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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
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Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Feb 18, 2014, 1:08 pm
  #4201  
 
Join Date: Jun 2000
Location: USA
Posts: 108
Miles still not posting to American...

After my 3rd statement still showed "0 AAdvantage Miles reported to American Airlines", I called the AAdvantage Customer Service. Finally got an agent that tried to conference with Citi, but disappeared from the conversation. After explaining the problem again to the very nice Citi CSR over a very bad connection, she said that the miles were sent to American.

So after insisting that nothing is posting in my account, she got an AAdvantage CSR on the line who apologize profusely and said they would review my account and post the miles within 10 days... normally, but because of the problems that they are experiencing now it could take longer, but no more than 30 days. She also offered to let me book an award anyhow, if needed.
jcsimard is offline  
Old Feb 18, 2014, 6:39 pm
  #4202  
 
Join Date: Sep 2013
Location: XNA
Programs: UA Platinum
Posts: 57
Read the Wiki and I wanted to clarify my situation.

I applied for the 100K AA Executive Citi MasterCard and was approved on 2/3/14. Before this, I had the Citi Gold AAdvantage World MasterCard which I closed on 2/14/12. If I reapplied for the Citi Gold AAdvantage World MasterCard today, would I be eligible for the 50K signup bonus again or do I need to wait 65 days from 2/3/14?
xolerf is offline  
Old Feb 18, 2014, 10:08 pm
  #4203  
 
Join Date: Dec 2013
Location: California
Posts: 6
Hey everyone. I'm a bit confused by this topic of churning and wanted to get clarification. Here's my Citi card history:
1. Approved for Citi Personal AMEX Dec 2011 (Card is closed)
2. Approved for Citi Personal VISA Dec 2011 (Card is closed) {used the double browser trick}
3. Approved for Citi Business MASTERCARD June 2012 (Card is closed)
4. Approved for Citi Personal VISA July 2013 (Card is closed)

From what I've recently read, I assume I can not get a Citi Personal card of ANY type until ~18 months from July 2013, correct?
If so, that's a long time off.

Interestingly, I received an email today from Citi inviting me to apply for a Platinum Select / AAdvantage World MasterCard and get 50K miles when spending $3K within the 3 months. I assume this is an automated email sent to all past and present members (fine print says: "offer is only valid for new applicants for a Citi / AAdvantage account"). They are just taunting me now.
1travelcat is offline  
Old Feb 19, 2014, 5:34 am
  #4204  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
1travelcat - The only recent positive datapoints without a 12+ month wait have been from snail mail targeted offers. If you decide to try your emailed one please post results, but I would say your chances are slim. You are, however, eligible for the Executive card for 100K if you can do the spending and don't mind the effectively $250 fee with lounge access.

Either way, it would be great if you could post the application link that was emailed to you after you decide whether you will use it or not, by pasting the emailed link into a browser with no cookies, allowing it to redirect to the application page and then pasting that link here. That is where most of the links for this thread have come from and yours would be newer than the ones we have.
KennyBSAT is offline  
Old Feb 19, 2014, 9:58 am
  #4205  
 
Join Date: Apr 2013
Location: BOS
Programs: AA ExP || SPG Plt || Honors Diamond || UA Silver
Posts: 171
Question about an old citi AA Amex card with $100 statement credit for AA purchase. Have anyone got the 2nd $100 statement credit in the 2nd year of your membership?
Annual fee posted today, made an AA purchase 2 weeks ago (~$90 tax for award travel), no statement credit posted.
Data point from another forum (there might be some other data point here but I just could not read all the 280 pages) showed some people do get the 2nd $100. I'm sure the $100 they mentioned is just for AA purchase, not for the "spend 30k a year get $100 statement credit".
So should I give citi a call?

Thanks
mrsmsr is offline  
Old Feb 19, 2014, 11:53 am
  #4206  
 
Join Date: Sep 2009
Posts: 17
Miles still not posting to American...

