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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jun 24, 2014, 1:32 pm
  #7051  
 
Join Date: May 2008
Posts: 202
Strange data point: I lost the card I was working on (don't ask) at $9900 a few days before statement closing. I called in to report it ASAP for obvious reasons and it turns out they extended the statement closing date by the length of time I went without a card. Thought it was cool enough to mention.

Anyway, approved for #3.
Wellington is offline  
Old Jun 24, 2014, 3:05 pm
  #7052  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by bobert24
Just to check - is Citi still indicating that they're unable to move credit when closing a card? I know that started happening a couple months ago, but was hoping it might be temporary. I was also told during my last recon call (May) that they were unable to move credit for the opening of my new card, but obviously plenty of people have been doing it since that time.
To answer this: yes, they're still unable to move credit when closing a card.

I hope you're all correct about moving credit when opening a new card - I got stuck with one with a 5k limit somehow, and it was a pain.
bobert24 is offline  
Old Jun 24, 2014, 3:06 pm
  #7053  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by coolblues
I sent a secure message to cancel card but no response since 36 hours.... I'd call if that's what it takes but do you guys know typically how soon such messages are replied to ?
Their site says they'll respond within 4 hours. I've had it take up to 8-12, but I've also had responses in 10 minutes (middle of the business day). I'd say you may want to make sure your message went through.
bobert24 is offline  
Old Jun 24, 2014, 3:51 pm
  #7054  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by coolblues
I sent a secure message to cancel card but no response since 36 hours.... I'd call if that's what it takes but do you guys know typically how soon such messages are replied to ?
You should have gotten a response yesterday. Best to call in and make sure it gets done in time.
Brugge is offline  
Old Jun 24, 2014, 4:06 pm
  #7055  
 
Join Date: Jul 2012
Location: Heaven
Posts: 552
Originally Posted by Brugge
You should have gotten a response yesterday. Best to call in and make sure it gets done in time.
thanks Brugge ... I am going to wait a day or two. Still 30 more days left for my 37 day window. Don't wanna rush and attract any unwanted attention

EDIT : Ok so here's what I was doing wrong. I was sending in the full 16 digit card # for cancellation and Citi filters out any such messages. The moment I messaged with only the last 4, message was acknowledged and account closed in under 10 mis.

Last edited by coolblues; Jun 24, 2014 at 4:59 pm
coolblues is offline  
Old Jun 24, 2014, 4:25 pm
  #7056  
 
Join Date: May 2009
Location: Seattle, WA
Programs: UA MM *G, AA EXP, OW Emerald, Hyatt Globalist, Gold everywhere else
Posts: 833
Originally Posted by bobert24
Just to check - is Citi still indicating that they're unable to move credit when closing a card? I know that started happening a couple months ago, but was hoping it might be temporary. I was also told during my last recon call (May) that they were unable to move credit for the opening of my new card, but obviously plenty of people have been doing it since that time.
I did an app on Monday and was only approved for $5k. Since that clearly puts a damper on hitting $10k rapidly, I asked about moving credit lines and was told that it's absolutely not possible. So I called one of the other reconsideration lines from the wiki, was handed off to a supervisor and a few minutes later I had $13k moved from a card that was ready to be closed anyway. So HUACA is in full effect...
paranoiatx is offline  
Old Jun 24, 2014, 4:31 pm
  #7057  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
Originally Posted by paranoiatx
I did an app on Monday and was only approved for $5k. Since that clearly puts a damper on hitting $10k rapidly, I asked about moving credit lines and was told that it's absolutely not possible. So I called one of the other reconsideration lines from the wiki, was handed off to a supervisor and a few minutes later I had $13k moved from a card that was ready to be closed anyway. So HUACA is in full effect...
Keep an eye on HPs, you may be getting a HP for this.
animesh42001 is offline  
Old Jun 24, 2014, 4:55 pm
  #7058  
 
Join Date: May 2009
Location: Seattle, WA
Programs: UA MM *G, AA EXP, OW Emerald, Hyatt Globalist, Gold everywhere else
Posts: 833
Originally Posted by animesh42001
Keep an eye on HPs, you may be getting a HP for this.
You really think I'll get 2 HPs for the same card within an hour? The 2nd call seemed to indicate the card had not been finalized and he was able to make the adjustment. There was no additional increase in CL after the first $5k as the rest came off another card.

