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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Feb 15, 2014, 2:49 pm
  #2086  
 
Join Date: Apr 2013
Location: BOS
Programs: AA ExP || SPG Plt || Honors Diamond || UA Silver
Posts: 171
Originally Posted by mrmandel
Citi pulls Exquifax in MA. Freezing Experian did the job, but YMMV in other states.
I live in Boston and citi pulled EX for all of my apps... so it's really YMMV
mrsmsr is offline  
Old Feb 15, 2014, 2:52 pm
  #2087  
 
Join Date: Jul 2013
Posts: 321
Just applied for the 2nd card. Approved after moving CL around.

Called Citi about bonus miles from first card being reported to AA; was told that they will have to verify my AAAdv. number and it could take up to 2 weeks after stmnt is closed.
RJ5929 is offline  
Old Feb 15, 2014, 2:52 pm
  #2088  
 
Join Date: Aug 2012
Posts: 470
Denied due to limited credit history

My wife's card was denied due to limited credit history :-(. Her credit age is about 9-10 months with a few cards. She was approved for the US Airways card during the same churn. Anyone have experience with recon with citi over this reason? What are the chances they will eventually approve?
mastermind85 is offline  
Old Feb 15, 2014, 2:58 pm
  #2089  
 
Join Date: Sep 2013
Posts: 39
Originally Posted by RJ5929
Just applied for the 2nd card. Approved after moving CL around.

Called Citi about bonus miles from first card being reported to AA; was told that they will have to verify my AAAdv. number and it could take up to 2 weeks after stmnt is closed.
I was told the same
seasidesilva is offline  
Old Feb 15, 2014, 3:19 pm
  #2090  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by arlflyer
Just spoke to a CSR in the SD office on the miles-not-reported issue. What he said is that there have been changes on the AA side of things post merger and that new credit card accounts require a confirmation that only happens after the first statement closes. So he said that for example my statement closed 2/11, but that Citi only received confirmation of the validity of my AAdvantage account on 2/13 by way of some sort of ping-back in the system. Basically it sounds like Citi only reaches out to AA after the first statement closes. So he claims that now that the box is checked everything should be smooth as normal in March.

Also, the $200 statement credit showed right up at statement close with no funny business, so that's good to see.
What the CSR said sounds reasonable, but my wife and I applied for the business card about one week apart in November, both met the spend on the December statement, and her miles and bonus miles posted immediately (by Jan. 2nd) but mine still have not. I still haven't been credited with miles for my spending or for the 50,000 bonus miles. I contacted AA a week and a half ago, they confirmed that my AA number was linked to the card, and they "opened a case" to research the problem. I'll post an update whenever I get my miles, but the explanation you received suggests a process change that should impact everyone the same way, and that hasn't been the case for me and my wife.

Edit: I may have read this wrong. You're talking about miles earned but not reported to AA. In my case, my miles were earned and reported to AA, but AA didn't credit them to my AAdvantage account.
LWT3 is offline  
Old Feb 15, 2014, 3:31 pm
  #2091  
 
Join Date: Mar 2013
Posts: 158
Originally Posted by kamishiro
Does anyone know what happens to your AC membership if you cancel the credit card?
Do you still get it for that year or is it immediately cancelled if you close your account?
As mentioned earlier in the thread, AC access is from swiping your card. It's almost mentioned in the T&C that AC access ends and begins with your card.

Someone also mentioned that AU's do NOT automagically gain AC access, in case you're wondering.
jamesb2147 is offline  
Old Feb 15, 2014, 3:32 pm
  #2092  
 
