Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Apr 13, 2014, 9:03 pm
#4576
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
You might be surprised...many here know Citi's rules better than their CSR's do.
Last edited by MDtR-Chicago; Apr 15, 2014 at 7:49 am Reason: removed deleted quote
Apr 13, 2014, 11:09 pm
#4578
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297
I tried to contact Citibank regards to the miles that's suppose to posted to my account, however, I have not yet receive the 100K posted so I contacted both Citi via phone and secure message and the CSR said it is a known issue that the miles have troubles transferring over? Is it true?
I also got this message
We are in the process of linking your account to your American Airlines AAdvantage® Number so we can post American Airlines AAdvantage® miles on your American Airlines AAdvantage® account.
Please allow 2 billing periods for your AAdvantage® miles to begin posting to your AAdvantage® account.
I also got this message
We are in the process of linking your account to your American Airlines AAdvantage® Number so we can post American Airlines AAdvantage® miles on your American Airlines AAdvantage® account.
Please allow 2 billing periods for your AAdvantage® miles to begin posting to your AAdvantage® account.
Apr 14, 2014, 12:55 am
#4579
Join Date: Apr 2014
Location: LAX
Posts: 28
... there are multiple data points for churning this card, but there are no data points for a prorated AF for this card. Read the Wiki. You're the only one claiming it. This has been discussed in this thread before. You need evidence, a data point, something other then oh the CSR told me this and that.
Last edited by MDtR-Chicago; Apr 15, 2014 at 7:51 am Reason: removed personal attack
Apr 14, 2014, 2:46 am
#4580
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Keep being the fool here. Multiple CSRs and Account Specialists have already mentioned that the AF gets pro-rated.
If the T&C is so precious to you, why are you applying for the cards for a 2nd & 3rd time? Hypocrite. By the terms of these T&C of these Citi offers, you are not supposed to be getting the 100K bonus for a 2nd time or 3rd time. Good that your 3rd app was declined. Well-deserved.
If the T&C is so precious to you, why are you applying for the cards for a 2nd & 3rd time? Hypocrite. By the terms of these T&C of these Citi offers, you are not supposed to be getting the 100K bonus for a 2nd time or 3rd time. Good that your 3rd app was declined. Well-deserved.
Apr 14, 2014, 4:01 am
#4581
Join Date: Jul 2011
Posts: 50
There has not been one single data point of anyone receiving a pro-rated AF refund. Citi CSR's are quite clueless so I wouldn't care if 10 of them told me something I would still question it's validity. How many CSR's and AS's have you asked about this? Besides, 100k is well worth $250, so only the 'Cheap Charlies' care
I spoke with about 5 reps over 3 calls. All confirmed the same thing. They confirmed the 37 days full refund, and the pro-rated AF too beyond that time period.
If you fear they won't pro-rate, and yet they promised it over the phone multiple times, this is an open-and-shut case, and they will have to honor what they promised you multiple times over recorded phone calls.
At this point, it seems you rather pay for your miles at a higher price than necessary, even when you can get them for free, if not for profit. But hey, do whatever you want, but I rather be a 'Smart Charlie' because it's not worth paying for these devalued miles when you don't have too.
Last edited by lordadvantine; Apr 14, 2014 at 4:24 am
Apr 14, 2014, 4:07 am
#4582
Join Date: Jul 2011
Posts: 50
Sounds like this card is likely good to go even with other Citi AA pers/biz cards opened recently. I'll give it a run in Feb.
To those asking about the annual fee - yes they will credit back pro-rated amounts on annual fees b/c the annual fee charged is for your first 12 months. Any months you don't use, they can't charge. Same as Amex, etc. etc..
To those asking about the annual fee - yes they will credit back pro-rated amounts on annual fees b/c the annual fee charged is for your first 12 months. Any months you don't use, they can't charge. Same as Amex, etc. etc..
Apr 14, 2014, 5:47 am
#4583
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Why pay for devalued miles when you can get them for free, if not actually for profit? Makes absolutely no sense to pay unless you really need the Admirals Club membership. Feel free to pay if you wish, I'm getting these miles for profit with the statement credit.
I spoke with about 5 reps over 3 calls. All confirmed the same thing. They confirmed the 37 days full refund, and the pro-rated AF too beyond that time period.
If you fear they won't pro-rate, and yet they promised it over the phone multiple times, this is an open-and-shut case, and they will have to honor what they promised you multiple times over recorded phone calls.
At this point, it seems you rather pay for your miles at a higher price than necessary, even when you can get them for free, if not for profit. But hey, do whatever you want, but I rather be a 'Smart Charlie' because it's not worth paying for these devalued miles when you don't have too.
I spoke with about 5 reps over 3 calls. All confirmed the same thing. They confirmed the 37 days full refund, and the pro-rated AF too beyond that time period.
If you fear they won't pro-rate, and yet they promised it over the phone multiple times, this is an open-and-shut case, and they will have to honor what they promised you multiple times over recorded phone calls.
At this point, it seems you rather pay for your miles at a higher price than necessary, even when you can get them for free, if not for profit. But hey, do whatever you want, but I rather be a 'Smart Charlie' because it's not worth paying for these devalued miles when you don't have too.
Apr 14, 2014, 8:35 am
#4584
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
And no, the fact that a CSR promised you something doesn't mean anything. Happens all the time that management says "the CSR was mistaken", and they refuse to follow thru, even when you have an email documenting the promise.
Apr 14, 2014, 11:39 am
#4585
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Does anyone know if canceling any of the cards, be it the 1st, 2nd, 3rd or 4th one.. will have any effect on the 40k eqm spend if spreading it across those cards?
Apr 14, 2014, 11:45 am
#4586
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
I tried to contact Citibank regards to the miles that's suppose to posted to my account, however, I have not yet receive the 100K posted so I contacted both Citi via phone and secure message and the CSR said it is a known issue that the miles have troubles transferring over? Is it true?
Apr 14, 2014, 11:52 am
#4587
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,079
Stay OT
Gang, please stay OT and no more personal squabbling or comments! Stick to the facts and not suppositions.
Apr 14, 2014, 12:22 pm
#4588
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
No effect. The dollars spent combined amongst any cards count towards the 40K spend as they it counts in your AA account
Apr 14, 2014, 12:46 pm
#4589
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Good day for an AOR: Discover it approved, Barclay Arrival approved, Exec #4 approved. The hold time on the phone to Citi was a little longer than usual, but no questions at all. CL offered is enough that I didn't ask to move credit, and she didn't offer. 
Apr 14, 2014, 1:11 pm
#4590
Join Date: Nov 2013
Location: GRU, PHL, NYC
Posts: 85
Data point - Got denied for my 3rd Executive card (Jan 29(reconned for a yes), March 18(instant yes), April 9(no love). I had cancelled my first immediately after the statement closed. Recon line was a firm no based on too many inquiries. 12 in past 12 months, 9 in past six months on Experian. This was the fourth with Citi in 6 months, my fifth in 9 months. Offered to move credit around existing cards, but they weren't having any of it and gave me a flat no. Credit score of 730-770, depending on the report. Hold time of less than 30 seconds.
Looks like I'll have to chill out for a little with the inquiries...
Happy hunting to all,
Gringo
Looks like I'll have to chill out for a little with the inquiries...
Happy hunting to all,
Gringo