I'll check of course...
paranoiatx is offline  
Old Jun 24, 2014, 4:59 pm
  #7059  
 
Join Date: May 2014
Posts: 84
Several blogs are posting that the 100k sign up bonus will end tonight. Any data points?

http://www.frugaltravelguy.com/2014/...ing-today.html
Nolala is offline  
Old Jun 24, 2014, 5:09 pm
  #7060  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Originally Posted by Nolala
Several blogs are posting that the 100k sign up bonus will end tonight. Any data points?

http://www.frugaltravelguy.com/2014/...ing-today.html
As the wiki says, you never know for sure. But I just got approved for my first (and probably only) about ten minutes ago.
maverick17 is offline  
Old Jun 24, 2014, 5:10 pm
  #7061  
 
Join Date: Jan 2013
Location: Washington, DC
Posts: 13
Originally Posted by Nolala
Several blogs are posting that the 100k sign up bonus will end tonight. Any data points?

http://www.frugaltravelguy.com/2014/...ing-today.html
I applied and was approved within the past half hour. Of course, that doesn't meant much as it could still end later today or overnight.

And it's not the first time I've heard rumors of it ending but I wanted to apply for another just in case.
LeeInDC is offline  
Old Jun 24, 2014, 5:11 pm
  #7062  
 
Join Date: Jan 2013
Location: PVD/BOS
Posts: 879
Originally Posted by Nolala
Several blogs are posting that the 100k sign up bonus will end tonight. Any data points?

http://www.frugaltravelguy.com/2014/...ing-today.html
I guess we will find out if this is the case tomorrow.

Wasn't one of the extended application expiration dates 6/25?
ashap is offline  
Old Jun 24, 2014, 5:27 pm
  #7063  
 
Join Date: May 2014
Posts: 84
Originally Posted by ashap
I guess we will find out if this is the case tomorrow.

Wasn't one of the extended application expiration dates 6/25?
I thought it had been extended to 7/15 or so... (Think I read that on this thread somewhere).

I'm waiting to pay off my this one before applying for another.

I'm also a little concerned about the hit that multiple apps in 14 days might cause to my credit score, so I'm trying to wait as long as possible.
Nolala is offline  
Old Jun 24, 2014, 5:34 pm
  #7064  
 
Join Date: Dec 2013
Location: Nebraska
Programs: Marriott Ambassador/LTT AA PLT
Posts: 89
Originally Posted by Nolala
I thought it had been extended to 7/15 or so... (Think I read that on this thread somewhere).

I'm waiting to pay off my this one before applying for another.

I'm also a little concerned about the hit that multiple apps in 14 days might cause to my credit score, so I'm trying to wait as long as possible.
I've followed this thread for several months. The 7-15 was mentioned by someone but have never been proof by any sources. People later assumed "Someone said it has been extended to 7/15' then the 7/15 keep being cited as "someone said."

The latest day on any source of writing was June.25. The deal may last longer as the WIKI said sometime even a year after the 'last day'.

I just applied and got approval my 3rd today. Hopefully the 7/15 is true^
impinth06 is offline  
Old Jun 24, 2014, 5:46 pm
  #7065  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Data point: just got denied for #5.
I called yesterday after I applied, and was told no, but decided to call again today. Before I could even say anything he was like, this is denied, but I'm a supervisor so let me see what I can do. Then after the hold he told me there was nothing he could do and that he was really sorry and made it really clear that he didn't want it to discourage me from applying for more Citi cards in the future. He said that my inquiries were below 6, but that I have 13 new accounts this year and so it was unfortunately a no for this card. I would trust what he says as a supervisor more than just the regular agents, so I'm thinking this is a pretty good indication to people that were wondering that maybe it really is new accounts more than inquiries that they will deny for.
maddie5218 is offline  

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