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Citi Executive AA MasterCard [October 2013 - September 2014]

Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Sep 24, 14, 8:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Old Jan 28, 14, 11:49 am
  #271  
FlyerTalk Evangelist
 
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 13,776
Just applied using the 100K link, and was requested to call in. I did, but after about 5 minutes on hold, I was told that she could not approve the application at this time, and that a decision will be made within a week. So I'm doubtful that I'll get it.

I was hoping she'd come back with a CL transfer request, but she never asked.
PaulMSN is offline  
Old Jan 28, 14, 11:50 am
  #272  
 
Join Date: Nov 2013
Posts: 84
Originally Posted by teammjs View Post
For those who have SO's reluctant to call, I discovered after checking online for my status (I had already called in and the agent said she'd review), I got the infamous chat option and got the card approved there!


For those who have received the card, could you please let us know when you first statement closing date is in relation to days after being approved?
Where did you check where it gave you the chat option. The only thing I see on the page is a phone number to call. Do you have a link?
milestomemories is offline  
Old Jan 28, 14, 11:57 am
  #273  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 941
Originally Posted by milestomemories View Post
Where did you check where it gave you the chat option. The only thing I see on the page is a phone number to call. Do you have a link?
See the link in the wiki. You have to actively go to it- I'm not talking about the summary page you get right after the application.

The pop-up seems to be hit-or-miss (and you want your pop-up blocker down, obviously), but thought I'd share if someone would potentially prefer that to calling.
teammjs is offline  
Old Jan 28, 14, 11:58 am
  #274  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,573
I got the "Contact us for more information" response. Called and they said they will have a decision in 7 days.

Surprised since I only have 2 Citi Cards and have a 785 score and decent income.
heyeaglefn is offline  
Old Jan 28, 14, 12:00 pm
  #275  
 
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,661
Anyone having major technical issues with the site? keeps asking to reenter email of SSN
BostonFlyer1624 is offline  
Old Jan 28, 14, 12:06 pm
  #276  
 
Join Date: Nov 2007
Location: PHX
Programs: US CP; AA LTG; HH Dia; SPG Plat; Marriott Gold
Posts: 4,308
Originally Posted by BostonFlyer1624 View Post
Anyone having major technical issues with the site? keeps asking to reenter email of SSN
We had it re-ask for SSN and telephone once, but then it took and the application went through.

Mrs. lkar was just approved instantly with the new 100k link, no call in required. Good credit, and she hasn't had an AA card from citi in many years. She currently has only TY and TY preferred with Citi. For what it's worth, she included a request for an authorized user in the application. (This was lucky for me in the past -- back in the two browser 50k AA days, I was essentially a persona non grata with citi and kept getting denied -- I tried every six months. Finally, I got approved after including an authorized user. It probably has zero effect, but it's my lucky charm.)

The credit limit is massive -- it's probably the highest credit limit we've ever gotten on any card by a wide margin. Just to give a sense, it's 5 times the credit limit that she was given on the citi TY card less than a year ago.
lkar is offline  
Old Jan 28, 14, 12:08 pm
  #277  
 
Join Date: Aug 2009
Location: RDU
Programs: DL FO, AA LT PLT, SPG Gold, Hyatt Lifetime Diamond, HHonors Gold, Club Carlson Gold, Other Crap...
Posts: 5,479
Originally Posted by uneeq View Post
Citi is about to get a whole lotta apps....
I think that's what they are hoping for....
ma91pmh is offline  
Old Jan 28, 14, 12:15 pm
  #278  
 
Join Date: Apr 2013
Location: Newport Beach, CA
Posts: 283
How do they calculate the 3 months? Is it from today, date of application? So I need to spend 10k by 4/28 or what?

I'd like to get an extra month of AP in otherwise I don't know if I could hit the spend req.
wholeinone04 is offline  
Old Jan 28, 14, 12:15 pm
  #279  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
I applied for the 100k

got a status pending. turned pop up blocker off, chat window popped up

asked for a decision, was told

Stacey: I am sending you the number of our dedicated department. Please forward your query to our specialists. They are the best people to consult in this matter and they will surely help you resolve the issue at the earliest.
Stacey: The number is 1-800-950-5114. We are available round the clock.
so i guess I am calling...

EDIT: I actually ended up calling 800-695-5171 which was given at the end of the app process.. that # stacey gave me wasn't for recon

Edit #2: went to the app status page, had the chat pop up show up but said "all our reps are busy" (must be the FT effect) and called the number listed there 1-866-606-2787 and had an agent pick up on first ring. The 695-5171 # I was on hold for 8 min waiting for someone to pick up, glad I gave up.

CSR stated they needed more info and put me on hold, came back and offered $12k limit and PRELIMINARY approval, stating that they have an 'unusual amount of applications and are swamped' so they can't do final approval, which I should get in 24-48 hours

stop applying guys

Last edited by stupidzbu; Jan 28, 14 at 12:29 pm
stupidzbu is offline  
Old Jan 28, 14, 12:19 pm
  #280  
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,829
Hi folks,

do you need a boarding pass for a flight to access the Admirals Club?
oneworld82 is offline  
Old Jan 28, 14, 12:19 pm
  #281  
 
Join Date: Jul 2011
Posts: 583
Originally Posted by heyeaglefn View Post
I got the "Contact us for more information" response. Called and they said they will have a decision in 7 days.

Surprised since I only have 2 Citi Cards and have a 785 score and decent income.
I also got the Call Us page but after putting me on hold in order to "review my application" she told me I was approved.

FWIW, I have both the Citi AA Platinum Visa and Amex...

Cheers
CrownRoyalForever is offline  
Old Jan 28, 14, 12:22 pm
  #282  
 
Join Date: Mar 2013
Location: SFO
Posts: 3,582
Do you get an actual AA Club card with this? I'm asking because I'm wondering if holders of this card will get reciprocal US club access like regular paid AA club members would. It's a nice deal and a card I'd consider over my Platinum ongoing, but only if the reciprocal lounge benefits exist.
PWMTrav is offline  
Old Jan 28, 14, 12:31 pm
  #283  
 
Join Date: Oct 2013
Location: Orlando, FL
Programs: IHG Plat Amb, Accor Plat, HH Gold, Hyatt Plat, AA Plat
Posts: 43
Originally Posted by PWMTrav View Post
Do you get an actual AA Club card with this? I'm asking because I'm wondering if holders of this card will get reciprocal US club access like regular paid AA club members would. It's a nice deal and a card I'd consider over my Platinum ongoing, but only if the reciprocal lounge benefits exist.
The admirals club logo is printed on the back of the credit card. And yes you do get US Club access.

Source.
b3cobb is offline  
Old Jan 28, 14, 12:34 pm
  #284  
 
Join Date: Nov 2013
Posts: 84
The TPG link is still up.
milestomemories is offline  
Old Jan 28, 14, 12:39 pm
  #285  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,573
Has anyone ever been approved by Citi after they tell you they need a week to review?
heyeaglefn is offline  

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