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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 29, 2014, 4:34 pm
  #631  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Originally Posted by Fuerza
Mmmm... I just took an inquiry on EX a few weeks ago for my Amex BC. Anyone know if Citi is inquiry sensitive?
I just had 2 EX inquires (1/20) from Chase x2, applied for this 100K miles offer with no airport or referral code (left blank) yesterday. Got the screen with please call. Waited to call until today, was approved for the card.

Other info. This is my first Citi card. Excellent credit, AAoA over 10 years, no other inquires, very low utilization, no late payments, homeowner. Currently have 12 open cards, but newest one before I started reading here was 2011.

OTOH I just got denied the USAir card Will call recon once the letter comes. I applied for it the same day.
Haleyb is offline  
Old Jan 29, 2014, 4:35 pm
  #632  
 
Join Date: Jun 2013
Location: IAH
Posts: 98
Originally Posted by oneworld82
Is the fact that they asked me to verify my address/info a good or a bad sign?
No I guess. Did the same thing to me, I thought it was because I just moved to new place 3 months ago. I sent a utility bill to [email protected] with app# in subject line and called back after 24 hours to get approval.
pbnair is offline  
Old Jan 29, 2014, 4:52 pm
  #633  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
I applied now and got "pending further review" and asked me to call to provide additional information. I called 3 different numbers and all of them told that they are experiencing high volumes so they will be able to give me decision only in next 24-48 hours. Is this good sign?
Funnily, I was connected to same representative twice in 10 mins..
animesh42001 is offline  
Old Jan 29, 2014, 5:08 pm
  #634  
 
Join Date: Aug 2012
Posts: 5
Credit line flexible

Originally Posted by guear
What is the minimum credit line they would approve for this card? I only got 4600 credit line early Dec for opening citi AA plat personal mc (my first card with citi)and I have opened like 5 cc in the last 2 months which are spread out every other week. I am worried they won't approve me since they can't give me high enough credit line.
I got this card for my husband today - applied yesterday, but we had to call in. They offered $16.5 credit line, but I asked him to take that down to $5k. the CSR was very flexible. This is husband's only citi card, and I don't do much cc churning on his behalf. YMMV.

I will add that they said nothing about call volumes, we didn't have to hold at all. The # called was 800-695-5171

Last edited by Immico; Jan 29, 2014 at 5:09 pm Reason: added info
Immico is offline  
Old Jan 29, 2014, 5:08 pm
  #635  
 
Join Date: Nov 2013
Location: LAX
Programs: AA, AS, DL, VX, HH, Marriott, SPG
Posts: 20
Originally Posted by Fuerza
Mmmm... I just took an inquiry on EX a few weeks ago for my Amex BC. Anyone know if Citi is inquiry sensitive?
I'm north of 20 total inq on EX. 8 in the last 6 months, figured it would be a no-go, but they still approved me. They're obviously willing to give this card to anybody with a pulse.
B335is is offline  
Old Jan 29, 2014, 5:11 pm
  #636  
 
Join Date: Oct 2013
Location: Orlando, FL
Programs: IHG Plat Amb, Accor Plat, HH Gold, Hyatt Plat, AA Plat
Posts: 43
Originally Posted by paj1
Hello all, I have a couple quick questions on this offer. Thinking about this card, it would be my first time getting a card that has an annual fee not waived for the first year and also my first time getting one that has a statement credit feature.

So I am curious, does the $450 dollar annual fee and do the $200 in purchases which you receive a statement credit for count towards your $10,000 spending requirement (important to know)?

Similarly, do you get the regular 1X points for them (not as important, but I still am curious)?

If anybody knows, I am grateful for the answers...thanks!
The 200 in spending counts, but the 450 AF does not.

You get the 1x points on 200 but again not the 450 AF.
b3cobb is offline  
Old Jan 29, 2014, 5:21 pm
  #637  
 
Join Date: Jun 2008
Location: SFO
Programs: UA Lifetime 1K, AA EXP, VS Silver, HY Diamond, HI Gold, SPG Gold
Posts: 339
I wonder if putting in a referral code decreases the likelihood of having to call in and speak with a CSR? Obviously, there are many factors at play, not the least of which is the info submitted on the application, relationship with Citi, creditworthiness, etc.
jetsetr is offline  
Old Jan 29, 2014, 5:42 pm
  #638  
 
Join Date: Mar 2013
Posts: 11
After yesterday's application I got two inquiries alerts:
one CITIBANK NA on EX and one CBNA on TU, which is apparently Citibank also. I only applied for the Citi Exec card, no other recent applications.

