Citi cards closed, TYP confiscated, reasons not disclosed.
#16
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Depending on what your reported income and associated credit limits are, I don't think it is at all unreasonable for Citi to close an account with $160,000 in spending for "security reasons" even if it was repeatedly paid off.
Given that most of us are so "points centric," I think we sometimes forget that banks are mostly concerned about regulatory compliance and having "above board," credit worthy customers with legitimate sources of income. From that standpoint, I think it seems very reasonable that Citi need need not be going after customers for perk abuse when they close accounts that have these kinds of spending patterns ($160k+ over six weeks).
They may not like that we're spending thousands of dollars a month in bonused categories, but that's not what their looking for. They're looking for customers who might be using their accounts for illegal activity. It just so happens that this kind of spending looks like illegal activity and Citi has no self interest in being proven wrong.
Given that most of us are so "points centric," I think we sometimes forget that banks are mostly concerned about regulatory compliance and having "above board," credit worthy customers with legitimate sources of income. From that standpoint, I think it seems very reasonable that Citi need need not be going after customers for perk abuse when they close accounts that have these kinds of spending patterns ($160k+ over six weeks).
They may not like that we're spending thousands of dollars a month in bonused categories, but that's not what their looking for. They're looking for customers who might be using their accounts for illegal activity. It just so happens that this kind of spending looks like illegal activity and Citi has no self interest in being proven wrong.
#17
Join Date: Feb 2013
Posts: 1,818
Depending on what your reported income and associated credit limits are, I don't think it is at all unreasonable for Citi to close an account with $160,000 in spending for "security reasons" even if it was repeatedly paid off.
Given that most of us are so "points centric," I think we sometimes forget that banks are mostly concerned about regulatory compliance and having "above board," credit worthy customers with legitimate sources of income. From that standpoint, I think it seems very reasonable that Citi need need not be going after customers for perk abuse when they close accounts that have these kinds of spending patterns ($160k+ over six weeks).
They may not like that we're spending thousands of dollars a month in bonused categories, but that's not what their looking for. They're looking for customers who might be using their accounts for illegal activity. It just so happens that this kind of spending looks like illegal activity and Citi has no self interest in being proven wrong.
Given that most of us are so "points centric," I think we sometimes forget that banks are mostly concerned about regulatory compliance and having "above board," credit worthy customers with legitimate sources of income. From that standpoint, I think it seems very reasonable that Citi need need not be going after customers for perk abuse when they close accounts that have these kinds of spending patterns ($160k+ over six weeks).
They may not like that we're spending thousands of dollars a month in bonused categories, but that's not what their looking for. They're looking for customers who might be using their accounts for illegal activity. It just so happens that this kind of spending looks like illegal activity and Citi has no self interest in being proven wrong.
#18
Join Date: Apr 2012
Posts: 1,184
For all the whining that people do about financial reviews, they seem to forget that American Express is the only big guy that has a process in which you can (sort of) defend yourself, and that's the FR. Chase and Citi just shut you down without so much as a letter or call first. Give me a financial review any day.
#19
Join Date: Feb 2013
Posts: 1,818
For all the whining that people do about financial reviews, they seem to forget that American Express is the only big guy that has a process in which you can (sort of) defend yourself, and that's the FR. Chase and Citi just shut you down without so much as a letter or call first. Give me a financial review any day.
#20
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
The problem is that customers that look like their doing something illegal are just as much trouble as customers who are doing something illegal. Both types of customers are more trouble than their worth.
And I really don't think that Citi is looking for "perk abuse," it just so happens that what they ARE looking for (potential illegal activity) is also what perk abuse (in the most extreme cases) looks like.
And I really don't think that Citi is looking for "perk abuse," it just so happens that what they ARE looking for (potential illegal activity) is also what perk abuse (in the most extreme cases) looks like.
Last edited by CMHFlyerOH; Mar 30, 2013 at 10:15 pm
#21
Join Date: Jan 2013
Location: nyc
Programs: aa
Posts: 254
The reason why i said slow and steady is because im already blacklisted by chase so citi is the best i got for now And amex.I want to keep playing for the long run but 800k typ can get you alot of travel so you dont need citi right now.Im glad you got to keep the points when chase blacklisted me they kept my points.Chase wont give me a card for nothing in the world so i cherish my relationships with the other banks.Alot of people who only think about the now and go full throttle usually misses out on the good offers down the line.
