Citi cards closed, TYP confiscated, reasons not disclosed.
Oct 3, 2013, 3:04 pm
#1533
Join Date: Apr 2012
Posts: 198
Seriously though, I'm sitting on the points because I want to redeem them for their maximum value towards airfare. When I have flights to book, I redeem. I choose not to settle for gift cards just because of citi's earlier scare tactics.
If they want to come after me, so be it. I'll nail them in court. With the opportunity for triple damages, 12% annual interest and atty fees under the consumer protection stature in my liberal state, I could rake in way more than I ever expected. See my posts up thread for elaboration.
Oct 3, 2013, 5:07 pm
#1534
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I have an amount not too far off that balance, although in 2 separate accounts (1 acct with Preferred, 1 with Premier). I just redeemed a bunch out of the Premier account for flights.
Keep in mind that on 10/20, the Premier bonus goes from 33% to 25%. On a 30K point ticket, that's a $25 difference.
By the way, I haven't had problems redeeming for gift cards ... redeemed for an electronic retailer for some products I had to buy as well as a hotel chain to pay for stays. I think the main problem was with mortgage/loan checks.
Lastly, I haven't had that problem of "disappearing points" although I do look at my statements to see what points I should have. And if I'm still ahead, I keep my mouth shut
Keep in mind that on 10/20, the Premier bonus goes from 33% to 25%. On a 30K point ticket, that's a $25 difference.
By the way, I haven't had problems redeeming for gift cards ... redeemed for an electronic retailer for some products I had to buy as well as a hotel chain to pay for stays. I think the main problem was with mortgage/loan checks.
Lastly, I haven't had that problem of "disappearing points" although I do look at my statements to see what points I should have. And if I'm still ahead, I keep my mouth shut
Oct 3, 2013, 5:39 pm
#1535
Join Date: Jan 2013
Location: LAX, SNA
Posts: 359
Here's something new... anyone encounter something like this?
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.
Oct 4, 2013, 9:19 am
#1536
Join Date: Sep 2012
Posts: 212
Here's something new... anyone encounter something like this?
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.
Oct 4, 2013, 12:59 pm
#1537
Join Date: Aug 2008
Posts: 385
Citi is unreal ... they closed two of my dh's cc accounts since he hadn't used them in a long time ... fortunately none of them had any points hanging out ... and now they won't let him open a new credit card, for undisclosed reasons. When I talked to the analyst she said it was because account was closed by issuer, but when we reviewed the reason, she said she would put it through to try to get the new cc approved, and we would get a letter, but it was still a reject. Then wrote to the Prez and got back the same non-answer. Anyhow, I try to keep my TYP's at a low balance for fear of confiscation.
Oct 4, 2013, 2:30 pm
#1538
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Citi is unreal ... they closed two of my dh's cc accounts since he hadn't used them in a long time ... fortunately none of them had any points hanging out ... and now they won't let him open a new credit card, for undisclosed reasons. When I talked to the analyst she said it was because account was closed by issuer, but when we reviewed the reason, she said she would put it through to try to get the new cc approved, and we would get a letter, but it was still a reject. Then wrote to the Prez and got back the same non-answer. Anyhow, I try to keep my TYP's at a low balance for fear of confiscation.
They may eventually unblock a customer under these circumstances but it takes awhile.
Oct 4, 2013, 5:21 pm
#1539
Join Date: Aug 2008
Posts: 385
Any idea how long it takes to get un-banned?
Oct 4, 2013, 8:36 pm
#1540
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Why would anyone keep a card for numerous years and not use the card? If you are going to keep a card, use it at least once a year.
Oct 4, 2013, 11:22 pm
#1541
Join Date: Feb 2009
Posts: 699
oh dear citi just closed our old citi shell cc for lack of use. i did try to use it every once in a while (definitely used it at least once this year) but obviously i didnt use it enough. it would be so sad if the primary cardholder is banned for a while for non use of this card 
Oct 5, 2013, 9:35 pm
#1543
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Oct 6, 2013, 7:12 am
#1545
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
Here's something new... anyone encounter something like this?
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.
On 9/5 I took a screenshot of my point balance, which at the time showed 442,799. Between 9/5 and today, the only point activity that has occurred in my account is +925 points earned through my Citi checking account. Yet my point balance shows a total of 432,814. So rather than increasing by 925, I have decreased by 9985, even though I haven't redeemed any points since July. There is nothing in my point history backing up this reduction in point balance.
Unless there was previously a mathematical error that they now fixed, I can't imagine the explanation for this. For obvious reasons, I don't want to call, but this sucks, because that's worth >$100.
I'm due to have another 80k posted within the next day or two, so I guess I'll know soon if something is really amiss.