Join Date: Dec 2013
Location: SMF, SNA
Programs: HH Diamond, Marriott Platinum Elite, IHG Diamond
Posts: 175
Originally Posted by seasidesilva
I was told the same
YMMV, but I have had 3 statement cycles now (closing dates Dec 12, Jan 13, Feb 14), and STILL NO MILES posted to AA from the card. I have gone around with Citi and Aadvantage many times, heard everything from this is unusual to this is typical, takes 10 weeks to get the first set of miles to post to AA, then will post each statement month. Yes, they confirmed and re-re-re confirmed my Aadvantage number. Citi did give me courtesy miles for my heartburn, just wish they'd post.
LR2013 is offline  
Old Feb 15, 2014, 4:05 pm
  #2093  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by LR2013
YMMV, but I have had 3 statement cycles now (closing dates Dec 12, Jan 13, Feb 14), and STILL NO MILES posted to AA from the card.(
Thanks for the data point. Three statement cycles and still no miles posted really sucks.
LWT3 is offline  
Old Feb 15, 2014, 4:19 pm
  #2094  
 
Join Date: Jun 2011
Posts: 692
Is there a way to call Fedex and see if any packages are en-route to me? Since Citi doesn't give you a tracking number.
compddd is offline  
Old Feb 15, 2014, 4:29 pm
  #2095  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by compddd
Is there a way to call Fedex and see if any packages are en-route to me? Since Citi doesn't give you a tracking number.
Delivery is quick...I'd worry less about tracking, and just hang tight for 24-48 hours.
pricesquire is offline  
Old Feb 15, 2014, 4:32 pm
  #2096  
 
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,083
Originally Posted by compddd
My statement closed yesterday for my first card. Got $200 credit, hit with AF, and my PDF statement says 110k reported to AA, no miles in my AA account yet though.
my statement closed yesterday as well. I put 10k on the card but last 4k transactions were still pending.

I got the statement credit but no AF posted, which is great news.
Next statement would have 10k spend and then I'll call to cancel ^

pretty happy with this situation. I have never flown AA nor have any plans to so admirals club access is as good as useless to me.
mintcilantro is offline  
Old Feb 15, 2014, 4:33 pm
  #2097  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,770
Originally Posted by LWT3
Edit: I may have read this wrong. You're talking about miles earned but not reported to AA. In my case, my miles were earned and reported to AA, but AA didn't credit them to my AAdvantage account.
Your re-read is correct. Different scenario...

Originally Posted by LR2013
YMMV, but I have had 3 statement cycles now (closing dates Dec 12, Jan 13, Feb 14), and STILL NO MILES posted to AA from the card. I have gone around with Citi and Aadvantage many times, heard everything from this is unusual to this is typical, takes 10 weeks to get the first set of miles to post to AA, then will post each statement month. Yes, they confirmed and re-re-re confirmed my Aadvantage number. Citi did give me courtesy miles for my heartburn, just wish they'd post.
...but this is rather troublesome. Can you clarify - do any of these statements say that miles have been "reported" to AA? Or only "accumulated"?


Wouldn't it be funny if they were intentionally dragging this out until after a devaluation?
arlflyer is offline  
Old Feb 15, 2014, 4:34 pm
  #2098  
 
Join Date: Jun 2011
Posts: 692
Originally Posted by pricesquire
Delivery is quick...I'd worry less about tracking, and just hang tight for 24-48 hours.
I know but I got my T&C via UPS yesterday, card should arrive today but its 3:30pm and hasn't yet. So that means I'm screwed and it won't arrive till Tuesday since Monday is a holiday.
compddd is offline  
Old Feb 15, 2014, 4:35 pm
  #2099  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by compddd
Is there a way to call Fedex and see if any packages are en-route to me? Since Citi doesn't give you a tracking number.
patience grasshopper
skibum7732 is offline  
Old Feb 15, 2014, 4:52 pm
  #2100  
 
Join Date: Dec 2013
Location: SMF, SNA
Programs: HH Diamond, Marriott Platinum Elite, IHG Diamond
Posts: 175
Originally Posted by arlflyer
Your re-read is correct. Different scenario...



...but this is rather troublesome. Can you clarify - do any of these statements say that miles have been "reported" to AA? Or only "accumulated"?


Wouldn't it be funny if they were intentionally dragging this out until after a devaluation?
The first two statements said accumulated xx miles, report to AA = 0. The Feb statement actually said reported to AA xx miles, which is very exciting. Miles not in AA yet, but maybe this time there is reason for hope and progress.
LR2013 is offline  

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