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Citi Executive AA MasterCard [October 2013 - September 2014]

Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Sep 24, 14, 8:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Old Feb 8, 14, 4:04 pm
  #1516  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,539
Originally Posted by MahiMahi524 View Post
Be careful of rental cars with this site. As noted in other threads, their rates don't include taxes/fees, which frequently can be as much or more than the base rental rate. Most other portals include taxes/fees in their final quotes before confirming your purchase, but UseAAmiles doesn't or can't.
Right, you do have to take this into account. It's usually about 70 to 75 percent of the tax you see on the company's web site if you do a dummy booking for a vehicle at the same location that is the same price for the same number of days, give or take. It still has been a great boondoggle for me at times -- usually for high demand places like HI. Also, you have to take into account that your credit card coverage may not apply if you book in part with points.
lkar is offline  
Old Feb 8, 14, 4:13 pm
  #1517  
 
Join Date: Aug 2012
Location: NYC
Programs: AA EXP
Posts: 56
Originally Posted by pricesquire View Post
I got full match, but then again I got the 75K offer to start, not the 60k. I know KennyBSAT got the full match from 60k to 100.

FWIW, I had to call 2 CSRs and SM Citi before I got a full match.
Thanks! Did you have to provide any documentation? I got in on the 75K offer, sent a private message to Citi.. got this reply:

Dear X,

We will be happy to consider matching the new offer you received since this account was recently opened, however we do need to review a copy of this offer you received. Please mail a copy of the front and back of the offer you received. Once we receive this information, we will review your account and contact you.

Just start calling Citi I guess?
GlobalMischa is offline  
Old Feb 8, 14, 4:21 pm
  #1518  
 
Join Date: Jan 2014
Posts: 1,269
Just took the plunge on this offer, and this was the response: "We have received your application and further processing is required at this time. We will contact you within a week via U.S. mail regarding our decision. Thank you for requesting a Citi Executive® / AAdvantage® World EliteTM MasterCard®."

I successfully applied for the 50,000 mile Citi Business card on 11/25/13 and the 50,000 Citi platinum personal card on 1/21/14. I read somewhere on FT that if the message says you'll get a letter in a week, it means you'll be approved, and if it says you'll get a letter in 30 days it means you've been denied. It would have been nice to get approved on the spot, but this should work out OK.

Then I'll apply for my wife, but I'll wait a month or two because I'm not sure I can hit $20,000 in spending in 3 months. Hopefully, the offer will still be alive at that point.
LWT3 is offline  
Old Feb 8, 14, 4:24 pm
  #1519  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by LWT3 View Post
Just took the plunge on this offer, and this was the response: "We have received your application and further processing is required at this time. We will contact you within a week via U.S. mail regarding our decision. Thank you for requesting a Citi Executive® / AAdvantage® World EliteTM MasterCard®."

...
That's the same message I got at least twice. You can call one of the numbers in the wiki and likely get whatever info they want sorted out and/or move credit. Otherwise they will likely approve you with a 5K limit
KennyBSAT is offline  
Old Feb 8, 14, 4:38 pm
  #1520  
 
Join Date: Oct 2013
Posts: 36
Originally Posted by Blueskyheaven View Post
it doesn't work on automated system. did you do it with a live agent?
spoke with live agent, the rep told me it wouldn't work because the charges are in authorization stage and not posted yet.
Pay over the phone (using debit card) is only available for the posted amount like I had $2208 posted amount (however there are $5500 as pending transcation) and I asked for $3000 payment, but representative told that he can do maximum $2208. So, I agree for $2208. So, we can pay only posted amount over the phone.
yash1780 is offline  
Old Feb 8, 14, 4:41 pm
  #1521  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by KennyBSAT View Post
That's the same message I got at least twice. You can call one of the numbers in the wiki and likely get whatever info they want sorted out and/or move credit. Otherwise they will likely approve you with a 5K limit
Thanks. I called one of the numbers and expected to have to provide additional information or move lines, but the guy said I was approved already and my credit limit is $15K. Before I applied, I lowered the CL on two cards I rarely use, so that probably helped. Anyway, it's nice to know this one is on its way.