I'm still waiting on my 50K AA bonus miles too. The Citi CSR told me the miles should post to my AA account 10 days after the statement date.
raygromer is offline  
Old Feb 19, 2014, 11:54 am
  #4207  
 
Join Date: Aug 2011
Programs: AA, UAL
Posts: 545
Originally Posted by xolerf
Read the Wiki and I wanted to clarify my situation.

I applied for the 100K AA Executive Citi MasterCard and was approved on 2/3/14. Before this, I had the Citi Gold AAdvantage World MasterCard which I closed on 2/14/12. If I reapplied for the Citi Gold AAdvantage World MasterCard today, would I be eligible for the 50K signup bonus again or do I need to wait 65 days from 2/3/14?
Well, you are "eligible" for 50K bonus at all times if you get approved, whether you get approved or not is a different story. Based on the date line you provided, I would surmise you have very high probability of getting approved. As per general opinion, you can have "no more than 2 Citi apps" in 65 days period. As you have not applied for any other Citi card in past 65 days, I would say you are good to go!

Cheers!
fromfall98 is offline  
Old Feb 19, 2014, 1:41 pm
  #4208  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Datapoint regarding the business card: had Visa business card that I got with sole proprietorship/my SSN and cancelled it in Dec 2013. Applied in Feb 2014 for the MC business card from wiki using legit business' EIN and was approved today with a very good credit limit when I checked app status. Note, I am not advocating to get EIN unless you do have a legit business, otherwise you may have trobule with the IRS. I have only been churning business cards one per year. HTH.
michael_v is online now  
Old Feb 19, 2014, 5:20 pm
  #4209  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by raygromer
I'm still waiting on my 50K AA bonus miles too. The Citi CSR told me the miles should post to my AA account 10 days after the statement date.
The Citi CSR must be unaware of the widespread problems AA is having. If your miles post in 10 days, you're in the minority. Many of us are past two statement cycles and our miles still haven't posted.
LWT3 is offline  
Old Feb 19, 2014, 6:58 pm
  #4210  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Miles from old credit cards due to regular spend are posting to AA just fine for me -- last one posted 2/14/2014 and Citi statement says the miles were reported to AA. It would be interesting to find out what the problem is.
michael_v is online now  
Old Feb 19, 2014, 7:00 pm
  #4211  
 
Join Date: Jul 2013
Posts: 1,872
i have aadvantage award travel but has $300 tax and fee, Do I have to pay the $300 with my Citi aadvantage card to get the 10% of the miles back or I don't have to use Citi aadvantage card?
Blueskyheaven is offline  
Old Feb 19, 2014, 7:04 pm
  #4212  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Originally Posted by Blueskyheaven
i have aadvantage award travel but has $300 tax and fee, Do I have to pay the $300 with my Citi aadvantage card to get the 10% of the miles back or I don't have to use Citi aadvantage card?
I did not pay with Citi Aadvantage card and got the 10% back. HTH
michael_v is online now  
Old Feb 19, 2014, 7:05 pm
  #4213  
 
Join Date: Aug 2012
Location: BOS/MHT/PVD/BDL
Programs: Belong to Many but No Longer Loyal to Any
Posts: 880
Data Point: Applied for the Biz Card 50K bonus after the stated January 31st cutoff. Card arrived today and I confirmed w/CSR 50K bonus with $3K spend in 90 days and fee waived first year.
flyaxa is offline  
Old Feb 19, 2014, 7:05 pm
  #4214  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by michael_v
I did not pay with Citi Aadvantage card and got the 10% back. HTH
did you still get free checked bag? cos with using aadvantage citi card to pay the tax, you should get free checked bag
Blueskyheaven is offline  
Old Feb 19, 2014, 8:41 pm
  #4215  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Originally Posted by Blueskyheaven
did you still get free checked bag? cos with using aadvantage citi card to pay the tax, you should get free checked bag
Trip was in domestic first, so I cannot say anything about the checked bag.
michael_v is online now  


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