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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jun 22, 2014, 5:08 pm
  #6991  
 
Join Date: Apr 2013
Posts: 33
Need a little help from the experts here. I got approved for a Citi credit card on 1/23, and second Citi credit card on 3/26. I also opened a 'line of credit' for overdraft protection on my Citi checking account on 5/24, which resulted in a hard pull (contrary to what the banking associated had told me). Does the 8/65 rule only apply to Citi credit cards, or does it apply to any credit inquiries from Citi? I would really like to apply for a Citi Exec card, but not sure if I am out of luck due to it being less than 65 days since last credit application with Citi. Thanks for your help in advance.
PdxDfwFlyer is offline  
Old Jun 22, 2014, 5:19 pm
  #6992  
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Posts: 10,052
A matter of just 12 hrs...

My wife had applied for #3.
She did so on the 19th.
Got a call Fri late aft asking her to call in.
She does still have an old AA visa with $7k CL so we could call in to get them to move that and get the new exec. But it was the weekend and we were bringing the kids to my moms so no time nor desire to call.
Brought the paper work with us though in case we felt up to it.

Called today at 11am.
CSR verifies my wife (she hates calling in and likes it when they can do that then speak to me, and in this case I am listed as AU anyway)
He says they have updated system so apology if things go slow (updates to everything always suck IMO).
Says they can give her the card for $5k... then suggests we try to move cr. So we say yes, take some from the old visa.
He puts us on hold. Comes back once saying sorry it's taking longer.

Then comes back and says... um I am so sorry. Remember I was telling you about those updates? Well it seems now they are implementing new rules in them and they see and consider more inquiries now. And she has a ton. Other CCs, other AA, etc. So we cant give you the card. Had you called 12hrs ago you could have had it.

(why even tell me that!)

fuq. That's 100k AA miles not had.
Marathon Man is offline  
Old Jun 22, 2014, 5:42 pm
  #6993  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by Marathon Man
A matter of just 12 hrs...

My wife had applied for #3.
She did so on the 19th.
...
Called today at 11am.
...
Says they can give her the card for $5k... then suggests we try to move cr. So we say yes, take some from the old visa.
He puts us on hold. Comes back once saying sorry it's taking longer.

Then comes back and says... um I am so sorry. Remember I was telling you about those updates? Well it seems now they are implementing new rules in them and they see and consider more inquiries now. And she has a ton. Other CCs, other AA, etc. So we cant give you the card. Had you called 12hrs ago you could have had it.

... That's 100k AA miles not had.
Bummer. A couple things we'll need to watch for to try to figure out:

Inquiries over what period of time? 6 months or something else?
Any chance the moving credit request/acceptance triggered it?

Just thinking out loud here. In the past if it was declined due to inquiries the answer was generally no right out of the gate.
KennyBSAT is offline  
Old Jun 22, 2014, 6:03 pm
  #6994  
 
Join Date: May 2010
Posts: 724
Originally Posted by Marathon Man
A matter of just 12 hrs...

My wife had applied for #3.
She did so on the 19th.
Got a call Fri late aft asking her to call in.
She does still have an old AA visa with $7k CL so we could call in to get them to move that and get the new exec. But it was the weekend and we were bringing the kids to my moms so no time nor desire to call.
Brought the paper work with us though in case we felt up to it.

Called today at 11am.
CSR verifies my wife (she hates calling in and likes it when they can do that then speak to me, and in this case I am listed as AU anyway)
He says they have updated system so apology if things go slow (updates to everything always suck IMO).
Says they can give her the card for $5k... then suggests we try to move cr. So we say yes, take some from the old visa.
He puts us on hold. Comes back once saying sorry it's taking longer.

Then comes back and says... um I am so sorry. Remember I was telling you about those updates? Well it seems now they are implementing new rules in them and they see and consider more inquiries now. And she has a ton. Other CCs, other AA, etc. So we cant give you the card. Had you called 12hrs ago you could have had it.