I'm new to the churn process. I only wish I had discovered it years ago. I appreciate all the advice offered here.
LWT3 is offline  
Old Feb 8, 14, 5:06 pm
  #1522  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,822
Originally Posted by KennyBSAT View Post
Call. I have been able to make a payment with a debit card and get credit freed up immediately with Citi.


Wow did not know this was even possible !!!!!!
tested and it worked like a charm for my payment from BOFA for 2k

Anyone test this with gift cards??
FYI

it says purchase citibank NA south dekota

I wonder if all banks can do it or just citi??
rgAAFT is offline  
Old Feb 8, 14, 5:36 pm
  #1523  
 
Join Date: Jun 2011
Location: PHL
Posts: 654
Originally Posted by rgAAFT View Post
Wow did not know this was even possible !!!!!!
tested and it worked like a charm for my payment from BOFA for 2k

Anyone test this with gift cards??
FYI

it says purchase citibank NA south dekota

I wonder if all banks can do it or just citi??
Lol never thought about that before but it would be beyond genius if it worked.
TimesTwo is offline  
Old Feb 8, 14, 5:45 pm
  #1524  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,822
Originally Posted by TimesTwo View Post
Lol never thought about that before but it would be beyond genius if it worked.


+1 ten times

how come they don't publicize this? I asked CSR that was assisting me and said they do this for customer convenience , but how can it be convenient if no one knows about it?

I didn't ask about limits but i did ask about which networks
he says Visa and MC only
takes immediate effect and its free
rgAAFT is offline  
Old Feb 8, 14, 6:08 pm
  #1525  
 
Join Date: Nov 2009
Posts: 19
Thank you very much! This is a great information and something I would not have even though about asking myself.
Originally Posted by KennyBSAT View Post
Call. I have been able to make a payment with a debit card and get credit freed up immediately with Citi.
xcg001 is offline  
Old Feb 8, 14, 6:13 pm
  #1526  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by rgAAFT View Post
+1 ten times

how come they don't publicize this? I asked CSR that was assisting me and said they do this for customer convenience , but how can it be convenient if no one knows about it?

I didn't ask about limits but i did ask about which networks
he says Visa and MC only
takes immediate effect and its free
Funny you mention "why don't they publicize this"....the CSRs barely acknowledge it's an option.

For 1.5 years I've gotten the "you can't make a payment" message.

Just this past week, the CSR gave me three other options before she said "oh yeah, you can pay with a debit card".....!!
pricesquire is offline  
Old Feb 8, 14, 6:17 pm
  #1527  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by pricesquire View Post
Funny you mention "why don't they publicize this"....the CSRs barely acknowledge it's an option.

For 1.5 years I've gotten the "you can't make a payment" message.

Just this past week, the CSR gave me three other options before she said "oh yeah, you can pay with a debit card".....!!
this is not any thing to be surprised about

during any weekday, payment you make online will go thru that same day.

what will be cool is if anyone tested this with visa or mc debit gift cards?
Blueskyheaven is offline  
Old Feb 8, 14, 6:24 pm
  #1528  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by Blueskyheaven View Post
this is not any thing to be surprised about

during any weekday, payment you make online will go thru that same day.

what will be cool is if anyone tested this with visa or mc debit gift cards?
News to me...and I'd be shocked if there weren't more people who were surprised at the whole 'paying w/ debit' gig.
pricesquire is offline  
Old Feb 8, 14, 6:38 pm
  #1529  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,822
Originally Posted by pricesquire View Post
News to me...and I'd be shocked if there weren't more people who were surprised at the whole 'paying w/ debit' gig.


Exactly

this is getting interesting
rgAAFT is offline  
Old Feb 8, 14, 6:43 pm
  #1530  
 
Join Date: Apr 2010
Location: JAX
Programs: UA,CO,SPG
Posts: 149
Did you have to give them your Pin number? Wouldn't matter since you can just use the last 4 digits of the Visa gift card.
popot53 is offline  

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