Apr 9, 2013, 10:59 am
Last edit by: stheller
This benefit ends in October 2014. See THIS thread.
Please verify that you are posting in the correct thread.
This thread discusses a Companion Ticket benefit provided to Citi Premier and Prestige cardholders.
There is also a 15% Discount benefit, which is discussed in a separate thread:
New Citi Premier & Prestige 15% Off Travel when booked through Spirit Incentives
Both benefits can be booked online: http://www.thankyoucompanion.com/
Can also be booked by phone: (866) 428-4078, M-F 9a-6p ET, Sat 10a-1p ET. There are some reports that Delta results will not populate online but can be booked by phone, assuming it is among the lowest published fares.
Please verify that you are posting in the correct thread.
This thread discusses a Companion Ticket benefit provided to Citi Premier and Prestige cardholders.
There is also a 15% Discount benefit, which is discussed in a separate thread:
New Citi Premier & Prestige 15% Off Travel when booked through Spirit Incentives
Both benefits can be booked online: http://www.thankyoucompanion.com/
Can also be booked by phone: (866) 428-4078, M-F 9a-6p ET, Sat 10a-1p ET. There are some reports that Delta results will not populate online but can be booked by phone, assuming it is among the lowest published fares.
Citi Prestige card companion ticket
Jun 11, 2015, 5:11 am
#601
Join Date: Jan 2015
Posts: 7
update
After taking 2 days to respond, Citi said that the AU has never been eligible for the companion pass even if added prior to the change of benefits. After the tedious experience of using the companion pass on the primary account earlier this week, maybe that isn't a big loss... I have a feeling we won't be renewing. If anyone has had a different experience, please let me know. Thanks!
Jun 11, 2015, 7:39 am
#602
Join Date: Dec 2010
Location: PHX
Posts: 323
After taking 2 days to respond, Citi said that the AU has never been eligible for the companion pass even if added prior to the change of benefits. After the tedious experience of using the companion pass on the primary account earlier this week, maybe that isn't a big loss... I have a feeling we won't be renewing. If anyone has had a different experience, please let me know. Thanks!
Jun 13, 2015, 1:38 am
#603
Join Date: Mar 2014
Location: CA
Programs: cnb reward for travel/gas/restaurant/grocery
Posts: 81
After taking 2 days to respond, Citi said that the AU has never been eligible for the companion pass even if added prior to the change of benefits. After the tedious experience of using the companion pass on the primary account earlier this week, maybe that isn't a big loss... I have a feeling we won't be renewing. If anyone has had a different experience, please let me know. Thanks!
Jun 13, 2015, 2:21 pm
#604
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,032
After taking 2 days to respond, Citi said that the AU has never been eligible for the companion pass even if added prior to the change of benefits. After the tedious experience of using the companion pass on the primary account earlier this week, maybe that isn't a big loss... I have a feeling we won't be renewing. If anyone has had a different experience, please let me know. Thanks!
Jun 14, 2015, 3:25 pm
#605
Join Date: May 2012
Posts: 514
I used both Primary and AU's companion tickets during the last week. It was a frustrating process. And one of the companion tickets was used for a flight departing and returning in December. It seems that flights should be booked (and not "completed" as it was in the email they sent to explain the changes) by October 18. Or perhaps I was lucky...
Jul 22, 2015, 12:58 pm
#609
Join Date: May 2012
Posts: 514
If you still have your Prestige card and its anniversary is before October 18, you are eligible to use this benefit until the anniversary of your card. If the anniversary of your card is after October 18, you are not eligible for this benefit.
Aug 24, 2015, 7:41 pm
#610
Join Date: Dec 2007
Posts: 118
Has anyone had any success booking a flight that did not complete by October 18? Does only the outbound leg need to be by that day? I have one ticket left I would need to use by the 27th.
It appears there is no way to book something rather expensive and then exchange for credit or change dates after booking?
It is too bad we are approaching the end of a fun era in companion tickets. Congratulations to everyone that went hard!
It appears there is no way to book something rather expensive and then exchange for credit or change dates after booking?
It is too bad we are approaching the end of a fun era in companion tickets. Congratulations to everyone that went hard!