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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old May 19, 2014, 7:26 pm
  #4636  
 
Join Date: May 2014
Location: RIC
Posts: 71
Originally Posted by Brugge
Was told the same thing in DEC 13. Used to be able to move CL, will probably be able to do it again, but no idea when that might be. But right now, only at Recon to a new cc, and sometimes not even then.
Might just be at their discretion. They offered me two options today when I applied: take Line A straight up or take Line B while lowering my other CL.
nandemo1 is offline  
Old May 20, 2014, 9:44 am
  #4637  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by nandemo1
Might just be at their discretion. They offered me two options today when I applied: take Line A straight up or take Line B while lowering my other CL.
Best I can tell the computer makes the decision, and the CSR doesn't have any way to override that. And no one here knows what that decision is based upon.
Brugge is offline  
Old May 20, 2014, 2:18 pm
  #4638  
 
Join Date: Jan 2013
Location: NYC
Posts: 538
A non-targeted flyer showcasing the 50K WMC personal and business offers came recently in the mail. I have added the landing page and individual app page links to the wiki. Enjoy!
st1575 is offline  
Old May 21, 2014, 7:20 am
  #4639  
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Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, *A Silver
Posts: 4,896
I just got my first biz AA card. I registered it online and it says that the card has not been activated even though I have activated it and made purchases successfully. Once the first transaction posted, the "not activated" message disappears. However, when I click on the account, I can only see finalized/posted transactions but not pending transaction. Does anyone else have this experience?
TOMFORD is offline  
Old May 21, 2014, 10:17 am
  #4640  
 
Join Date: Aug 2011
Posts: 488
Originally Posted by st1575
A non-targeted flyer showcasing the 50K WMC personal and business offers came recently in the mail. I have added the landing page and individual app page links to the wiki. Enjoy!
Thanks for sharing. Now, the real question is whether you can get this card and the 50k bonus if you already have other Citi AA cards.
Long Islander is offline  
Old May 22, 2014, 10:51 am
  #4641  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Long Islander
Thanks for sharing. Now, the real question is whether you can get this card and the 50k bonus if you already have other Citi AA cards.
I really don't know, but my best guess is:

Yes, if you get the targeted offer sent directly to you.

No if you just use an app sent to someone else.

I won't be finding out, however, since I live in the heart of MS country, and will be getting as many EXEC cards as Citi will give me.

Sure, it does give you a 10% rebate on miles used for award tickets, but capped at 10K a year. So it would take 5 years to get the extra 50K miles you would get as a bonus from the EXEC card over the regular card. I'll take my miles upfront, please.
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Old May 22, 2014, 11:30 am
  #4642  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by agp423
I just got my first biz AA card. I registered it online and it says that the card has not been activated even though I have activated it and made purchases successfully. Once the first transaction posted, the "not activated" message disappears. However, when I click on the account, I can only see finalized/posted transactions but not pending transaction. Does anyone else have this experience?
That is unfortunately normal. The Citi business card website cannot show pending transcations, only finalized/posted ones.
sdsearch is offline  
Old May 22, 2014, 11:37 am
  #4643  
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Join Date: Jan 2005
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Originally Posted by st1575
A non-targeted flyer showcasing the 50K WMC personal and business offers came recently in the mail. I have added the landing page and individual app page links to the wiki. Enjoy!
Originally Posted by Long Islander
Thanks for sharing. Now, the real question is whether you can get this card and the 50k bonus if you already have other Citi AA cards.
You're asking the wrong quesiton.

It's not "this" card, it's "these cards".

The churning rules are extremely different for (non-Executive) personal cards vs business cards.

So it's likely that the personal card offer follows the rules already mentioned in the wiki for personal cards (one every 12 to 18 to 26 months), while that the business card offer follows the rules already mentioned in the wiki for business cards (multiple times a year, as long as you cancel both the card account and the master account for the previous business card before you apply for the next business card).
sdsearch is offline  
Old May 22, 2014, 1:05 pm
  #4644  
 
Join Date: Apr 2013
Location: BOS
Programs: AA ExP || SPG Plt || Honors Diamond || UA Silver
Posts: 171
Mentioned this in wiki
"You can receive retention offers once every 6 months per card (no retention offers for Business cards). See this thread for details on the latest retention offers."

