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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 29, 2014, 7:02 pm
  #646  
 
Join Date: Nov 2011
Posts: 301
Was told the application will take 7-10 biz day to be processed, envy you guys who got approved quickly.
tonyflyer is offline  
Old Jan 29, 2014, 7:05 pm
  #647  
 
Join Date: Jun 2004
Location: BOS
Programs: AA Plat
Posts: 303
Applied yesterday with pending message. Figured I need to move some credit line since it happened with my last round of application with Citi. Called and was told the system was down. Today I got a voice message asking to call back at 1-800 number. The line get through right away with an agent, but was told that I need to wait at least 24 hours from the initial call before they can speak with me about my application (??????????). The voice message definitely didn't say that. Will try again tomorrow...
shihyin is offline  
Old Jan 29, 2014, 7:13 pm
  #648  
 
Join Date: Feb 2010
Programs: Aeroplan
Posts: 10
Approved

Applied last night, got app received notice.
Called this morning, no issues approved. Confirmed $200 statement is for any charges not just AA charges.

Just recently closed two AA cards (from a year ago doing two cards two browser trick)
Still have one AA card from the glitch that allowed to churn AA.
Had two recent inquiries in Dec for Arrival and Alaska card.

Sometimes this game is too easy.
nirobert is offline  
Old Jan 29, 2014, 7:15 pm
  #649  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by rgAAFT
Applied Friday night. Asked to call.. Approved and card should arrive today via Next day UPS confirmed 75k bonus
I have amex plat fee due shortly , which I plan to keep ... Now if only I could get out of paying citi for this card!!!??

PS I have lost track of how many cards I have applied for recently , so this was an easy approval indeed


Btw
For those who are wondering
I was able to get my bonus offer successfully increased to 95k with no additional spend on top of the $7,500 in spend required by default

Talkd to at least 5 CSRs yesterday trying to get this done with no luck. However, tried again today and was successfully done on first attempt! Yesterday, brutally honest CSR told me that Citi does not allow much room for negotiating bonus offers outside of what the computer says we are eligible for

This may be a YMMV situation but FWIW today's CSR said that yesterday there was a lot of confusion when it came to being able to offer the added bonus without the specific offer add in hand

Her exact words today were "while I can't increase your bonus by the full 25k because you don't have exact offer in hand, I can go ahead and give you an additional 20k for the same $7,500 in spend for a total bonus of 95k"

It maybe worth a shot to call again today!!
Hope this helps anyone
rgAAFT is offline  
Old Jan 29, 2014, 7:19 pm
  #650  
 
Join Date: Dec 2010
Posts: 1,860
Originally Posted by tonyflyer
Was told the application will take 7-10 biz day to be processed, envy you guys who got approved quickly.
They told me to check the site with the application ID to see if I get approved. But they also said it could be 7-10 business days too
factory81 is offline  
Old Jan 29, 2014, 8:01 pm
  #651  
 
Join Date: Jul 2009
Location: World
Posts: 1,655
Has anyone else that was prompted to fax in their match request received a response yet? If so was it by phone or email?

I'm still waiting to hear back on mine...
mster is offline  
Old Jan 29, 2014, 8:03 pm
  #652  
 
Join Date: Nov 2011
Location: LAX
Posts: 36
Seems like if you're going to get the card calling will get you approved. 7-10 days probably means denial. I've had experience. YMMV
mrflyhigher is offline  
Old Jan 29, 2014, 8:10 pm
  #653  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
Originally Posted by mrflyhigher
Seems like if you're going to get the card calling will get you approved. 7-10 days probably means denial. I've had experience. YMMV
I applied and I got a message to call. When I called first I was told that it may take 7-10 days to decide due to high volume. In my 2nd call, they told me that application will be processed in 24-48 hrs. Keeping my fingers crossed..
animesh42001 is offline  
Old Jan 29, 2014, 8:12 pm
  #654  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Just called Re: matching 100k offer (got the 75k offer on the 22nd).

