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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Aug 3, 2013, 12:40 pm
  #1321  
 
Join Date: Dec 2012
Location: SoCal
Posts: 123
Originally Posted by pricesquire
Just got my Citi Gold AA Visa Signature Card. 25,000 miles after $750 spend in 4 months. Activated as of 15 minutes ago.

I want to hit the bonus via VRs, but I don't want to get my account red flagged or cause any disruption (fraudulent charge accusals; closing of card; etc).

Is it acceptable to just put a few meals on the card, maybe $50-75, then go buy $1k in VRs?

Or should I wait a few days...

What's the best way to do this...
The first charge I did on ours the day we recieved it was to buy two 500 gift cards. Before I could use the card again we were contacted by citi fraud dept. We had a short conversation regarding whether we authorized the charge and we were good to go.
wetsand is offline  
Old Aug 3, 2013, 12:44 pm
  #1322  
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Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Originally Posted by wetsand
The first charge I did on ours the day we recieved it was to buy two 500 gift cards. Before I could use the card again we were contacted by citi fraud dept. We had a short conversation regarding whether we authorized the charge and we were good to go.
This happened to me too, I was informed since I am new with this card they did not know my spending habit, also on a side note, my Barclay US AIrways card had the same thing, bought 1K of VR went through with no problems, but my second charge of $75 was declined for the same reason as the AA card. I find this acceptable as they have no point of reference on my spending habit, but if I can any more declines from these same cards I might have an issue.
FlightNurse is offline  
Old Aug 3, 2013, 1:05 pm
  #1323  
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Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
But is there ever a true "point of reference" for large purchases at pharmacies? I mean, I get their rationale, but at the same time, I could be spending $25k a year on a card and $1k at a pharmacy could still look out of whack.

Day 1 of this card, I'm going to go get a nice dinner, fill up the car with gas, then go get $1k of VRs. I guess anecdotal evidence suggests I should be waiting to hear from the fraud department.
pricesquire is offline  
Old Aug 3, 2013, 1:21 pm
  #1324  
 
Join Date: Jan 2009
Location: LAX
Posts: 670
Originally Posted by drminn
I have seen Citi keep a negative balance internally - they don't claw back points from AA but if you make more purchases with your card later they don't credit you miles until the negative balance is erased.
Have you seen this implemented with bonus miles, or only with regular spend-based miles?
sk8uno is offline  
Old Aug 3, 2013, 1:34 pm
  #1325  
 
Join Date: Nov 2006
Posts: 523
Data point: just applied for this as my 4th Citi AA card

Have two AA cards (1 biz, 1 pers) I got back in the days of the two-browser trick (3Q '12)
Picked up one of these cards (top link of the wiki) 8 days ago - approved via chat
Applied for another just now and was also approved via chat, but had to move credit from the card I just opened a week ago. I asked if it was an option to move it from other Citi cards I have (HH, etc), but was told it could only be this one card.

Seems to me like Citi's silo setup is in play here: cards associated with different programs seem to be completely segregated both from an IT as well as from a credit perspective. Works out for us, as it seems to improve the churn rate, but it is definitely odd juxtaposed to other banks.
UnitedConnection is offline  
Old Aug 3, 2013, 2:39 pm
  #1326  
 
Join Date: Apr 2007
Posts: 1,857
I got two "pre-selected" offers in the mail in the past two days, both for personal platinum cards with 50k miles after $3k spend. Both say to apply by September 15, and both say "only valid for new accounts" (not "not available to existing cardmembers"). Each offer has a different Personal Invitation Number.

I plan to use these to apply for two new cards in the next 10 days or so. I figure it's safer to use these, since they actually clearly state the terms & conditions (as opposed to the wiki application with no landing page). Does anybody see a problem with this? I'm also hoping that maybe, since I'm already pre-approved, there won't be a hard credit pull. This may be a pipe dream - does anyone know for sure either way?

Maybe more importantly, only I can use this offer, right? I'm also doing applications for my wife, and it would be better if we could save her a hard pull. Putting the PIN in the Citi application website pre-fills my name in the application, but it does allow me to change it.


History:
4/9 - instantly approved for personal platinum with 50k for $3k spend
4/12 - instantly approved for personal gold with 30k for $750 spend
I've already reduced & shifted credit limits to ensure there's plenty of available credit for my next applications.

Last edited by bobert24; Aug 3, 2013 at 2:52 pm
bobert24 is offline  
Old Aug 3, 2013, 3:02 pm
  #1327  
 
Join Date: Feb 2013
Location: MKE
Posts: 73
Originally Posted by pricesquire
But is there ever a true "point of reference" for large purchases at pharmacies? I mean, I get their rationale, but at the same time, I could be spending $25k a year on a card and $1k at a pharmacy could still look out of whack.

Day 1 of this card, I'm going to go get a nice dinner, fill up the car with gas, then go get $1k of VRs. I guess anecdotal evidence suggests I should be waiting to hear from the fraud department.

I spent about $2k on my first AA card in about 36 hours after activating it this week (including 2 VR's at separate CVS's) and didn't get a call from Citi. I think it might depend on the area where your transactions take place - I'm in a suburban area in Wisconsin and it may not get as much CC fraud as other areas. Just a guess.
bleech2 is offline  
Old Aug 3, 2013, 4:37 pm
  #1328  
 
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,320
Originally Posted by UnitedConnection
Data point: just applied for this as my 4th Citi AA card

Have two AA cards (1 biz, 1 pers) I got back in the days of the two-browser trick (3Q '12)
Picked up one of these cards (top link of the wiki) 8 days ago - approved via chat
Applied for another just now and was also approved via chat, but had to move credit from the card I just opened a week ago. I asked if it was an option to move it from other Citi cards I have (HH, etc), but was told it could only be this one card.