Could anyone verify is the 6 month rule accurate...?
Accidentally accepted a small retention offer yesterday, which is way worse than the waive annual fee+1kbonus for 16mo one. I think that's probably because my card has only been opened for 9 months. That small retention offer was spend 500 get 3k miles.
Is there any way to decline retention offer after one day? Or is it possible to get another retention offer after 3 months, when annual fee is billed?

p.s. The "no retention offers for Business cards" is not accurate. I got a retention offer for my biz world MC card too...
mrsmsr is offline  
Old May 22, 2014, 3:00 pm
  #4645  
 
Join Date: Jan 2005
Posts: 154
I can't decide if I care more about hard inquiries or the pain-in-the-butt of manufactured spending (I know, it's not that bad, but I've got other priorities for my time right now - and yes, either minimum would be outside of my routine, so I consider it manufactured). I'm interested in churning the AA because it's so easy, but I don't really fly AA anyway. Since I have no set goal, the 30K vs. 50K in miles doesn't make a huge difference for me, emotionally. (My plan consists of, "Well, if I rack up enough to get my family to Europe before we go in 2-3 years, great - otherwise, I'm going to be spending a lot of time laying over in Chicago on tickets I could've gotten nonstop for cash.")

Is there anyone reading this thread who actually did the $1K/30K offer instead of the $3K/50K? Are you happy with your decision?

Last edited by kitkatft; May 22, 2014 at 3:05 pm
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Old May 22, 2014, 5:17 pm
  #4646  
 
Join Date: Jun 2012
Posts: 336
switching offers

Originally Posted by mrsmsr
Mentioned this in wiki
"You can receive retention offers once every 6 months per card (no retention offers for Business cards). . .Could anyone verify is the 6 month rule accurate...? Accidentally accepted a small retention offer yesterday, which is way worse than the waive annual fee+1kbonus for 16mo one. ..That small retention offer was spend 500 get 3k miles. Is there any way to decline retention offer after one day? Or is it possible to get another retention offer after 3 months, when annual fee is billed?
In the past, I have reconsidered the offers and called back to switch offers the same day, which was fine as long as the offers hadn't been activated (sometimes takes 24-48 hrs). However, recently, I was curious if I could do so and called back, but the retention dept. told me it had already processed (after just 10 minutes) and they couldn't recall it. YMMV. (Tip: before accepting, always ask the agent if you are getting the best offer they have and if there are other offers available on your account. They are obligated to tell you if you ask.) I have heard of others getting an offer every 6 months, but I have never been able to do so. Good luck!
miles4sheli is offline  
Old May 22, 2014, 8:01 pm
  #4647  
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There is a separate thread for retention discussion.
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Old May 22, 2014, 8:34 pm
  #4648  
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Join Date: Jan 2005
Location: home = LAX
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Originally Posted by philemer
There is a separate thread for retention discussion.
And it is:

http://www.flyertalk.com/forum/credi...all-cards.html
sdsearch is offline  
Old May 22, 2014, 8:41 pm
  #4649  
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Location: home = LAX
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Originally Posted by kitkatft
Is there anyone reading this thread who actually did the $1K/30K offer instead of the $3K/50K? Are you happy with your decision?
Not really. I did it back when for a while you could repeat AA personal signup bonus offers every few months, and so back then it didn't seem to hurt, but since that ended a few months later (ie, went back to needing 12 to 18 to 26 months between personal AA card bonuses), in retrospect I wish I had done another 50k card then, even with the greater spend requirement.

Now, if the $1k/30k personal card offer was more repeatable than the $3k/50k personal card offer, that'd be a different answer. But I have seen no evidence that the $1k/30k personal card offer is very repeatable. The only thing I know to be repeatable much anymore is the business AA card offers, and while there are $1k/30k (or close) business card offers, business cards are more of a pain (you have to apply, wait for the card, activate, do the spend, wait for the miles to post, then cancel both the card account and its associated master account, before you can repeat again), so it's better to repeat bigger bonus cards less often than to try (and not necesarrilly succeed) at repeating smaller bonus cards more frequently.
sdsearch is offline  
Old May 22, 2014, 9:05 pm
  #4650  
 
Join Date: Jun 2011
Posts: 256
Originally Posted by miles4sheli
In the past, I have reconsidered the offers and called back to switch offers the same day, which was fine as long as the offers hadn't been activated (sometimes takes 24-48 hrs). However, recently, I was curious if I could do so and called back, but the retention dept. told me it had already processed (after just 10 minutes) and they couldn't recall it. YMMV. (Tip: before accepting, always ask the agent if you are getting the best offer they have and if there are other offers available on your account. They are obligated to tell you if you ask.) I have heard of others getting an offer every 6 months, but I have never been able to do so. Good luck!
Go with the 50k.
You also don't need to fly AA, they have plenty of partner airlines especially overseas that you can fly on.
Also, using AA miles for Hotel stays can result in a very good use of miles as well.
oyouno is offline  


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