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Citi AA credit cards, except Executive. (2013-2014)

Old Jun 13, 2013, 2:57 pm
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Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

Old Jan 22, 2014, 5:22 pm
  #3946  
 
Join Date: Nov 2011
Posts: 115
Originally Posted by qeratify
I applied for the 50k miles link 2 weeks ago and was denied for too many credit inquiries. I sent a letter to the executive department, and received a call today that they ended up approving me for $3000.
Would you mind sharing or pm'ing the address you used? Did they pull your credit again? I have 8 inquiries showing with perfect payment history and not much util, they instantly denied me due to inquiries when I applied for the business card. I do have a duns and itin but the only business card I have reporting right now is my Alaska Air.
alaskan9974 is offline  
Old Jan 22, 2014, 6:07 pm
  #3947  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Originally Posted by alaskan9974
Would you mind sharing or pm'ing the address you used? Did they pull your credit again? I have 8 inquiries showing with perfect payment history and not much util, they instantly denied me due to inquiries when I applied for the business card. I do have a duns and itin but the only business card I have reporting right now is my Alaska Air.
Do you know how to use Google? If so, you can find the EO address.
f0xx is offline  
Old Jan 22, 2014, 6:14 pm
  #3948  
 
Join Date: Jun 2013
Posts: 40
Originally Posted by alaskan9974
Would you mind sharing or pm'ing the address you used? Did they pull your credit again? I have 8 inquiries showing with perfect payment history and not much util, they instantly denied me due to inquiries when I applied for the business card. I do have a duns and itin but the only business card I have reporting right now is my Alaska Air.
I just used the address in the wiki post: : CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

Yes... They did this for one of my HHonors cards and approved me with a $3.5k CL for a Visa Gold.
Ugh, that won't be any fun if I'm not approved for an AA card with at least some kind of sign up bonus. My reconsideration basically talked about how I want to earn AA miles now.. so I can't imagine why they would approve me for something else.
qeratify is offline  
Old Jan 22, 2014, 7:32 pm
  #3949  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Originally Posted by vlru
I wasn't patient enough, didn't wait for the recommended 18 months after the last AA card opened and hoped that Wiki saying "12-26" months is enough will work for me. I guess Wiki needs to be changed to say "18-26" months since last card approval to stop such impatient people like me from applying
Actually, following your thinking, the wiki should be change to just say "wait 26 months, anything less may not work".

The whole point is, sometimes 12 months works, but sometimes only 14 months, and sometimes only 16 months, and sometimes only 18 months, and sometimes only 20, months, and sometimes only 22 months, and sometimes only 24 months, and finally it to date has always worked at 26 months.

The odds of approval go up the more months you wait, but not necessarily linearly. (We don't have enough data points for a detailed distribution, we just know the biggest cluster of successes is 18+, but a very few people got approved at 12+, and a few people didn't get approved till 24 or even 26.)

Some people are impatient enough, and willing to put up with "wasted" pulls, to start at some earlier point in that sequence and just keep trying every couple months or so to see if they get a different result. Other people are "pull averse" and "risk averse" and they just wait 26 months. And some people are not quite as "pull averse" and "risk averse", but somewhat so, and they wait at least 18 months but not the full 26, and then if they fail at 18 they may wait more than 2 months before trying again.

The wiki can't possibly know which kind of person you are, so why should it be edited to match your specific credit card application personality?

Last edited by sdsearch; Jan 22, 2014 at 7:37 pm
sdsearch is offline  
Old Jan 22, 2014, 9:18 pm
  #3950  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by sdsearch
Actually, following your thinking, the wiki should be change to just say "wait 26 months, anything less may not work".

The whole point is, sometimes 12 months works, but sometimes only 14 months, and sometimes only 16 months, and sometimes only 18 months, and sometimes only 20, months, and sometimes only 22 months, and sometimes only 24 months, and finally it to date has always worked at 26 months.

The odds of approval go up the more months you wait, but not necessarily linearly. (We don't have enough data points for a detailed distribution, we just know the biggest cluster of successes is 18+, but a very few people got approved at 12+, and a few people didn't get approved till 24 or even 26.)

Some people are impatient enough, and willing to put up with "wasted" pulls, to start at some earlier point in that sequence and just keep trying every couple months or so to see if they get a different result. Other people are "pull averse" and "risk averse" and they just wait 26 months. And some people are not quite as "pull averse" and "risk averse", but somewhat so, and they wait at least 18 months but not the full 26, and then if they fail at 18 they may wait more than 2 months before trying again.

