Old Jun 25, 2014, 7:05 pm
  #7221  
 
Join Date: Feb 2012
Posts: 37
for people that applied online today, was this before the link died off? the one on the wiki is not working for me..
asilva732 is offline  
Old Jun 25, 2014, 7:28 pm
  #7222  
 
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 315
Originally Posted by asilva732
for people that applied online today, was this before the link died off? the one on the wiki is not working for me..
Just applied for #3 5 minutes ago using the link in the wiki. Instantly approved (first time) for highest credit yet, $22,500 ^ Got $19,000 for #1 and #2.
Namaste1 is offline  
Old Jun 25, 2014, 7:42 pm
  #7223  
 
Join Date: May 2014
Posts: 571
Originally Posted by asilva732
for people that applied online today, was this before the link died off? the one on the wiki is not working for me..
The link to the application opens. The link to the landing page is gone. Use the link to the application if you want to apply. That's your only option that I can see. Everyone seems to be reporting getting the 100k bonus using the link that's available.
carpentry4thought is offline  
Old Jun 25, 2014, 9:47 pm
  #7224  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by asilva732
for people that applied online today, was this before the link died off? the one on the wiki is not working for me..
The link is working.
ninim2200 is offline  
Old Jun 25, 2014, 9:50 pm
  #7225  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Corridor!
I am on day 60 and hoping for #4!
did you apply yet, or are you waiting for day 65?
ninim2200 is offline  
Old Jun 25, 2014, 10:23 pm
  #7226  
 
Join Date: Mar 2014
Location: OC/LAX
Posts: 376
Is the recon office closed on holidays like July 4th?
aceofcards is offline  
Old Jun 26, 2014, 6:08 am
  #7227  
 
Join Date: Apr 2014
Posts: 1,273
Originally Posted by aceofcards
Is the recon office closed on holidays like July 4th?
I would think so. Even if it was open, do you think they'd be in a good mood?
ZzzzX is offline  
Old Jun 26, 2014, 7:32 am
  #7228  
 
Join Date: Oct 2004
Programs: DL Gold
Posts: 880
Applied for #2 last night. At the same time, closed #1 via secure message (35 days after AF; got confirmation this morning of closure and that AF would be credited back). No T&C against doing so, but definitely felt a little sheepish cancelling #1. Will leave #2 open for a year after getting the bonus.
hotelmotel is offline  
Old Jun 26, 2014, 7:43 am
  #7229  
 
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
applied for card #3 and called in. I was told that I would get $5000 credit limit. I asked whether I could move the credit limit from other two cards, but the answer is no. I was told it is still processing and I should hear back within 48 hours.

Confirmed 100k miles after 10k spending within 3 months.
kgkg is offline  
Old Jun 26, 2014, 8:36 am
  #7230  
 
Join Date: Aug 2011
Programs: many
Posts: 1,437
lobo411 - 75K application link in the wiki not working.
pcharles is offline  

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