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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Feb 16, 2014, 12:06 pm
  #2146  
 
Join Date: Jul 2011
Location: North America
Posts: 2,267
Citi isn't the bank to get overly churn-happy with. They're strict and their blacklist is impossible to get yourself removed from. YMMV but for me saving $250 ain't worth jeopardizing my relationship with Citi...I know they're worth more than that in the long run.
CodeAdam10 is offline  
Old Feb 16, 2014, 12:20 pm
  #2147  
 
Join Date: Sep 2012
Location: IAH
Posts: 418
Originally Posted by drdrew450
1/3 accounts with that login is working normally.
Either call them or see if you can relink the missing accounts using the "Link an account" option.
Slickw is offline  
Old Feb 16, 2014, 12:36 pm
  #2148  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by CodeAdam10
Citi isn't the bank to get overly churn-happy with. They're strict and their blacklist is impossible to get yourself removed from. YMMV but for me saving $250 ain't worth jeopardizing my relationship with Citi...I know they're worth more than that in the long run.
So you don't churn with them at all? Not even the 1 every 8, 2 every 65 churn?
pricesquire is offline  
Old Feb 16, 2014, 12:43 pm
  #2149  
 
Join Date: Nov 2012
Posts: 657
Originally Posted by drdrew450
So my statement closed on the 14th, logged in yesterday and my account showed I had spent over 10K but no statement available. Today I log in and it just says this

"There will be no more information or service available for this account."

Please tell me that is just a glitch!

All 3 are showing now, sorry for the freakout, just wanted to know if anyone else was having issues before I called.

I did not need to call. My statement still has not shown, but that could be becasue it closed on friday and citi doesnt work on the weekend?
drdrew450 is offline  
Old Feb 16, 2014, 1:01 pm
  #2150  
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Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by drdrew450
All 3 are showing now, sorry for the freakout, just wanted to know if anyone else was having issues before I called.

I did not need to call. My statement still has not shown, but that could be becasue it closed on friday and citi doesnt work on the weekend?
It should post tomorrow. They do not post statements over the weekends!
healthnut is offline  
Old Feb 16, 2014, 1:07 pm
  #2151  
 
Join Date: Jan 2013
Location: PVD/BOS
Posts: 880
Originally Posted by maddie5218
just looked on FedEx's website and they deliver on Monday! Yay!!!!
Originally Posted by maddie5218
I'm hoping (praying) that's what it is and that we'll all get our cards Monday
FedEx and UPS don't do the "no work on bank holidays" thing, I'm just hoping like you are too , that the weather is what is backing up the delivery system on these cards. At least with all the reports from last week of delayed delivery I don't think my card was stolen off my doorstep!
ashap is offline  
Old Feb 16, 2014, 1:17 pm
  #2152  
 
Join Date: Mar 2013
Posts: 158
Exclamation Danger will robinson

Originally Posted by pricesquire
So you don't churn with them at all? Not even the 1 every 8, 2 every 65 churn?
CodeAdam10 was referring to canceling and having the AF refunded. He was specifically referring to a form of churning that entails aggressively closing cards/accounts as well opening them. Frankly, I'm surprised we haven't had more advice along these lines in this thread. Closing accounts is a dangerous game to play. Most people do not want to be shut out of having a credit card, and there are only a handful of issuers.

Originally Posted by CodeAdam10
Citi isn't the bank to get overly churn-happy with. They're strict and their blacklist is impossible to get yourself removed from. YMMV but for me saving $250 ain't worth jeopardizing my relationship with Citi...I know they're worth more than that in the long run.
jamesb2147 is offline  
Old Feb 16, 2014, 1:34 pm
  #2153  
 
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,083
Originally Posted by jamesb2147
CodeAdam10 was referring to canceling and having the AF refunded. He was specifically referring to a form of churning that entails aggressively closing cards/accounts as well opening them. Frankly, I'm surprised we haven't had more advice along these lines in this thread. Closing accounts is a dangerous game to play. Most people do not want to be shut out of having a credit card, and there are only a handful of issuers.
yes, I think it's better to be cautious but are there data points that closing this account can get you in trouble? From what I had read, in the past people used to open/close accounts every 65 days in the past. Of course times have changed.

Personally, I have a Citi CC since 2011 and since it has no AF, I will keep it forever and put a charge on it occasionally to keep a history with Citi. This club card is my 5th with them so I will take the risk to avoid the $450 fee.

