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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 29, 2014, 8:40 pm
  #661  
 
Join Date: May 2013
Posts: 19
Thumbs up Data Point

Applied yesterday night, got the message to call. Called immediately only to know that it will take 7-10 days for decision due to high volume.

This morning, checked the application status online and decided to use the chat option, was told that it will take 24-48hrs to make decision.

Checked this afternoon, and the status showed as approved.

Does any one know how are the cards being mailed? Is it via USPS or any quicker method?
vsaddepalli is offline  
Old Jan 29, 2014, 8:44 pm
  #662  
 
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 2,074
Originally Posted by joykid
I am in deep stress now.....if you have time, please help me with your advice.
So this is what happened: I applied for Citi AA Card which has latest promo of 100k signup bonus and $200 statement credit after spending $10k within 3 months. Applied online, got a pending decision, called the 1800 number, was told by the first rep that they cannot give me decision and they said they will mail me the decision. Then called the other number, the 1866 one and got another nice rep who approved me and told me I have been approved for $11000 credit limit and would get my card within 10 days....then I also asked her about the signup bonus and statement credit, she checked and confirmed it.....then when I was thanking her at the end, suddenly she told me to hold on, she said something happen and told me that she would like me to be put on hold while she check on something....I asked what happened but she said she doesn't know, she said something and she want to check it, so she put me on the hold music before I answered.....I was so worried and scared, thinking that she maybe caught something and would like to cancel my application or disappove it......oh my.....5 mins on hold and since I was scared I hung up, I thought since she said by herself that I was approved for the card and confirmed everything then it must be approved then....if she called back again I will just tell her the line was disconnected or my wife called me for dinner.
Waited and waited but she never call me back.
But I am still worry and scare now....
My question is: In general, does the rep can disapprove my application after she approved it?

I am afraid I will get a rejection letter or something in the mail ......hopefully it's the card...not that letter.....

Thanks in advance!
Once approved you are good but she may have said you were approved before she actually approved it in the system. Use your application ID to check status on Citi's website. I was approved after a call and my status shows as approved. Worst case, even if you get a denial letter you can always call in for them to reconsider. Or you can go ahead and call, say you were told you were approved but you were disconnected before hearing details.
dukerau is offline  
Old Jan 29, 2014, 8:45 pm
  #663  
cnn
 
Join Date: Jan 2009
Posts: 125
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.3; en-us; Dell Streak Build/GRI40) AppleWebKit/537.16 (KHTML, like Gecko) Version/4.0 Mobile Safari/537.16)

Originally Posted by iwazl71
Originally Posted by Abubacus
I had 15.
I had 37 inquiries in the last two years, 12 in the last 6 months and still got approved.
You meant 37/12 from just 1 CRA, like EX?
cnn is offline  
Old Jan 29, 2014, 8:45 pm
  #664  
 
Join Date: Feb 2011
Posts: 769
Originally Posted by SingaporeDon
If you get "Application Received" page instead of instant approval, call 1-866-606-2787 to receive an immediate decision.

Calling 1 800 695 5171 got me the standard "wait one week" response, but calling 1 866 606 2787 got me an agent who asked a couple of questions and then approved the card within a minute or so.
Thanks! Worked for me after 4-6 calls
leftpinky is offline  
Old Jan 29, 2014, 8:49 pm
  #665  
 
Join Date: Aug 2013
Posts: 55
They're giving this card to almost everyone who applies.

I have a 710 FICO due to my recent large AOR less than 60 days ago and AAoA of less than 12 months.

Called 866-606-2787 and got approved!

