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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Sep 27, 2014, 2:12 pm
  #5116  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Originally Posted by Brugge
I have a Wells Fargo checking account, and pay my Citi ccs from there. 2 days for a weekday payment to post. I think you can do 4 payments a month to a single account. If you can do something like that, you can do $4K per month, easy peasy.
Good call! I'll push payments thru Serve in a couple days
x712xdamx is offline  
Old Sep 27, 2014, 5:17 pm
  #5117  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by x712xdamx
Ugh. When you get approved for a Citi Biz 50k card and only get a $1k credit line.

Gonna be an annoying 3 months of trying to make mid statement payments and dealing with credit limits!!
Originally Posted by slhansen219
Data point for Business cards... I requested CL to be reduced to $1k via SM. They responded back that they could only reduce to $7k. So I took that... better than nothing from my $10k limit. Will closed both accts in a day or two.

Thank you everyone for your help & suggestions!
Another Datapoint - Just downgraded my hubby's business card to $7k after SMing to lower CL to $1k and was told again, it has to be $7k.

But I just don't understand why they are giving people cards at $1k CL but won't let us reduce our existing card to $1k. Doesn't seem fair to anyone!!!
slhansen219 is offline  
Old Sep 28, 2014, 12:36 pm
  #5118  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by bobert24
I keep close track of my current & past credit limits on all of my cards. By doing this, over the past few months I've been able to identify the exact amount of credit that Citi is willing to extend to me at this point. It's pretty easy when you really pay attention - when they offer you a really odd number (like $5,100, or $12,300) on a new card, you can guess that's probably about your max. When you get multiple offers in a row for odd numbers like that, and they always add up (when combined with your current limits) to the same number, you can be pretty darn sure that you've found your number. It's by no means 100% foolproof, but it's certainly not coincidence that they've made multiple offers to me that would result in the exact same odd maximum credit line across all my cards.
Well, when you put it that way.

Thanks for the time and effort to post that. ^ ^ ^

It makes a lot of sense, and may turn out to be useful for us in the future. It also explains why we haven't tapped out our CLs with Citi. I had thought that all of those closed EXEC cards, even at the lowest allowed CL of $5K each, was going to come back to bite us when all of that CL was locked up for 6 months. But my last two instant approvals, and her easy peasy Recon calls showed that wasn't the case. Especially with the much higher CLs we got compared to before we got all those EXECs. And I couldn't figure why, so you are probably right about Citi not locking up closed CL for 6 months anymore. Assuming that they ever did in the first place.

Thanks again...
Brugge is offline  
Old Sep 29, 2014, 9:31 am
  #5119  
 
Join Date: Jan 2013
Location: CA
Posts: 188
Citi Thank You Preferred Declined

I hold a Citi Preferred card since 2 years. I also have Citi AA Platinum and Citi TY Premier. I applied for another Citi Preferred today but was declined instantly. Any reason why that may happen? Is there a limit on the number of Citi Preferred Cards we can hold?
somy is offline  
Old Sep 29, 2014, 10:57 am
  #5120  
 
Join Date: May 2013
Posts: 747
Anyone know, if I book a trip on AA while possessing this card, then cancel between here and the trip, will I still retain the free checked bag?
nrdk is offline  
Old Sep 29, 2014, 12:49 pm
  #5121  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by nrdk
Anyone know, if I book a trip on AA while possessing this card, then cancel between here and the trip, will I still retain the free checked bag?
In most cases you will not, you need to posses the card when you fly.
ninim2200 is offline  
Old Sep 29, 2014, 1:01 pm
  #5122  
 
Join Date: May 2013
Posts: 747
Originally Posted by ninim2200
In most cases you will not, you need to posses the card when you fly.
Kind of what I figured, the card is worth the annual fee for the 10% award rebate by itself but never hurts to consider the alternatives.
nrdk is offline  
Old Sep 29, 2014, 4:08 pm
  #5123  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
In most cases you will not, you need to posses the card when you fly.
So if you cancel the card, does Citi go find your reservation and remove that from it? Because you don't have to show the card when you get to the airport, so it must be somewhere in the reservation.
Brugge is offline  
Old Sep 29, 2014, 6:43 pm
  #5124  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by nrdk
Kind of what I figured, the card is worth the annual fee for the 10% award rebate by itself but never hurts to consider the alternatives.
What annual fee???

Ie, see this thread:

http://www.flyertalk.com/forum/citi-...all-cards.html
sdsearch is offline  
Old Sep 29, 2014, 6:50 pm
  #5125  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Brugge
So if you cancel the card, does Citi go find your reservation and remove that from it? Because you don't have to show the card when you get to the airport, so it must be somewhere in the reservation.
No, it's not in your reservation, it's in your account (just like your elite status at AA, if any, is in your account rather in your reservation, which is very clear if you make a reservation with a higher status but then fly after you've dropped in status).

And, in fact, aa.com tries to show whether you have the qualifying Cit card online (though with some problems):

http://www.flyertalk.com/forum/ameri...ssing-fee.html

http://www.flyertalk.com/forum/ameri...rd-i-dont.html

Last edited by sdsearch; Sep 29, 2014 at 6:55 pm
sdsearch is offline  
Old Sep 29, 2014, 8:51 pm
  #5126  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge
So if you cancel the card, does Citi go find your reservation and remove that from it? Because you don't have to show the card when you get to the airport, so it must be somewhere in the reservation.
The bags fee is paid or waived when you check-in and that's within 24 hours before you travel, AA system will know if you have AA card/account that will allow the free bag or not, this was my experience in the past.
ninim2200 is offline  
Old Sep 29, 2014, 10:58 pm
  #5127  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
The bags fee is paid or waived when you check-in and that's within 24 hours before you travel, AA system will know if you have AA card/account that will allow the free bag or not, this was my experience in the past.
So Citi giveth, and Citi taketh away. Sorry, being AA Lifetime Gold, and possesser of eleventy-seven no-fee AA cards, I haven't had to keep up on all of these details. Thank God...
Brugge is offline  
Old Sep 30, 2014, 8:48 am
  #5128  
 
Join Date: Apr 2007
Posts: 1,857
So I thought this was interesting. You may want to watch your mailbox.

We got a letter from Citi yesterday on one of the 3 Platinum cards that we still have open. Enroll in this offer, and get 2 free admiral's club passes when you spend $600 on gas, groceries, restaurants, and/or department stores in 3 months. Not a bad offer, especially if you're going to be traveling with more people than you can get in to the club with your Exec card.

I should note that this card has already had its annual fee waived, and has the double miles for 1k spending for 15 months on it, so I really have no idea why it was targeted for this. Who knows, maybe we'll get this offer for all 3 by the time it's all said & done.
bobert24 is offline  
Old Sep 30, 2014, 8:57 am
  #5129  
 
Join Date: May 2013
Posts: 747
Originally Posted by sdsearch
What annual fee???

Ie, see this thread:

http://www.flyertalk.com/forum/citi-...all-cards.html
Point taken, hadn't realized they were handing it out like candy. Waitin for the AF to drop any time for my call.
nrdk is offline  
Old Sep 30, 2014, 9:18 am
  #5130  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Originally Posted by sdsearch
What annual fee???

Ie, see this thread:

http://www.flyertalk.com/forum/citi-...all-cards.html
Hahaha, good point!! ^^
x712xdamx is offline  


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