(why even tell me that!)

fuq. That's 100k AA miles not had.
Great. This was just starting to get fun. Hopefully this experience was just a one off
longleaf is offline  
Old Jun 22, 2014, 6:18 pm
  #6995  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Marathon Man
A matter of just 12 hrs...

My wife had applied for #3.
She did so on the 19th.
Got a call Fri late aft asking her to call in.
She does still have an old AA visa with $7k CL so we could call in to get them to move that and get the new exec. But it was the weekend and we were bringing the kids to my moms so no time nor desire to call.
Brought the paper work with us though in case we felt up to it.

Called today at 11am.
CSR verifies my wife (she hates calling in and likes it when they can do that then speak to me, and in this case I am listed as AU anyway)
He says they have updated system so apology if things go slow (updates to everything always suck IMO).
Says they can give her the card for $5k... then suggests we try to move cr. So we say yes, take some from the old visa.
He puts us on hold. Comes back once saying sorry it's taking longer.

Then comes back and says... um I am so sorry. Remember I was telling you about those updates? Well it seems now they are implementing new rules in them and they see and consider more inquiries now. And she has a ton. Other CCs, other AA, etc. So we cant give you the card. Had you called 12hrs ago you could have had it.

(why even tell me that!)

fuq. That's 100k AA miles not had.
That sucks, try and call again may be you can talk to someone else that can give you a better result
ninim2200 is offline  
Old Jun 22, 2014, 6:39 pm
  #6996  
Suspended
 
Join Date: Mar 2013
Posts: 465
Originally Posted by Brugge
I'd call and ask if they got the app. I've done Citi apps where I got the on screen message that the app failed to go thru. Redid the app, called Citi Recon, and found out the first one went thru after all, and the second one was rejected as a duplicate app. If you call, and they didn't get it, that's not a problem, just hang up and apply again.
I did... apparently it did go through and was auto approved.
ChuckMango is offline  
Old Jun 22, 2014, 6:51 pm
  #6997  
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Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
Originally Posted by KennyBSAT
Bummer. A couple things we'll need to watch for to try to figure out:

Inquiries over what period of time? 6 months or something else?
Any chance the moving credit request/acceptance triggered it?

Just thinking out loud here. In the past if it was declined due to inquiries the answer was generally no right out of the gate.
Originally Posted by longleaf
Great. This was just starting to get fun. Hopefully this experience was just a one off
Originally Posted by ninim2200
That sucks, try and call again may be you can talk to someone else that can give you a better result
yah who knows...
seems the bloke was ready to pull the trigger but his own system would not allow it.

It once again proves my theory that ALL updates stink when they first come out! True with iphones, true with software, true with much of everything. I mean look at when airlines have "enhancements" even!

wife did have a boat load of credit apps and to be honest that would have flagged her on any app, but with these citi AA cards, it seemed til now anything was possible. Much as it was when I had my TYP and could pretty much do anything with that card. Citi may have finally had to shape up. After all, aint the fed all over them on somethin anyway?
Marathon Man is offline  
Old Jun 22, 2014, 7:33 pm
  #6998  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Marathon Man
yah who knows...
seems the bloke was ready to pull the trigger but his own system would not allow it.

It once again proves my theory that ALL updates stink when they first come out! True with iphones, true with software, true with much of everything. I mean look at when airlines have "enhancements" even!

wife did have a boat load of credit apps and to be honest that would have flagged her on any app, but with these citi AA cards, it seemed til now anything was possible. Much as it was when I had my TYP and could pretty much do anything with that card. Citi may have finally had to shape up. After all, aint the fed all over them on somethin anyway?
We nearly had a heart attack on my wife's recent app for #4. She was requested to call in, and things were going fine. Approved for $5k, which is a little low when you want to finish the min spnd in the first 2 weeks. Based on reports I'd read here, I thought it was fine to move CL from another EXEC card. So she asked to move CL from EXEC #2, which she intended to cancel the day after #4 was approved. CSR said "oh, I didn't see you had that card", and had to go off and ask for manager's approval all over again. On hold for 10 anxious minutes.