Last edited by dawgsontop; Jan 30, 2014 at 2:31 pm Reason: Correction
dawgsontop is offline  
Old Jan 29, 2014, 8:53 pm
  #666  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
Originally Posted by leftpinky
Thanks! Worked for me after 4-6 calls
Thanks!! Worked for me as well after 3-4 calls. They just verified my phone number and asked me how much credit I need. Finally approved me for my highest limit.
animesh42001 is offline  
Old Jan 29, 2014, 8:55 pm
  #667  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,649
Originally Posted by animesh42001
Originally Posted by leftpinky
Thanks! Worked for me after 4-6 calls
Thanks!! Worked for me as well after 3-4 calls. They just verified my phone number and asked me how much credit I need. Finally approved me for my highest limit.
Why do yboth of you need to make multiple calls
geclub1 is offline  
Old Jan 29, 2014, 8:55 pm
  #668  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by joykid
I am in deep stress now.....if you have time, please help me with your advice.
So this is what happened: I applied for Citi AA Card which has latest promo of 100k signup bonus and $200 statement credit after spending $10k within 3 months. Applied online, got a pending decision, called the 1800 number, was told by the first rep that they cannot give me decision and they said they will mail me the decision. Then called the other number, the 1866 one and got another nice rep who approved me and told me I have been approved for $11000 credit limit and would get my card within 10 days....then I also asked her about the signup bonus and statement credit, she checked and confirmed it.....then when I was thanking her at the end, suddenly she told me to hold on, she said something happen and told me that she would like me to be put on hold while she check on something....I asked what happened but she said she doesn't know, she said something and she want to check it, so she put me on the hold music before I answered.....I was so worried and scared, thinking that she maybe caught something and would like to cancel my application or disappove it......oh my.....5 mins on hold and since I was scared I hung up, I thought since she said by herself that I was approved for the card and confirmed everything then it must be approved then....if she called back again I will just tell her the line was disconnected or my wife called me for dinner.
Waited and waited but she never call me back.
But I am still worry and scare now....
My question is: In general, does the rep can disapprove my application after she approved it?

I am afraid I will get a rejection letter or something in the mail ......hopefully it's the card...not that letter.....

Thanks in advance!
Advice? You are taking this game waaaaay too seriously. What do you expect us to do? Citibank isn't going to send a drone strike on your house. She probably ate a bad burrito at lunch and had to put you on hold.

If you don't get it, there's always next time. Look up First World Problems, and pour yourself a relaxing drink.
teammjs is offline  
Old Jan 29, 2014, 9:00 pm
  #669  
 
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,164
Originally Posted by dawgsontop
They're giving this card to everyone who applies.
Not quite
saltytheseagull is online now  
Old Jan 29, 2014, 9:13 pm
  #670  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by dawgsontop
They're giving this card to everyone who applies.
That is a false statement for sure...I can almost guarantee someone who applies with a 640 would get denied. I would guess that you are at bottom of range accepted
skibum7732 is offline  
Old Jan 29, 2014, 9:22 pm
  #671  
 
Join Date: Aug 2011
Location: DFW
Programs: AA PLT, HH Gold, SPG/Marriott Gold
Posts: 1,091
Originally Posted by teammjs
Advice? You are taking this game waaaaay too seriously. What do you expect us to do? Citibank isn't going to send a drone strike on your house. She probably ate a bad burrito at lunch and had to put you on hold.

If you don't get it, there's always next time. Look up First World Problems, and pour yourself a relaxing drink.
Awesome.
longhorn11 is offline  
Old Jan 29, 2014, 9:31 pm
  #672  
 
Join Date: Jan 2014
Posts: 113
I've called 6-7 times and still get the "wait 7-10 days" from the reps.
chasewalker is offline  
Old Jan 29, 2014, 9:34 pm
  #673  
 
Join Date: Nov 2013
Location: LAX
Programs: AA, AS, DL, VX, HH, Marriott, SPG
Posts: 20
Originally Posted by vsaddepalli

Does any one know how are the cards being mailed? Is it via USPS or any quicker method?
Mine arrived in 48 hours from approval, FedEx standard overnight.
B335is is offline  
Old Jan 29, 2014, 9:37 pm
  #674  
 
Join Date: Feb 2011
Posts: 769
Originally Posted by animesh42001
Thanks!! Worked for me as well after 3-4 calls. They just verified my phone number and asked me how much credit I need. Finally approved me for my highest limit.
Worked for brother in law too.
leftpinky is offline  
Old Jan 29, 2014, 9:37 pm
  #675  
 
Join Date: Dec 2010
Posts: 1,860
Originally Posted by ChurchofTee
FINALLY! Called back in to 866.606.2787 and someone finished the app and got me approved. Persistence pays off.
They just accepted me as well. 16k or 17k credit limit I forgot. I have about a 765 credit karma score. Applied about 3 hours ago. Took 3 phone calls.

Used the seattle promotion code.

They said my 3 months to spend 10k starts TOMORROW, as in not when my card arrives.

I imagine everyone is just going to go buy amex bluebird or whatever it is, and netbeans vanilla cards to hit their 10k.
factory81 is offline  

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