My wife got three alerts of hard pulls by CITIBANK NA on EX. I'll see if it really shows up as one inquiry on her report later but I am concerned about two pulls on my account.

Is it common for Citi to give two hard pulls for an application?
vlru is offline  
Old Jan 29, 2014, 5:51 pm
  #639  
 
Join Date: Jan 2009
Location: LAX
Posts: 670
Originally Posted by vlru
After yesterday's application I got two inquiries alerts:
one CITIBANK NA on EX and one CBNA on TU, which is apparently Citibank also. I only applied for the Citi Exec card, no other recent applications.

My wife got three alerts of hard pulls by CITIBANK NA on EX. I'll see if it really shows up as one inquiry on her report later but I am concerned about two pulls on my account.

Is it common for Citi to give two hard pulls for an application?
Yes, Citi has been pulling from two different bureaus for one applicant for some time now (not for everyone, but there are many reports of this, iirc). I haven't heard of multiple pulls on the same bureau.
sk8uno is offline  
Old Jan 29, 2014, 5:53 pm
  #640  
 
Join Date: Jan 2011
Location: Lafayette, LA
Programs: AA EXP 2MM, BA GGL, UA Gold MM, DL GM MM, Hyatt Glob, HH Diam, Marriott Ti/LT Plat, IHG Plat Amb
Posts: 283
Originally Posted by KennyBSAT
Assimilated Cajun - You are fine, you will get the miles (whether you confirm or not) as long as you meet the spending. if you can get past security you can use the lounge - no boarding pass or flight of any kind required. 'Seem to recall'? Feel free to look at the relevant threads in the MS forums. Hint: any and all drugstore purchases are just fine.
Originally Posted by ncSam
IME, Citi purchases at pharmacies and supermarkets have always been charged as purchases.
Thanks so much for this helpful and encouraging advice.
Assimilated Cajun is offline  
Old Jan 29, 2014, 6:22 pm
  #641  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by Haleyb
I just had 2 EX inquires (1/20) from Chase x2, applied for this 100K miles offer with no airport or referral code (left blank) yesterday. Got the screen with please call. Waited to call until today, was approved for the card.

Other info. This is my first Citi card. Excellent credit, AAoA over 10 years, no other inquires, very low utilization, no late payments, homeowner. Currently have 12 open cards, but newest one before I started reading here was 2011.

OTOH I just got denied the USAir card Will call recon once the letter comes. I applied for it the same day.
Wouldn't fret. I'm having a terrible time (i.e. no approvals) getting my second USAir card.

Rather have this card anyway
pricesquire is offline  
Old Jan 29, 2014, 6:23 pm
  #642  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Got approved for 75k offer on the 22nd. Yesterday, when I got the card, I called the # on the back for a 100k match. They told me to fax in a copy of the offer with my account number and a brief request.

For those of you who did the fax thing, how long did it take for Citi to call you back?
pricesquire is offline  
Old Jan 29, 2014, 6:25 pm
  #643  
 
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,943
If you get "Application Received" page instead of instant approval, call 1-866-606-2787 to receive an immediate decision.

Calling 1 800 695 5171 got me the standard "wait one week" response, but calling 1 866 606 2787 got me an agent who asked a couple of questions and then approved the card within a minute or so.
SingaporeDon is offline  
Old Jan 29, 2014, 6:29 pm
  #644  
 
Join Date: Oct 2013
Location: Orlando, FL
Programs: IHG Plat Amb, Accor Plat, HH Gold, Hyatt Plat, AA Plat
Posts: 43
Originally Posted by pricesquire
Got approved for 75k offer on the 22nd. Yesterday, when I got the card, I called the # on the back for a 100k match. They told me to fax in a copy of the offer with my account number and a brief request.

For those of you who did the fax thing, how long did it take for Citi to call you back?
They called me back after about 2 hours. But it was also before the mad application rush so give it a little more time.
b3cobb is offline  
Old Jan 29, 2014, 6:49 pm
  #645  
 
Join Date: Feb 2008
Location: MSP
Programs: DL-Polished Aluminum, Air Mobility Command-Chartreuse
Posts: 395
If 603-xxx-xxxx calls you...

Pick up the phone. Citi in SD called to confirm my SO's application and offered to open with either 1x,xxx line or this plus moving some from other Citi Cards.

I, OTOH, have been getting the brush off with calls to -5171, -2787, -2484, and 2961. Consistent message is, "department that handles these apps is experiencing high call volume, wait a week." My last Citi app was mid-December, that may be my Achilles heel.

Still happy with batting .500 as a household.
msp2anywhere is offline  

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