They said yes! Put a note on the account. Even gave me the actual date I need to hit the required spend on.

Gotta spend 10k though (I wasn't one of those who didn't have an increased spend req.)

All in all, happy.
pricesquire is offline  
Old Jan 29, 2014, 8:14 pm
  #655  
 
Join Date: Sep 2004
Location: AA Fortress, no MRs for me!
Programs: AA Exec Plat (LT Gold), SPG Platinum, Hyatt Globalist, National Executive Elite
Posts: 309
Originally Posted by mrflyhigher
Seems like if you're going to get the card calling will get you approved. 7-10 days probably means denial. I've had experience. YMMV
I hope that is not the case for me. I am in the same holding pattern.
ChurchofTee is offline  
Old Jan 29, 2014, 8:25 pm
  #656  
 
Join Date: Oct 2012
Posts: 1
I am on the same boat. Did you also get the $200 statement credit offer matched?

Originally Posted by pricesquire
Just called Re: matching 100k offer (got the 75k offer on the 22nd).

They said yes! Put a note on the account. Even gave me the actual date I need to hit the required spend on.

Gotta spend 10k though (I wasn't one of those who didn't have an increased spend req.)

All in all, happy.
pkushb is offline  
Old Jan 29, 2014, 8:27 pm
  #657  
 
Join Date: Sep 2004
Location: AA Fortress, no MRs for me!
Programs: AA Exec Plat (LT Gold), SPG Platinum, Hyatt Globalist, National Executive Elite
Posts: 309
Originally Posted by ChurchofTee
I hope that is not the case for me. I am in the same holding pattern.
FINALLY! Called back in to 866.606.2787 and someone finished the app and got me approved. Persistence pays off.
ChurchofTee is offline  
Old Jan 29, 2014, 8:34 pm
  #658  
 
Join Date: Dec 2011
Location: East or West
Posts: 406
Got app pending on the 100K offer. If you get the 7-10 days spiel due to high call volumes, call back later like at an off hour. I called 8 PM EST, got a rep without a wait, and was approved after shifting credit lines.
MahiMahi524 is offline  
Old Jan 29, 2014, 8:36 pm
  #659  
 
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,168
Denied. They claimed that I have too many credit obligations. I guess I need to close some accounts. I asked them to transfer the credit line from an existing card and they said that they couldn't. This doesn't make any sense to me because there is no new credit obligation. A supervisor is supposed to call me back. Not happy.
saltytheseagull is offline  
Old Jan 29, 2014, 8:37 pm
  #660  
 
Join Date: Jan 2014
Posts: 202
Help!!

I am in deep stress now.....if you have time, please help me with your advice.
So this is what happened: I applied for Citi AA Card which has latest promo of 100k signup bonus and $200 statement credit after spending $10k within 3 months. Applied online, got a pending decision, called the 1800 number, was told by the first rep that they cannot give me decision and they said they will mail me the decision. Then called the other number, the 1866 one and got another nice rep who approved me and told me I have been approved for $11000 credit limit and would get my card within 10 days....then I also asked her about the signup bonus and statement credit, she checked and confirmed it.....then when I was thanking her at the end, suddenly she told me to hold on, she said something happen and told me that she would like me to be put on hold while she check on something....I asked what happened but she said she doesn't know, she said something and she want to check it, so she put me on the hold music before I answered.....I was so worried and scared, thinking that she maybe caught something and would like to cancel my application or disappove it......oh my.....5 mins on hold and since I was scared I hung up, I thought since she said by herself that I was approved for the card and confirmed everything then it must be approved then....if she called back again I will just tell her the line was disconnected or my wife called me for dinner.
Waited and waited but she never call me back.
But I am still worry and scare now....
My question is: In general, does the rep can disapprove my application after she approved it?

I am afraid I will get a rejection letter or something in the mail ......hopefully it's the card...not that letter.....

Thanks in advance!
joykid is offline  

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