I personally jumped on the 10 k spend amex business card a couple of weeks ago and really dont want to manafucture spend 20 k for me and my wife so i think i rather not take that chance.
I personally jumped on the 10 k spend amex business card a couple of weeks ago and really dont want to manafucture spend 20 k for me and my wife so i think i rather not take that chance.
#23
Join Date: Feb 2013
Posts: 1,818
The problem is that customers that look like their doing something illegal are just as much trouble as customers who are doing something illegal. Both types of customers are more trouble than their worth.
And I really don't think that Citi is looking for "perk abuse," it just so happens that what they ARE looking for (potential illegal activity) is also what perk abuse (in the most extreme cases) looks like.
And I really don't think that Citi is looking for "perk abuse," it just so happens that what they ARE looking for (potential illegal activity) is also what perk abuse (in the most extreme cases) looks like.
The reason why i said slow and steady is because im already blacklisted by chase so citi is the best i got for now And amex.I want to keep playing for the long run but 800k typ can get you alot of travel so you dont need citi right now.Im glad you got to keep the points when chase blacklisted me they kept my points.Chase wont give me a card for nothing in the world so i cherish my relationships with the other banks.Alot of people who only think about the now and go full throttle usually misses out on the good offers down the line.
#24
Join Date: Apr 2012
Posts: 1,184
Great point but man, so harsh for the clients because they technically didn't do anything wrong and didn't even violate terms and conditions (correct me if i'm wrong of course).
The reason for your blacklist was similar to the reason discussed in this thread I assume? Did you violate any T&Cs with CHase?
The reason for your blacklist was similar to the reason discussed in this thread I assume? Did you violate any T&Cs with CHase?
#25
Join Date: Nov 2007
Location: PHX
Posts: 4,782
Family member got shut down too. Got the 5x card last month with an extremely low limit. Got them to increase it to $7k. Bought 6.5k worth of VR plus a few other swipes over a couple of weeks. Checked account a few days ago and both the 5x preferred and the premier were shut down. Called in and asked how we could be shut down before even our first statement closed. I was very nice. Got escalated to a supervisor who asked a bunch of income questions, put us on hold, and reopened the accounts. Never used the word "perk abuse" and said it was the high dollar charges in the first month the account was open.
Not sure we are going to push our luck with too many more VRs on this card. This family member has only a few months left until eligible for AA citi churn and we don't want to get shut down.
Not sure we are going to push our luck with too many more VRs on this card. This family member has only a few months left until eligible for AA citi churn and we don't want to get shut down.
#26
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Was there excessive spending on the Premier as well?
Were any other Citi accounts closed beyond just the Preferred and Premier?
Was the Premier a new account or one with some history?
Just trying to get some history to put all thus info in context.
Were any other Citi accounts closed beyond just the Preferred and Premier?
Was the Premier a new account or one with some history?
Just trying to get some history to put all thus info in context.
Last edited by CMHFlyerOH; Mar 31, 2013 at 8:54 am
#27
Join Date: Apr 2005
Location: NYC
Posts: 1,756
If you get blacklisted, every single CC account you have with Citi will be closed. That also includes any Citi corporate cards if you any which could lead to some serious problems. Doesn't looked like lkar's relatives were blacklisted since they were able to reopen their cards. I have never heard anyone able to get off the blacklist, yet.
#28
Join Date: Nov 2007
Location: PHX
Posts: 4,782
Those were the only two cards she had.
History.
#30
Join Date: Mar 2010
Posts: 78
Family member got shut down too. Got the 5x card last month with an extremely low limit. Got them to increase it to $7k. Bought 6.5k worth of VR plus a few other swipes over a couple of weeks. Checked account a few days ago and both the 5x preferred and the premier were shut down. Called in and asked how we could be shut down before even our first statement closed. I was very nice. Got escalated to a supervisor who asked a bunch of income questions, put us on hold, and reopened the accounts. Never used the word "perk abuse" and said it was the high dollar charges in the first month the account was open.