The wiki can't possibly know which kind of person you are, so why should it be edited to match your specific credit card application personality?
Agree. For example, I had success in re-application after 9 months, as documented on this thread. But I do not go about asking the WIKI post be changed to reflect my success.
geclub1 is offline  
Old Jan 22, 2014, 10:33 pm
  #3951  
 
Join Date: Mar 2013
Posts: 11
Originally Posted by geclub1
Agree. For example, I had success in re-application after 9 months, as documented on this thread. But I do not go about asking the WIKI post be changed to reflect my success.
Wow, guys, didn't expect so much rant from a simple suggestion.
Did you apply for the card after Aug 25th? What do you think can possibly be so different when people get denied for not being "new" customers when others get approvals with even shorter time btw applications? Do you think it's all to the discretion of the CSR? All 3 CSRs I talked to were consistent in saying that an offer is only for the "new" customers and it didn't sound like they could do anything.

Last edited by vlru; Jan 22, 2014 at 11:49 pm
vlru is offline  
Old Jan 23, 2014, 12:05 pm
  #3952  
 
Join Date: Sep 2012
Location: IAH
Posts: 418
Received this offer via email today for Citi AA Business World MasterCard. It's not in the wiki. Is this something new?

"Earn 30,000 AAdvantage® bonus miles after making $750 in purchases within the first 3 months of card membership. Plus, earn an additional 10,000AAdvantage® bonus miles after making $5,000 in purchases within the first 6 months of card membership."

I got my first AA biz card 1/2013 and cancelled it around the beginning of October. I got my last AA personal card in July 2013. Do they shotgun blast these offers or are they targeted? Assuming credit fundamentals are in order (not many inquiries, no recent Citi apps) does getting an email offer indicate one is eligible for the bonus again?
Slickw is offline  
Old Jan 23, 2014, 12:22 pm
  #3953  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Slickw
Received this offer via email today for Citi AA Business World MasterCard. Assuming credit fundamentals are in order (not many inquiries, no recent Citi apps) does getting an email offer indicate one is eligible for the bonus again?
I don't have experience with the AA Biz card. But there are a number of posts on this thread about people getting targeted offers for the personal AA card, getting approved and being given the bonus, despite having recently received another personal AA card.

And unlike Chase, if you are given a card and meet the spending requirements, Citi is univerally reported to always give you the bonus from the offer.

If you can risk the inquiry, I'd guess your odds of getting that card and the bonus are very good.
Brugge is offline  
Old Jan 23, 2014, 12:22 pm
  #3954  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Originally Posted by Slickw
Assuming credit fundamentals are in order (not many inquiries, no recent Citi apps) does getting an email offer indicate one is eligible for the bonus again?
The answer is no.
michael_v is offline  
Old Jan 23, 2014, 2:54 pm
  #3955  
 
Join Date: Jan 2014
Posts: 8
I searched this thread, but still have a questions about how the "free first checked bag" is affected by award travel. Everything I have read tells me it doesn't matter how one pays for the ticket (Citi AA card, other credit card, award miles, ...), the first checked bag will be free (for the primary and up to four companions) if: the primary cardmember is traveling and her AAdvantage number is on the reservation.

Is this correct? Thanks in advance for your help.
retyre is offline  
Old Jan 23, 2014, 3:14 pm
  #3956  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by retyre
I searched this thread, but still have a questions about how the "free first checked bag" is affected by award travel. Everything I have read tells me it doesn't matter how one pays for the ticket (Citi AA card, other credit card, award miles, ...), the first checked bag will be free (for the primary and up to four companions) if: the primary cardmember is traveling and her AAdvantage number is on the reservation.

Is this correct? Thanks in advance for your help.
...and the passengers are all on the same PNR. If so, then yes, you are correct
KennyBSAT is offline  
Old Jan 23, 2014, 3:15 pm
  #3957  
 
Join Date: Aug 2011
Programs: AA, UAL
Posts: 545
Originally Posted by retyre
I searched this thread, but still have a questions about how the "free first checked bag" is affected by award travel. Everything I have read tells me it doesn't matter how one pays for the ticket (Citi AA card, other credit card, award miles, ...), the first checked bag will be free (for the primary and up to four companions) if: the primary cardmember is traveling and her AAdvantage number is on the reservation.

Is this correct? Thanks in advance for your help.
Yes, it is 100% correct.

Cheers!
fromfall98 is offline  
Old Jan 23, 2014, 3:26 pm
  #3958  
 
Join Date: Jan 2014
Posts: 8
Excellente! Thanks, KennyBSAT and fromfall98, for responding so quickly.
retyre is offline  
Old Jan 23, 2014, 8:08 pm
  #3959  
 
Join Date: Jun 2010
Location: New York City
Programs: AA P; Marriott G; Hertz 5*; Club Carlson G; IHG P;
Posts: 84
Is 50k the best offer ever for the AA Personal and Business cards?
fenix8o0 is offline  
Old Jan 23, 2014, 10:53 pm
  #3960  
 
Join Date: Jan 2010
Posts: 396
Denied for Citi biz card

Datapoint:
I got denied for a business card with the reason being, "You already have the maximum number of accounts that can be issued to an individual." I previously had a business card but cancelled it in August. I do have an open AA personal card so that must be it.
samdori is offline  

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