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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jun 5, 2014, 12:27 pm
  #6331  
 
Join Date: Aug 2010
Location: New York
Programs: SPG Platinum, Hyatt Diamond, Hilton Diamond, Intercontinental Platinum, AA Gold
Posts: 229
Originally Posted by Brugge
2 different topics. They "may not" be willing to increase the CL on the old card for six months. That doesn't mean they won't release that CL for a new app for 6 months. People with more experience with this than I have insist that they will free up that reduced CL for a new app much sooner than that. Yet because it's Citi, after all, I always have to end with: YMMV.
I can tell you first hand it freed up within 1 month for mine. After I met the 10k on card #1, I SM'd Citi to lower from 20k to 10k. Waited a few weeks (had a refi going on so couldn't do it sooner) and instant approval on #2 with CL of 22k. Today, I SM'd Citi to lower the CL from 22k to 10k for card 2 and to lower the CL from 10k to 5k for card #1, to increase my chances of instant approval for card 3 in a few weeks.
cybaslacka is offline  
Old Jun 5, 2014, 1:52 pm
  #6332  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by andhoova
I just did this for my oldest card with had a CL of over 20K. When I asked for it to be lowered to 5k the message i received back was, "We must inform you that if we complete this process, your account may not be eligible for a higher credit line for six months." I hope this additional money will be available in 2 months.
My wife had a credit limit of 13.7K on the 3rd and we went ahead and cancelled the first one a week before she applied for the 4th and her 4th got 19K, you dont need 4 cards, so you can really cancel few unless you are using them. check your situation and decide.
ninim2200 is offline  
Old Jun 5, 2014, 2:32 pm
  #6333  
 
Join Date: Apr 2014
Location: UES/MWC
Programs: Braniff, TWA, Eastern, Midwest, AA Exec, Club Carlson Gold
Posts: 270
Originally Posted by skibum7732
I agree that life is short, but once you have as many cards as we have sometimes you have to call. I prefer to just be proactive and make the call for approval immediately...takes <5 minutes
That's what I did earlier today. A call, five minutes later, the card is on its way, with a seemingly hefty CL of $19k. It'll be interesting to see which CA was pulled - over the last two years almost all of my pulls have been TU, since I'm in what passes as the northeast (at least to the CAs).
Electroman is offline  
Old Jun 5, 2014, 3:39 pm
  #6334  
 
Join Date: Jul 2013
Posts: 21
1/28/2014 approved 1st executive 100k
4/2/2014 approved 2nd executive 100k
4/28/2014 approved 3rd executive 100k
6/6/2014 apply for the 4th executive 100k
7/2/2014 apply for the 5th ???

am i calculating right?
hondaaccordtravel is offline  
Old Jun 5, 2014, 4:09 pm
  #6335  
 
Join Date: Sep 2012
Location: ORD
Posts: 269
Originally Posted by andhoova
When I was getting Exec card #4 approved otp, I asked the rep about moving credit so that I could get a larger credit line than 5k and they told me it was not possible at this time. Not sure why?
I applied for #4 today and was able to move all but 5k of credit from #3 so it must be YMMV.
sound48 is offline  
Old Jun 5, 2014, 5:18 pm
  #6336  
 
Join Date: Mar 2013
Posts: 20
Originally Posted by sound48
I applied for #4 today and was able to move all but 5k of credit from #3 so it must be YMMV.
So now that i have lowered 2 cards to 5k (both previously had over 20k) if i cancel them will the 30K that i freed up today be unavailable for as long as when you typically cancel a card or will it be available sooner since it was not attached to a card at the time that I canceled?
andhoova is offline  
Old Jun 5, 2014, 6:20 pm
  #6337  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
should be available sooner, since its already "freed" but ymmv.

dont worry about it too much, as long as your HPs are under control, Citi will automatically give you atleast $5k new CL on any future Exec card approval.
FTR 787 is offline  
Old Jun 5, 2014, 6:36 pm
  #6338  
 
Join Date: Mar 2014
Posts: 12
Just picked up my first card. Question for you all, One of my first purchases is going to be very large since I've been saving up to use this card for it. Do you guys just call the standard customer service guys to put a notification for a large purchase or has anyone called the fraud dept directly to give them a heads up? I sometimes feel like having the standard CS reps put a note on the account doesn't really do anything and that the fraud guys are the ones that need to note it in their system
pfl5001 is offline  
Old Jun 5, 2014, 7:01 pm
  #6339  
 