We were going "oh, shoot" (You know what I mean} did we just sabotage an easy approval? Good news was she still got approved, and the CL did get moved. But we won't do that again. I don't have ironclad data points, but I can just "feel" Citi closing down somewhat on all of this. It's not over, but they aren't giving them out like candy anymore.
Brugge is offline  
Old Jun 22, 2014, 7:47 pm
  #6999  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ChuckMango
I did... apparently it did go through and was auto approved.
Whoo Hoo !
Brugge is offline  
Old Jun 22, 2014, 10:03 pm
  #7000  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Originally Posted by Marathon Man
yah who knows...
seems the bloke was ready to pull the trigger but his own system would not allow it.

It once again proves my theory that ALL updates stink when they first come out! True with iphones, true with software, true with much of everything. I mean look at when airlines have "enhancements" even!

wife did have a boat load of credit apps and to be honest that would have flagged her on any app, but with these citi AA cards, it seemed til now anything was possible. Much as it was when I had my TYP and could pretty much do anything with that card. Citi may have finally had to shape up. After all, aint the fed all over them on somethin anyway?
so how many apps/inquiries over what time period?
frudd38 is offline  
Old Jun 23, 2014, 3:49 am
  #7001  
 
Join Date: Dec 2003
Location: NYC
Posts: 6,433
Originally Posted by Marathon Man
Citi may have finally had to shape up. After all, aint the fed all over them on somethin anyway?
The government runs tests to see how banks would perform under adverse conditions. Citi did not do well in it most recent test. Google fed stress test for more info.
richarddd is online now  
Old Jun 23, 2014, 6:14 am
  #7002  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
Originally Posted by frudd38
so how many apps/inquiries over what time period?
"too many"
Marathon Man is offline  
Old Jun 23, 2014, 9:13 am
  #7003  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Marathon Man
"too many"
Come on, right now one of the most pertinent data points for this thread is how many is "too many". Only people turned down for too many can provide those data points. I posted mine when I was denied last month.

I'm also wondering, since they said things have "changed" recently, did they give any indication if they were still just looking at the HPs for the last six months, or are they looking at a longer time period now?
Brugge is offline  
Old Jun 23, 2014, 9:14 am
  #7004  
 
Join Date: Jun 2012
Location: PNW
Programs: Hilton Diamond, IHG Plat, WN CP
Posts: 130
Fourths: one new exec, one denial

Fourths: one new exec, one denial

I just did round #4 for Citi Execs (myself and the lady).
First one is still open for each of us, but the next two are now closed (miles post, closed before AF+37).

Called recon, and the lady was approved - Quick call, confirm identity, put on hold, talk about the weather for a minute, approved

I was denied - another quick call, lady told me I would get a letter in 10 days explaining the denial, I offered to move credit lines around and she still said no.

This may be finally dying.....
Sunburn644 is offline  
Old Jun 23, 2014, 10:10 am
  #7005  
 
Join Date: Aug 2010
Location: New York
Programs: SPG Platinum, Hyatt Diamond, Hilton Diamond, Intercontinental Platinum, AA Gold
Posts: 229
Originally Posted by Sunburn644
Fourths: one new exec, one denial

I just did round #4 for Citi Execs (myself and the lady).
First one is still open for each of us, but the next two are now closed (miles post, closed before AF+37).

Called recon, and the lady was approved - Quick call, confirm identity, put on hold, talk about the weather for a minute, approved

I was denied - another quick call, lady told me I would get a letter in 10 days explaining the denial, I offered to move credit lines around and she still said no.

This may be finally dying.....
but if the lady was approved, and cards 2 and 3 were also closed for her, then it's arguably still alive.
cybaslacka is offline  


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