OTOH, I will probably pay the $95 fee on hilton reserve and probably on aa visa too (if no retention offer).
mintcilantro is offline  
Old Feb 16, 2014, 1:38 pm
  #2154  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Would it be a bad idea to try to open up a 2nd card with only a ~2-3 month history with Citi? This seems like the offer to churn out of any. I would not be closing it if I did churn it, neither the first or second, but I want to be careful what I do because the last thing I want is to have Citi close an account. I have a decent amount of new cards. One that's almost 3 years old (I'm only 22), but the majority of my accounts have been opened in the last 6 months. I have the personal AA platinum card and was accepted for the executive this week. Personal opened Jan. 1st and so I'd be able to get another one of these mid-March if it's still available.

Thoughts?
maddie5218 is offline  
Old Feb 16, 2014, 1:46 pm
  #2155  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by healthnut
Didn't Citi just close your HHonors card? I'd chill it and not waste the hard pull. I don't mean to be rude, I'm 23 so in your similar situation, but started a little time ago and realized that this is a long process (marathon, not a sprint).

Good deals will come and go and due to your recent amount of apps, this may be one you'll have to forgo.

Mind you that Citi does not like it when you have more than six inquiries within the past six months, which I think you may be close to that on the report that they pull because you stated you had opened eight new accounts. That may be an auto deny.
no.... I've never had an HHonors card. And I'm not the one who said that I just opened 8 new accounts.
maddie5218 is offline  
Old Feb 16, 2014, 1:53 pm
  #2156  
 
Join Date: Jul 2008
Programs: DL
Posts: 43
Originally Posted by drdrew450
So my statement closed on the 14th, logged in yesterday and my account showed I had spent over 10K but no statement available. Today I log in and it just says this

"There will be no more information or service available for this account."

Please tell me that is just a glitch!
Same here, 2/3 accounts not showing, they are TYP accounts, the AA Exec is showing.

Called the online helpdesk or whatever, they know about this, gave me 1k TYPs for inconvenience.

The mobile app is working..
krdvg is offline  
Old Feb 16, 2014, 1:53 pm
  #2157  
 
Join Date: Jul 2013
Posts: 1,872
Is the lounge at 40 airports worldwide ? or there are 40 lounges at airports worldwide? It has to be AMERICAN AIRLINE lounge?
is there a list of lounges by country to country?. How can I check if there is the lounge in say in Thailand?


Is this the one we can visit with this card?

Says it has to be qantas flight?
Bangkok, Thailand (BKK)
Bangkok Suvarnabhumi Intl. Airport


Airside, Departures level 3 Concourse G near Gates 1-5


Qantas

Must present your membership card (or 30 Day Membership receipt) and boarding pass at check-in counter for same day travel on Qantas operated flight.
Thanks
Blueskyheaven is offline  
Old Feb 16, 2014, 1:58 pm
  #2158  
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Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by maddie5218
no.... I've never had an HHonors card. And I'm not the one who said that I just opened 8 new accounts.
Ah sorry, I apologize!
healthnut is offline  
Old Feb 16, 2014, 2:15 pm
  #2159  
 
Join Date: Aug 2009
Location: Washington DC
Programs: United, AA, Avianca
Posts: 249
Originally Posted by CodeAdam10
Citi isn't the bank to get overly churn-happy with. They're strict and their blacklist is impossible to get yourself removed from. YMMV but for me saving $250 ain't worth jeopardizing my relationship with Citi...I know they're worth more than that in the long run.

Are you speaking from experience? Are there data points on this or just a speculation?
fulthrust7 is offline  
Old Feb 16, 2014, 2:18 pm
  #2160  
 
Join Date: Aug 2011
Location: DFW
Programs: AA PLT, HH Gold, SPG/Marriott Gold
Posts: 1,091
Originally Posted by maddie5218
no.... I've never had an HHonors card. And I'm not the one who said that I just opened 8 new accounts.
You need to balance building your credit report and getting bonuses at your age. You really need to cool it as I said in your Chase thread, as you're seriously putting your overall credit at risk. You need to realize the people who are successful LONG TERM (this is meant for everyone) have credit histories of 5, 10, 15 years or longer.

There may be a few that get away with aggressive behavior with thin files, but normally it ends up like the poster that had his Citi card closed.
longhorn11 is offline  

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