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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 29, 2014, 12:24 pm
  #586  
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Originally Posted by ncSam
In the past, people have had decent luck writing to the Executive Review Department.
Darius over at Million Mile Secrets had a good write up on such letters. Worth poking around there a bit for advice.
Surface Interval is offline  
Old Jan 29, 2014, 12:33 pm
  #587  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 711
Smile

Originally Posted by concordian
I applied for 75k miles and got approved over the weekend. Anyone successful in getting 100K offer matched(with 10K spending?)
Update: I talked to a sweet lady who added 20000 miles for no extra spend but will not get 200$ credit, so 95000 miles for 7500 spend.

I am missing 5000 miles and 100$ extra credit and saving 2500 of extra spend.

Funny thing is they sent me card approval letter in 1 day air service and actual card will come in regular mail only
concordian is offline  
Old Jan 29, 2014, 12:47 pm
  #588  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Is the fact that they asked me to verify my address/info a good or a bad sign?
oneworld82 is offline  
Old Jan 29, 2014, 12:47 pm
  #589  
 
Join Date: Jul 2013
Posts: 148
Originally Posted by concordian
Update: I talked to a sweet lady who added 20000 miles for no extra spend but will not get 200$ credit, so 95000 miles for 7500 spend.

I am missing 5000 miles and 100$ extra credit and saving 2500 of extra spend.

Funny thing is they sent me card approval letter in 1 day air service and actual card will come in regular mail only
Sometimes I really do not understand how the bank guys are thinking.. A lot of people reported today that they received UPS overnight delivery of the term document and then Fedex delivery of the card at the same day!
kasan08 is offline  
Old Jan 29, 2014, 12:59 pm
  #590  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 697
I applied early this morning and got the "further review needed" message. I called (800) 695-5171, and after a long hold time spoke to a lovely lady called Melissa who checked the app, and asked me if I would be ok with a 10K limit, to which I said yes. She said though she couldn't say yes right away, she would work on the app over the day. I used the link above to check status of app just now and it shows I am approved. Thanks LM225!

Background: Been > 12 months since I got my last citicard. Mini-AOR in mid-November for three cards.
ukinny2000 is offline  
Old Jan 29, 2014, 1:00 pm
  #591  
 
Join Date: Oct 2011
Location: St. Croix
Programs: AA EXP, UA 1k, SPG Plat, Hilton Gold, CC Gold
Posts: 521
Just called the (800) 763-9795 number and was told that I hadn't provided a valid phone number on application, updated the number but was told no immediate decision and wait 7-10 days...Guessing that's not a good sign
alpen1 is offline  
Old Jan 29, 2014, 1:02 pm
  #592  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Citi most be underwriting these cards like they are Mortgages or something with all these wait a week responses.
heyeaglefn is offline  
Old Jan 29, 2014, 1:08 pm
  #593  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,670
Any ideas on how long it takes the application status link to be updated?

I called in today and moved some credit around and was told that I could expect the card in 5-7 days. No mention of further review, etc, so I assumed this meant approved.
sam_goh is offline  
Old Jan 29, 2014, 1:11 pm
  #594  
 
Join Date: Jan 2011
Location: Lafayette, LA
Programs: AA EXP 2MM, BA GGL, UA Gold MM, DL GM MM, Hyatt Glob, HH Diam, Marriott Ti/LT Plat, IHG Plat Amb
Posts: 283
I just applied using the link for the 100K offer at the top of this thread. I should have read further into the thread first, but I did not. I was approved instantly. Took PDF shots of the initial offer page (which prominently mentioned the 100K miles) and the approval page (which did not).

Then I went to the footnotes on the initial offer page to see if I could find details about lounge access, and I saw that the offer is not available to current Citi Aadvantage cardholders. I've had a Citibank AA MC since 1991. Tried not to renew about a year ago, but they talked me out of it by waiving the annual $95 fee for that year.

So I thought maybe they had approved my application in ignorance of my status as a current cardholder. But then I went to my Citi online account, which up to now has had only the old AA MC, and I got a big screen urging me to activate my new card. So the same system that approved my 100K application knew about my pre-existing card.

This new card is almost certainly not worth $450 to me without the 100K miles. And spending $10K in three months on a new card will be possible but inconvenient. So I have three questions:

1) Some participants in this thread seem to have contacted Citi after approval to make sure they will honor the offer. I worry that it might be counterproductive to bring extra scrutiny to my account when I can't know in advance whether the person exercising such scrutiny will be nasty or nice. Might it not be better to spend the 10K, wait for the miles to show up on my account, and then inquire if they don't? I'd appreciate any thoughts -- and particularly any experiences -- you can share about these two approaches.

2) Does anyone know whether the lounge access that goes with this card depends on taking a same-day AA or partner flight? I don't find anything about that in the offer or the footnotes, but this has been a condition of most lounge-access instruments I've had in the past. If I can stay at the Admirals' Club even when flying an unrelated airline, it would make the card far more useful to me.

3) Some participants in this thread have discussed using "manufactured spending" to meet the 10K spend threshold. But I seem to recall reading in the MS forum that Citi treats debit cards, Vanilla Reload, etc. as cash advances and does not give points or miles on them. Again, I'd be deeply grateful for any experiences you can share.

I hope questions (2) and (3) are not too far off-topic, and I apologize if they are. Thanks so much.
Assimilated Cajun is offline  
Old Jan 29, 2014, 1:18 pm
  #595  
 
Join Date: Jan 2014
Posts: 9
Originally Posted by Abubacus
I had 15.
I had 37 inquiries in the last two years, 12 in the last 6 months and still got approved.
iwazl71 is offline  
Old Jan 29, 2014, 1:20 pm
  #596  
 
Join Date: Mar 2010
Posts: 46
just got instant approval.
cool1g is offline  
Old Jan 29, 2014, 1:20 pm
  #597  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Assimilated Cajun - You are fine, you will get the miles (whether you confirm or not) as long as you meet the spending. if you can get past security you can use the lounge - no boarding pass or flight of any kind required. 'Seem to recall'? Feel free to look at the relevant threads in the MS forums. Hint: any and all drugstore purchases are just fine.
KennyBSAT is offline  
Old Jan 29, 2014, 1:20 pm
  #598  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by Assimilated Cajun
3) Some participants in this thread have discussed using "manufactured spending" to meet the 10K spend threshold. But I seem to recall reading in the MS forum that Citi treats debit cards, Vanilla Reload, etc. as cash advances and does not give points or miles on them.
IME, Citi purchases at pharmacies and supermarkets have always been charged as purchases.
ncSam is offline  
Old Jan 29, 2014, 1:26 pm
  #599  
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,256
Up to 100k miles Citi Executive AAdvantage offers

Got the letter in the mail this morning and the FedEx parcel a few hours layer
blitzen is offline  
Old Jan 29, 2014, 1:35 pm
  #600  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
So, is the fact that I was asked to provide documents to verify my identity a good or bad sign? Would they request them if they wanted to deny me? Aaargh why did this happen?

P.S.
-My gf got approved - so at least we have banked 100k!
oneworld82 is offline  

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