May 29, 2013, 3:40 pm
Last edit by: rrgg
When do my Thank You points expire?
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
- this is true regardless of whether you share to another TY user or to another TY account you hold (if you have multiple TY accounts);
- you may not share points that are expiring in less than 90 days; and
- you may not share more than 100K points (or receive more than 100K shared TY points) in any calendar year.
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
- Log into your Thank You account (either directly or via citicards.com)
- From the My Account menu (top right of screen), select either "My Account Overview" or "My Points Summary"
- Look for a statement near the top of the screen such as "You do not have any points expiring within the next 60 days or less"
- Select "View all expiring points"
- Alternate: If logged in, you should be able to see the list at:https://www.thankyou.com/accountStatementExpiry.jspx
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
Citi ThankYou points - cancel, downgrade & expiration considerations (2012 - 2023)
May 14, 2018, 5:29 pm
#601
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Is there a way I could combine/move the TURKISH AIRLINES MILES & SMILES miles to my United Mileage Plus account?
May 14, 2018, 9:28 pm
#602
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 872
So if I was to transfer my points to TURKISH AIRLINES MILES & SMILES, would I book a United flight through the TURKISH AIRLINES MILES & SMILES site?
Is there a way I could combine/move the TURKISH AIRLINES MILES & SMILES miles to my United Mileage Plus account?
May 15, 2018, 10:47 am
#603
Join Date: Nov 2011
Location: Iowa
Posts: 721
So if I was to transfer my points to TURKISH AIRLINES MILES & SMILES, would I book a United flight through the TURKISH AIRLINES MILES & SMILES site?
Anyone one else want to reply and offer their opinion?
Anyone one else want to reply and offer their opinion?
May 15, 2018, 11:27 am
#604
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Avianca is also a United partner (it's also in Star Alliance), and a TYP transfer partner. I haven't tried, but the lookup and booking process might be easier on Avianca than described above on Turkish.
May 15, 2018, 2:57 pm
#605
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Sorry for the confusion. I know nothing about TK's frequent flyer program or booking process, but if you want to book a UA flight using TK miles the booking must be made through TK, using whatever procedure they specify - which would be better researched here:
https://www.flyertalk.com/forum/turk...es-smiles-641/
https://www.flyertalk.com/forum/turk...es-smiles-641/
May 21, 2018, 11:21 am
#606
Join Date: Nov 2011
Location: Iowa
Posts: 721
I think the best option for me is probably going to be to cancel the City TY Premier card and use the points within 60 days. Does anyone happen to know if I get to use the points at the Premier rate or will they be valued at a lesser rate?
Thanks
Thanks
May 21, 2018, 8:07 pm
#607
Join Date: May 2018
Posts: 1
So if I PC a ThankYou Preferred (previous Forward) to a ATT Access More, will it reset the 24 month clock..? And will the PC cause my points expire ? I have around 50k points expires at this Dec.
Last edited by j262byuu; May 22, 2018 at 7:39 am
May 26, 2018, 9:07 am
#608
Join Date: Nov 2011
Location: Iowa
Posts: 721
If I cancel my Citi Thank You Premier today will I be able to get a refund for the annual fee that is due to be paid on June9th?
May 26, 2018, 10:52 am
#609
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
30 days of the mailing or delivery date of the statement on which the fee is billed.
So rather than looking at the date due, I would look at the statement closing date and add 30 days from there and you have until that time to call and cancel the card to get a refund.
May 27, 2018, 10:17 am
#610
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
As to your points expiration question, I think you'll have to ask Citi. It's a very rare combination of cards to PC AFAIK, so I doubt there are datapoints on it.
Jun 6, 2018, 12:28 am
#611
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Citi
If you are going to do it though would love to know how that turns out.
Jun 6, 2018, 12:31 am
#612
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
So does anyone know - when you cancel your Prestige card - and the points then have a 60 day expiration - can you still redeem them TYP in those 60 days at the same 25% bonus on airfare - or do you lose that benefit and it just goes to 100 TYP for $1?
Jun 10, 2018, 9:19 am
#613
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,302
I recently downgraded my Premier card to a Preferred since I didn't need the benefits of that card anymore. I also have a Prestige card.
Any ideas on which points are used first in a redemption, when both don't have expiration dates? I don't envision getting rid of the Prestige anytime soon since it's my primary travel card, but would prefer to use up the points associated with the Preferred card first on my next redemption.
Thanks in advance!
Any ideas on which points are used first in a redemption, when both don't have expiration dates? I don't envision getting rid of the Prestige anytime soon since it's my primary travel card, but would prefer to use up the points associated with the Preferred card first on my next redemption.
Thanks in advance!
I'm about to do the same (downgrade Premier, have and will keep Prestige). I didn't see an answer on this question, so I'm asking it once again.
Thanks from me in advance as well!
Jun 11, 2018, 4:34 pm
#614
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
So if you want to transfer from the card that has transferrability first, just transfer.
The only thing I don't know is if you would want to trransfer the pionts from the downgraded-to-Preferred card first, then how would you do that.
But what it does matter which points you use first, if neither expire, when the card you downgraded has no annual fee and thus you can keep it "forever" which just one small purchase a year or so?
Jun 12, 2018, 7:00 pm
#615
Join Date: Dec 2013
Location: LAX, SIN
Programs: SQ Gold, UA 1K
Posts: 40
Combined Premier and Prestige TY Accounts - Cancel or downgrade prestige account?
I have both the Citi Prestige and Premier Accounts. I don't want to keep the Prestige card because of the annual fee.
I read that I could downgrade the Prestige card to the no annual fee Preferred Card. And then transfer the points back to my premium Premier card. But it seems like I am unable to do it because I have pooled or combined my points together. Which will just devalue my prestige points to regular preferred points. Is this true or can I downgrade and then transfer back to my Premier card maintaining the ability to transfer to hotel or airline partners?
Does anyone have similar experience of having both cards and combined the accounts together? I know that the safest method is to transfer all my points out to an airline partner. But I was hoping to keep it as thank you points for its flexibility. Thank you for any input or suggestions you may have!
I read that I could downgrade the Prestige card to the no annual fee Preferred Card. And then transfer the points back to my premium Premier card. But it seems like I am unable to do it because I have pooled or combined my points together. Which will just devalue my prestige points to regular preferred points. Is this true or can I downgrade and then transfer back to my Premier card maintaining the ability to transfer to hotel or airline partners?
Does anyone have similar experience of having both cards and combined the accounts together? I know that the safest method is to transfer all my points out to an airline partner. But I was hoping to keep it as thank you points for its flexibility. Thank you for any input or suggestions you may have!
