Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
-----------------------------------

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 29, 2014, 11:32 am
  #571  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by dawgsontop
Did an AOR 2 months ago and my FICO took a hit to 710, odds of getting approved? Or should I wait for another month to pass and my score bump back up?
I also did my AOR in late November (no Citi cards in that round), but was able to get approved for this card. If you have Citi CLs that you can move around, that'll increase your chances.
ncSam is offline  
Old Jan 29, 2014, 11:39 am
  #572  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Am I the only one who wasn't approved instantly and then have to send a ton of documents in?!

As they requested those docs, do you think I will be approved once I send them?
oneworld82 is offline  
Old Jan 29, 2014, 11:41 am
  #573  
 
Join Date: Apr 2012
Posts: 113
I had to send proof of my residence(I move a a lot) have done this with citi everytime I've applied. Hasn't had a hitch yet, I really hope it goes smoothly this time
goober153 is offline  
Old Jan 29, 2014, 11:42 am
  #574  
 
Join Date: Oct 2013
Posts: 434
Originally Posted by oneworld82
Am I the only one who wasn't approved instantly and then have to send a ton of documents in?!

As they requested those docs, do you think I will be approved once I send them?
what exactly did they request?
Just trying to verify your identity?
It is possible that there is a mis match in their records and your listed information so they are just trying to verify.
xoxx is offline  
Old Jan 29, 2014, 11:45 am
  #575  
 
Join Date: Mar 2013
Posts: 299
Originally Posted by oneworld82
Am I the only one who wasn't approved instantly and then have to send a ton of documents in?!

As they requested those docs, do you think I will be approved once I send them?
I got the same thing-- Have to send in utility bill and work number. Haveuntil 2/28 to turn it in. The good thing is that this works out for me-- I got some spend I want to finish on my Alaska 50k offer, so I'll respond to Citi once that is done-- in a few days.

Better to have this offer hanging than to wait til later to apply and have them yank the 100k offer before that.
coffee18 is offline  
Old Jan 29, 2014, 11:56 am
  #576  
 
Join Date: Dec 2000
Location: NY
Posts: 132
Data point timeline. I applied online last night at around 8pm est. Got the pending further review and was told to call an 800 number to verify some info. After being on hold for about 10 minutes the csr told me she could approve me by moving some cl from my other Citi cards (1 AAdvantage Visa and 2 HHilton cards) but she said my approval would not be finalized for 24-48hrs due to the flood of applicants for this offer.

Well at 1:30pm est today I checked and I had a screen saying congratulations, you have been approved. Now I just have to wait for the card to arrive and then start spending.
MrBill64 is offline  
Old Jan 29, 2014, 12:00 pm
  #577  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Applied just now and got a pending "under review" decision. Called 800-695-5171 and rep said he could not access my app as it was under review and I'll hear within 5-7 days. Any other way to get a decision today?
tsmith12 is offline  
Old Jan 29, 2014, 12:05 pm
  #578  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Originally Posted by xoxx
what exactly did they request?
Just trying to verify your identity?
It is possible that there is a mis match in their records and your listed information so they are just trying to verify.
They asked for:

1. Phone bill
2. Utility bill
3. Pay stub

All must bear my new address and they want pay stub with SSN... So, my company doesn't do that, so I plan to have it write a letter confirming my SSN and that I work there.
oneworld82 is offline  
Old Jan 29, 2014, 12:09 pm
  #579  
 
Join Date: Dec 2013
Location: TYS
Programs: AA/US/BA
Posts: 42
Data point:

Did the 2x AA Visa/AMEX summer 2012
Added AA Biz and Citi Hilton Feb 2013

My application asked me to call in with my application number, after 5 min on hold was approved, moved over some credit from one of the other two cards but wasn't required to.

Last AOR was Feb 2013 (8 cards including the two mentioned above). FICO > 780.

Rep mentioned that it wouldn't be a problem, just needs supervisor approval which would take 24 hours due to overwhelming demand for this fantastic offer.
k3vb0t is offline  
Old Jan 29, 2014, 12:11 pm
  #580  
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Originally Posted by tsmith12
Applied just now and got a pending "under review" decision. Called 800-695-5171 and rep said he could not access my app as it was under review and I'll hear within 5-7 days. Any other way to get a decision today?
Try 800-763-9795
Surface Interval is offline  
Old Jan 29, 2014, 12:14 pm
  #581  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Originally Posted by Surface Interval
Try 800-763-9795
Got declined because of "too many recent credit inquires"
tsmith12 is offline  
Old Jan 29, 2014, 12:16 pm
  #582  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by tsmith12
Got declined because of "too many credit inquires"
In the past, people have had decent luck writing to the Executive Review Department.
ncSam is offline  
Old Jan 29, 2014, 12:19 pm
  #583  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Originally Posted by ncSam
In the past, people have had decent luck writing to the Executive Review Department.

I asked them to just transfer CL from other cards and not issue new credit but to no avail. It's not a big deal though....there's probably a good reason why this happ. Thanks.
tsmith12 is offline  
Old Jan 29, 2014, 12:20 pm
  #584  
 
Join Date: May 2013
Location: Live in Columbia, MO. Fly COU, STL, or MCI.
Posts: 95
Originally Posted by Surface Interval
Try 800-763-9795
I too called the number on the screen and was told to expect a decision in 7-10 days. I just called the number you provided and was told the same thing. However, she also said I could call back in 24-48 hours and check the status. So I suppose I'll check back tomorrow afternoon.

I did my last AoR in early November so it hasn't been 90+ days but I felt the offer was too good to pass up.
blt7cd is offline  
Old Jan 29, 2014, 12:22 pm
  #585  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Originally Posted by blt7cd
I too called the number on the screen and was told to expect a decision in 7-10 days. I just called the number you provided and was told the same thing. However, she also said I could call back in 24-48 hours and check the status. So I suppose I'll check back tomorrow afternoon.

I did my last AoR in early November so it hasn't been 90+ days but I felt the offer was too good to pass up.
Fwiw, I called (866) 606-2961 – Reconsideration Line after calling the general CSR line and they were able to tell me the reason why I was declined/contents of that letter/decision. So if you want to know your decision, I might give them a call.
tsmith12 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.