Last edit by: rrgg
When do my Thank You points expire?
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
- this is true regardless of whether you share to another TY user or to another TY account you hold (if you have multiple TY accounts);
- you may not share points that are expiring in less than 90 days; and
- you may not share more than 100K points (or receive more than 100K shared TY points) in any calendar year.
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
- Log into your Thank You account (either directly or via citicards.com)
- From the My Account menu (top right of screen), select either "My Account Overview" or "My Points Summary"
- Look for a statement near the top of the screen such as "You do not have any points expiring within the next 60 days or less"
- Select "View all expiring points"
- Alternate: If logged in, you should be able to see the list at:https://www.thankyou.com/accountStatementExpiry.jspx
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
Citi ThankYou points - cancel, downgrade & expiration considerations (2012 - 2023)
#661
Join Date: Oct 2006
Posts: 45
Existing travel reservations and cancelling premier card
If I've booked travel with TY points and then cancel my card prior to using the travel reservations, do I run the risk of losing the reservation? Or will that better considered a separate transaction that had already been booked and paid for? I know trying to get a refund on that booked travel reservation with a cancelled card may be futile but just curious if anyone has insight into this.
Thanks.
Thanks.
#662
Join Date: Oct 2006
Posts: 45
If I've booked travel with TY points and then cancel my card prior to using the travel reservations, do I run the risk of losing the reservation? Or will that better considered a separate transaction that had already been booked and paid for? I know trying to get a refund on that booked travel reservation with a cancelled card may be futile but just curious if anyone has insight into this.
Thanks.
Thanks.
#663
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Moderator action
Question about CitiBusiness AAdvantage card has been moved, because it earns AA miles rather than ThankYou points:
https://www.flyertalk.com/forum/citi...ne-offers.html
https://www.flyertalk.com/forum/citi...ne-offers.html
#664
Join Date: Apr 2019
Posts: 33
I have Citi Prestige and Citi Premier, but do not use the Premier much anymore. I would only keep the Premier for credit history. If I downgrade to no-fee card to maintain history, would I be able to apply again for Premier in 24 months to get a new welcome bonus?
#665
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+℠, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi Premier℠ or Citi Prestige®, or if you have closed any of these cards, in the past 24 months.
#666
Join Date: May 2013
Posts: 258
Well shoot, I need to book flights for late August/early Sept next year and looks like I will just miss the out with the devaluation of TYP.
eta: I also have Premier, so I guess I keep my 1.25x (for now)
eta: I also have Premier, so I guess I keep my 1.25x (for now)
Last edited by voodoogirl; Jun 21, 2019 at 4:46 am
#667
Join Date: Jun 2009
Posts: 2,135
Citi preferred
guys - i don't plan to travel over the next 12 months and the annual fee is up. What's the best way to use up the points and close the card? Can I use the points to buy airbnb gift cards or something or is it possible to just get a check so I can invest that money
thx
thx
#668
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Preferred was a free card. Which card do you actually have, Premier, Prestige? How many points?
#670
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
This is subject of this entire thread, you will find useful ideas if you scroll back and read.
Premier allows you to transfer to airline partners. Any interest in that?
Most reported downgrades have been to Preferred or Rewards+.
Premier allows you to transfer to airline partners. Any interest in that?
Most reported downgrades have been to Preferred or Rewards+.
#671
Join Date: Jun 2009
Posts: 2,135
They only offered double cash, not preferred. Can double cash transfer to travel partners or book at 1 cents per point redemption
#672
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Double Cash earns cents, not points. There is a report that there will be an option to convert Double Cash monet to points, but because this has not yet happened we do not know the details.
Citi Double Cash to allow conversion to ThankYou Points (Fall 2019)
I would not expect a free card to offer the ability to transfer to airlines. At present only Premier and Prestige can transfer.
Citi Double Cash to allow conversion to ThankYou Points (Fall 2019)
I would not expect a free card to offer the ability to transfer to airlines. At present only Premier and Prestige can transfer.
#673
Join Date: Dec 2005
Posts: 117
I could not find an answer to this specific question.
I have a citi thank you premier card. Used points to book hotel reservations (which are refundable if cancelled within some # of days prior to arrival).
If I cancel card before my trip and end up for some reason NEED to cancel the reservation (unlikely but you never know) then what happens?
Do points go back to my cancelled account? Would I then be able to use them again?
Any information appreciated.
I have a citi thank you premier card. Used points to book hotel reservations (which are refundable if cancelled within some # of days prior to arrival).
If I cancel card before my trip and end up for some reason NEED to cancel the reservation (unlikely but you never know) then what happens?
Do points go back to my cancelled account? Would I then be able to use them again?
Any information appreciated.
#674
Join Date: Feb 2011
Posts: 696
Citi Premier downgrade points questions
Hi all, currently I have 50k TY points in my old Premier card. I got approved for another Premier card with 60k welcome bonus points. I plan on downgrading my old Premier to rewards+ for the 10% rebate benefit. To go with that plan, do I need to transfer/combine my old Premier 50k TY points to my new Premier first? I am afraid I do the downgrade, and lose all my 50k TY points. Thanks!
#675
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
I just downgraded my ThankYou Premier card to ThankYou Preferred. My points from the card are now set to expire in 7 days!!! Is that normal?
I have done this downgrade in the past and my points never expired. Is this expiration new?
I have done this downgrade in the past and my points never expired. Is this expiration new?