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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Apr 28, 2014, 6:07 pm
  #5086  
 
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Interesting bit: just applied and was approved for card #3.

#1 was end of January, #2 was about 3 weeks ago, #3 was last night.

#1 got instant approval. #2 had to call and "verify information" (had to confirm if the cell was the best number, and it was instantly approved on the phone).

This morning, called the 866 606 2961 number for reconsideration. First agent picked up the phone and said "Oh, you're top-tier, let me forward you to the top-tier department".

...ooh! I'm top tier i'm not CitiGold or anything, I just have now $30k total of credit across 7 accounts with them, 3 being Execs.

So I get to the "top tier" agent, and he asks me about the cell number, puts me on hold (at this point I'm expecting approval) and he comes back and tells me (not asks me) that because of the two recent Executive accounts, he can only open my account for $5k. I said fine, as I wanted the third 100k. I offered to move credit from my AA Amex and Visa Signature to boost it to 10k, but he said he couldn't.

But yeah, so, ready to go with #3
tigerhunt2011 is offline  
Old Apr 28, 2014, 6:31 pm
  #5087  
 
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Data points:

Exec #1: Applied 2/20/2014. Instant approval for $22.5k.
First statement closed 3/24/2014 with minimum spending met. Miles posted to AA within 24 hours.

Exec #2: Applied 3/5/2014 (13 days after #1). Instant approval for $22.5k.
First statement closed 4/3/2014 with minimum spending met. 113k+ miles earned, but 0 miles reported to AA. Still waiting for the miles to hit my AA account.

Exec #3: Applied 4/28/2014 (67 days after #1). "Please call 800-695-5171 now to receive an immediate decision." Called in, agent asked for my name then put me on hold for a couple of minutes. Came back and asked for my cell phone number then said I was approved, but for only $5k.

Before I could ask, the agent said I could move credit for my other accounts to this new one. I moved as much of the CL I could from Exec #1 to this new card, leaving a $5k CL on Exec #1 and now a $22.5k CL on Exec #3. I asked if I could also move credit from Exec #2 to #3, but she said the max CL for this card was $26k, so I didn't bother. At no point did the agent bring up the fact that this is my 4th Citi AA card, and 3rd Citi AA Exec card in less than 3 months.

Timing couldn't have been much better, although the miles not posting for #2 is a annoying. I plan to close Exec #1 tomorrow, 36 days after the AF posted, since the miles from that card have already posted. I plan to keep Exec #2 and am working on the 5k miles/$100 statement credit retention bonus on that (requires $1,500 monthly spend for 3 consecutive months).

My car's lease extension was approved this morning before I apped for #3, so I'll give #4 a shot in two weeks if the deal is still live.
bribro is offline  
Old Apr 28, 2014, 7:48 pm
  #5088  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
That was odd. Citi sent us the black box with all the promo materials but naturally no card, since we haven't applied for one for a couple weeks. Maybe they have us on the calendar to send one out every week and we just need to step up our applications...
KennyBSAT is offline  
Old Apr 28, 2014, 7:53 pm
  #5089  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
We got 3 empty boxes today. It's basically for the cards they sent
in plain envelopes before. Feels weird and it's USPS so laying on the floor
next to my mail box...
Big_Foot is offline  
Old Apr 28, 2014, 9:19 pm
  #5090  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: HH Diamond, AA Plat
Posts: 12
Originally Posted by Flygirl98
Hey Brian! I'm not exactly an expert but I did read a lot of posts and this is what I learned. You can leave a balance and close the account, you then have until your statement due date to pay the bill off in full. As soon as the miles are in your account (you need to actually check your AA account, citi stating they posted them is not the same thing as AA actually having them) you can either call and talk to a friendly CSR or SM them to close account. I just closed my first account this week and chose to SM citi. It took four hours for them to read my message, 10 hours to reply that they closed it, 24 hours for them to send me an email stating the fees were adjusted, and 48 hours for the $450 to actually post online. That was my experience - it seems others have been more fortunate getting a quicker response. I found it caused me a bit of anxiety --hint I was told by a senior fly guy to "breathe" But I'm sure next time it will be a breeze. The only disadvantage to calling online is you will probably have to talk to the CSR for ten mins while they try and talk you into keeping the card and probably give you some misinformation (as was the case when I spoke to two very cheerful CSRs the other day) As far as how much to mail them (do you actually mail a check? --I always pay by phone-- too stressful worrying about a check not being delivered on time) If you prepay the 9000 and your statement closes with a balance of 1000. That 1000 will go down to 550 after the AF refund is posted (figure 48 hours) and then you just send them the 550 by the due date. Hope that helps, I had the exact same questions as you so I'm sure there are others wondering about the same thing! Cheers!

THANK YOU THANK YOU. Makes total sense and I'm going for it! I can't they will allow people to apply for 2 of the same card...I don't think I'm going to go that far.
loungesong is offline  
Old Apr 28, 2014, 10:50 pm
  #5091  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by loungesong
THANK YOU THANK YOU. Makes total sense and I'm going for it! I can't they will allow people to apply for 2 of the same card...I don't think I'm going to go that far.
some of us have 4 of the same card
skibum7732 is offline  
Old Apr 28, 2014, 10:58 pm
  #5092  
 
Join Date: Mar 2009
Posts: 183
Originally Posted by skibum7732
some of us have 4 of the same card
And if your married, 8
but for most normail ppl, 1 is enough
zipo is offline  
Old Apr 28, 2014, 11:16 pm
  #5093  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by zipo
And if your married, 8
but for most normail ppl, 1 is enough
Well if you count the wife's cards, then yes we have 8...Ive never been "normail" and hopefully I never will be. By all means enjoy your 110k, while we enjoy our 880k, +++if this lasts
skibum7732 is offline  
Old Apr 28, 2014, 11:37 pm
  #5094  
 
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Originally Posted by skibum7732
Well if you count the wife's cards, then yes we have 8...Ive never been "normail" and hopefully I never will be. By all means enjoy your 110k, while we enjoy our 880k, +++if this lasts
I always wonder how do you all manage to manufactured spend so easily...
zig2 is offline  
Old Apr 29, 2014, 3:33 am
  #5095  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by bribro
I plan to keep Exec #2 and am working on the 5k miles/$100 statement credit retention bonus on that (requires $1,500 monthly spend for 3 consecutive months).
did you call in to get that considering your 2nd statement hasnt even closed on #2 or how exactly was this offered to you?

I'm surprised Citi is dishing out retention offers so quickly and easily for new cards like theres no tomorrow.
FTR 787 is offline  
Old Apr 29, 2014, 3:55 am
  #5096  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by zig2
I always wonder how do you all manage to manufactured spend so easily...
never said it was easy per se, but well worth it for what it provides
skibum7732 is offline  
Old Apr 29, 2014, 7:10 am
  #5097  
 
Join Date: May 2012
Posts: 199
How long till after I applied for the 50k card can I get this? I applied for the 25k one and was denied.
edh101985 is offline  
Old Apr 29, 2014, 7:54 am
  #5098  
 
Join Date: Oct 2012
Posts: 36
We know that the 450 AF does not count in the minimum spending requirement. What about the 200 statement credit?
ttonev is offline  
Old Apr 29, 2014, 7:56 am
  #5099  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
statement credits do not affect total spend on the Exec cards or any other CitiAA cards and perhaps all other CCs that we know of as well.

its basically as if the AF was $250 to begin with in this case.
FTR 787 is offline  
Old Apr 29, 2014, 7:59 am
  #5100  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
Originally Posted by skibum7732
...while we enjoy our 880k, +++

a little million mile secret
Big_Foot is offline  


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