Join Date: Sep 2012
Location: ORD
Posts: 269
Originally Posted by pfl5001
Just picked up my first card. Question for you all, One of my first purchases is going to be very large since I've been saving up to use this card for it. Do you guys just call the standard customer service guys to put a notification for a large purchase or has anyone called the fraud dept directly to give them a heads up? I sometimes feel like having the standard CS reps put a note on the account doesn't really do anything and that the fraud guys are the ones that need to note it in their system
I've just called the standard number, but they'll transfer you and want to verify things since it's your first purchase and its a new card. If you have a bunch of large charges soon, you may want to tell them rather then go through the hassle of calling every time.
sound48 is offline  
Old Jun 5, 2014, 7:14 pm
  #6340  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by cybaslacka
I can tell you first hand it freed up within 1 month for mine. After I met the 10k on card #1, I SM'd Citi to lower from 20k to 10k. Waited a few weeks (had a refi going on so couldn't do it sooner) and instant approval on #2 with CL of 22k. Today, I SM'd Citi to lower the CL from 22k to 10k for card 2 and to lower the CL from 10k to 5k for card #1, to increase my chances of instant approval for card 3 in a few weeks.
Nice to know I'm not the only person following that same pattern.
LWT3 is offline  
Old Jun 5, 2014, 7:15 pm
  #6341  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
Well, I may be in for our family's #s 11 & 12 after all! Kate was good to me today: I was able to add $5500 to our BBs today. In about a week I should know if I'm confident enough with Kate holding out to go for a couple more. I just need to polish off the 2 X 5K spends on our 2 new BRG cards--and get them loaded onto our Birds! It's crazy: Now the spend isn't the hard part, since the WM software update last week, it's the loading!
Preacher7 is offline  
Old Jun 5, 2014, 7:20 pm
  #6342  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by andhoova
So now that i have lowered 2 cards to 5k (both previously had over 20k) if i cancel them will the 30K that i freed up today be unavailable for as long as when you typically cancel a card or will it be available sooner since it was not attached to a card at the time that I canceled?
Sooner. The only question is how much sooner. Seems like a safe bet that you won't have to wait more than 30 days to get it back. Maybe 2-3 weeks is all it takes. The only thing I know for sure is that it isn't immediate. I reduced my CL, then cancelled, then applied for a card about a week later, and I was only approved for $5K (after giving up $22.5K). Following the same pattern about a month apart resulted in an approval for a $22.5K limit.
LWT3 is offline  
Old Jun 5, 2014, 8:05 pm
  #6343  
 
Join Date: Apr 2013
Posts: 65
My wife was only approved for $5000 on her 4th card. We have a $10000+ charge that we can make with a credit card. Is it possible to call citi and get an exception to surpass the $5000 limit if we pay it off immediately? Hoping to be able to cancel before the annual fee but we can't make the purchase until 4 days before the 1st statement closes.
voisinator is offline  
Old Jun 5, 2014, 8:11 pm
  #6344  
 
Join Date: Apr 2012
Location: LA
Programs: AAdvantage, CK, 4 MM; Marriott Lifetime PLT
Posts: 308
Citicard conversion

Need FT Members advice.

Not sure if this has been addressed already but I cannot read through this entire thread.

I am interested in the Ex. AA card. However, I just want to convert my current AAdvantage World Elite MC to the Ex. AA card. My policy is only to apply for credit when it is needed. My median credit score is 804 and I do not want it to decrease due to applying for a new credit card. Furthermore, my current AAdvantage citicard is 20 years old (freshman in college) with a credit line of $54K and interest rate of 7.99%.

I am already an Admirals Club Member for more than a decade. Also, CK and AAirpass (I automatically get Admirals Club membership with my AAirpass). The feature I like the most about this card is 2x miles with no cap and the bonus miles.

Therefore, can I just convert my current AAdvantage WE MC (annual fee $85) to the Ex. AA card?

Thanks in advance.
LAXJFKesq is offline  
Old Jun 5, 2014, 8:29 pm
  #6345  
 
Join Date: Sep 2005
Location: CVG
Programs: AAdvantage, Delta Skymiles, CapOne Venture, Citi ThankYou
Posts: 486
Originally Posted by LAXJFKesq
Need FT Members advice.

Not sure if this has been addressed already but I cannot read through this entire thread.

I am interested in the Ex. AA card. However, I just want to convert my current AAdvantage World Elite MC to the Ex. AA card. My policy is only to apply for credit when it is needed. My median credit score is 804 and I do not want it to decrease due to applying for a new credit card. Furthermore, my current AAdvantage citicard is 20 years old (freshman in college) with a credit line of $54K and interest rate of 7.99%.

I am already an Admirals Club Member for more than a decade. Also, CK and AAirpass (I automatically get Admirals Club membership with my AAirpass). The feature I like the most about this card is 2x miles with no cap and the bonus miles.

Therefore, can I just convert my current AAdvantage WE MC (annual fee $85) to the Ex. AA card?

Thanks in advance.
If you convert you will not receive the new account bonus of 100k. You'll also receive the base terms of the new card product and lose your current rate.

I'd do a separate application and keep the Platinum for the 10% back on redemptions. I did.
CVG_Kid is offline  


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