When do my Thank You points expire?

It depends.

It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)

To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.

What happens when I cancel a credit card from which I have earned TY points?

Points previously earned from that sponsor account will expire after 60 days.


What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?

A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.


What are the rules for sharing points from my account to another TY account?

If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that

• this is true regardless of whether you share to another TY user or to another TY account you hold (if you have multiple TY accounts);
• you may not share points that are expiring in less than 90 days; and
• you may not share more than 100K points (or receive more than 100K shared TY points) in any calendar year.

For details, see ThankYou Point Sharing capped at 100,000 points per calendar year


When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?


Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.


How can I see my expiring points?


Follow these steps:

1. Log into your Thank You account (either directly or via citicards.com)
2. From the My Account menu (top right of screen), select either "My Account Overview" or "My Points Summary"
3. Look for a statement near the top of the screen such as "You do not have any points expiring within the next 60 days or less"
4. Select "View all expiring points"
5. Alternate: If logged in, you should be able to see the list at:https://www.thankyou.com/accountStatementExpiry.jspx

Note: The totals displayed will not include points expiring within 60 days as a result of closing a sponsor account. SOURCE


Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?


Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.

If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:

https://www.doctorofcredit.com/produ...w-card-number/

https://thepointsguy.com/2017/07/pro...24-month-rule/