Seems to me like Citi's silo setup is in play here: cards associated with different programs seem to be completely segregated both from an IT as well as from a credit perspective. Works out for us, as it seems to improve the churn rate, but it is definitely odd juxtaposed to other banks.
I was approved for the AA MC a few weeks ago after moving credit from the HH cards - go figure, there seems to be no rhyme or reason.
drminn is offline  
Old Aug 3, 2013, 4:39 pm
  #1329  
 
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Originally Posted by UnitedConnection
Data point: just applied for this as my 4th Citi AA card

Have two AA cards (1 biz, 1 pers) I got back in the days of the two-browser trick (3Q '12)
Picked up one of these cards (top link of the wiki) 8 days ago - approved via chat
Applied for another just now and was also approved via chat, but had to move credit from the card I just opened a week ago. I asked if it was an option to move it from other Citi cards I have (HH, etc), but was told it could only be this one card.

Seems to me like Citi's silo setup is in play here: cards associated with different programs seem to be completely segregated both from an IT as well as from a credit perspective. Works out for us, as it seems to improve the churn rate, but it is definitely odd juxtaposed to other banks.
When I applied for my 4th AA card in early July, I definitely moved credit from a Citi HHonors card.
callmedtop is offline  
Old Aug 3, 2013, 5:03 pm
  #1330  
 
Join Date: Jan 2009
Location: LAX
Posts: 670
Originally Posted by benjiem1
I'm also hoping that maybe, since I'm already pre-approved, there won't be a hard credit pull. This may be a pipe dream - does anyone know for sure either way?
Pipe dream -- sorry.
sk8uno is offline  
Old Aug 3, 2013, 5:32 pm
  #1331  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by sk8uno
Pipe dream -- sorry.
Eh, I figured. Thanks for the info. I guess I'll go ahead and apply for my cards with the invitation codes, and her cards without them, and just take the hard pulls all around.
bobert24 is offline  
Old Aug 3, 2013, 5:38 pm
  #1332  
 
Join Date: Jul 2013
Posts: 95
Originally Posted by pricesquire
Just got my Citi Gold AA Visa Signature Card. 25,000 miles after $750 spend in 4 months. Activated as of 15 minutes ago.

I want to hit the bonus via VRs, but I don't want to get my account red flagged or cause any disruption (fraudulent charge accusals; closing of card; etc).

Is it acceptable to just put a few meals on the card, maybe $50-75, then go buy $1k in VRs?

Or should I wait a few days...

What's the best way to do this...

Originally Posted by wetsand
The first charge I did on ours the day we recieved it was to buy two 500 gift cards. Before I could use the card again we were contacted by citi fraud dept. We had a short conversation regarding whether we authorized the charge and we were good to go.
Originally Posted by pricesquire
But is there ever a true "point of reference" for large purchases at pharmacies? I mean, I get their rationale, but at the same time, I could be spending $25k a year on a card and $1k at a pharmacy could still look out of whack.

Day 1 of this card, I'm going to go get a nice dinner, fill up the car with gas, then go get $1k of VRs. I guess anecdotal evidence suggests I should be waiting to hear from the fraud department.
Originally Posted by bleech2
I spent about $2k on my first AA card in about 36 hours after activating it this week (including 2 VR's at separate CVS's) and didn't get a call from Citi. I think it might depend on the area where your transactions take place - I'm in a suburban area in Wisconsin and it may not get as much CC fraud as other areas. Just a guess.
All of these comments amaze me. Don't think for a second that you aren't being monitored as a new customer. I will pass on the sage advice I was given....take it slow to start and keep your spending as "real" as possible. There are many alternatives than throwing a 1k drug store charge on your card days into the relationship. Smoke and mirrors to start not a big middle finger to the cardinals.
hmmurdock is offline  
Old Aug 3, 2013, 5:47 pm
  #1333  
 
Join Date: Sep 2009
Programs: AA Gold, 1MM; Hyatt Explorist; MR Gold; HH Diamond
Posts: 533
May 2013 - approved for 50k/30k cards, miles posted successfully
August 2013 - approved for 50k again, we will see if the bonus miles post after 3k spending
rendezvous is offline  
Old Aug 3, 2013, 9:22 pm
  #1334  
 
Join Date: Sep 2011
Posts: 75
Data Point: 2013.

1. April 22, 2013- Citi Platinum select 50000 miles- Approved instantly.

2. July 1, 2013- Citi Platinum mastercard 35000 miles after 1.5 K spending-
Got pending notice. Later was asked for 4506T form. I guessed this was due to the raise I received and hence new income I entered in July application.Offered to send in pay stubs but they said require the tax info.
I decided to pass on it.

3. Aug 2, 2013- Applied for the same Citi master card with 35000 miles after 1.5K spend. Got approved after chat

Apart from these two cards have a Citi business Master card (50000 miles+$150) from last year's churn. Thinking of closing that one soon and applying for a new one, 1 month later.
grad10 is offline  
Old Aug 3, 2013, 9:25 pm
  #1335  
 
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
I was trying to think of ways to meet my 3k minimum spend for the 50k miles and was going to head out and look for VRs, but then I asked my apartment management if I could pay my rent for the next 3 months in a single payment and they said YES. Bingo. Hit my 3k spend in one day. So, if you guys live in apartment or something like that, ask your landlord/management if they will accept credit card payments for X number of months upfront.
doss1 is offline  


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