Nov 5, 2013, 3:37 pm
Last edit by: beltway
Q. Which co-branded Citi cards require their own separate username/account?
A. The following:
A. Yes. If you have a Citi checking or savings account, you can link all of the various Citi cards to it, thus combining all cards under one master login.
Q. How do I add a credit card to my current Citi account? (non-banking customers)
A. The following:
Bloomingdale's Credit Card
CITGO Credit Card
ExxonMobil MasterCard®
Macy's Credit Card
Phillips 66®-Conoco®-76TM MasterCard®
Phillips 66®-Conoco®-76TM Platinum MasterCard®
Sears Card
Shell MasterCard® from Citi Cards®
Sunoco® MasterCard
The Home Depot
Q. That's wildly inconvenient. Isn't there way to combine all of my cards under one login?CITGO Credit Card
ExxonMobil MasterCard®
Macy's Credit Card
Phillips 66®-Conoco®-76TM MasterCard®
Phillips 66®-Conoco®-76TM Platinum MasterCard®
Sears Card
Shell MasterCard® from Citi Cards®
Sunoco® MasterCard
The Home Depot
A. Yes. If you have a Citi checking or savings account, you can link all of the various Citi cards to it, thus combining all cards under one master login.
Q. How do I add a credit card to my current Citi account? (non-banking customers)
- Activate a new card by phone or online (if online, do not create a new online account)
- Log in to your main Citi personal account online
- Click "Profile & Settings"
- Click "Link/Unlink a Credit Card"
- Under "Link Account: Enter Information" select "Credit Card" from the drop-down under "Account Type:"
- Enter the "Credit Card Account Number" and click "Next", then follow any remaining prompts.
Managing multiple Citi cards with fewest online accounts [Consolidated].
Jul 15, 2016, 11:59 am
#136
Join Date: Nov 2015
Location: California via OAK
Posts: 139
This is not accurate in my experience. I have multiple Citi HHonors cards, multiple Citi AAdvantage personal cards, and a Citi ThankYou card all tied to the same online account. The way I do this is:
1. Activate a new card by phone or online (if online, do not create a new online account)
2. Log in to your main Citi personal account online
3. Click "Profile & Settings"
4. Click "Link/Unlink a Credit Card"
5. Under "Link Account: Enter Information" select "Credit Card" from the drop-down under "Account Type:"
6. Enter the "Credit Card Account Number" and click "Next", then follow any remaining prompts.
When looking at my main account view I can see point balances for my Citi ThankYou, HHonors, and AAdvantage accounts along the right-hand side.
It would drive me crazy to have separate online accounts for each Citi co-branded card type. If you currently do and want to combine them all, I'd recommend following the steps I list above until you get to #5, and "Unlink" cards from old accounts and link them to your new/main account.
I also have a CitiBusiness AAdvantage card and did need to create a separate account for that one, which I hated having to do.
1. Activate a new card by phone or online (if online, do not create a new online account)
2. Log in to your main Citi personal account online
3. Click "Profile & Settings"
4. Click "Link/Unlink a Credit Card"
5. Under "Link Account: Enter Information" select "Credit Card" from the drop-down under "Account Type:"
6. Enter the "Credit Card Account Number" and click "Next", then follow any remaining prompts.
When looking at my main account view I can see point balances for my Citi ThankYou, HHonors, and AAdvantage accounts along the right-hand side.
It would drive me crazy to have separate online accounts for each Citi co-branded card type. If you currently do and want to combine them all, I'd recommend following the steps I list above until you get to #5, and "Unlink" cards from old accounts and link them to your new/main account.
I also have a CitiBusiness AAdvantage card and did need to create a separate account for that one, which I hated having to do.
Jul 20, 2016, 1:14 pm
#137
Join Date: Jul 2014
Posts: 244
Were you able to link both yours and your wife's credit cards onto a single login account by yourself online? thanks!
Sep 4, 2016, 8:46 am
#138
Join Date: Nov 2014
Location: NYC
Posts: 581
FYI, I was on the phone with Citi tech support with an unrelated issue with my new Costco Visa. Along the way, I happened to ask about linking the Hilton card, and the tech mentioned that, while you used to need a separate account, the card can now be linked to IDs with other credit card accounts as of around January or February of this year. So for all the confusion here, it's a recent change at least for the Hilton card.
Sep 4, 2016, 7:28 pm
#139
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
You don't have a Citigold or Citi checking account? (Just because one person doesn't need a sepaarate login doesn't prove that it works for everyone! There have been exceptions for years for Citigold members, for example.)
Sep 4, 2016, 7:34 pm
#140
Join Date: Nov 2014
Location: NYC
Posts: 581
My girlfriend is a second data point. She has a Double Cash and the Citi HHonors card with the annual fee.
Sep 5, 2016, 2:07 am
#141
Join Date: Apr 2000
Location: HNL,HI,USA
Posts: 256
Another data point.
This was reported two months ago (http://www.flyertalk.com/forum/26914203-post135.html) and I was able to link my Hilton card to my "other cards" login after having Citi Online Support de-link it from the login it was linked to (it was the only card associated with the login so Support had to de-link it, couldn't do it via the website).
This was done a month BEFORE I applied for CitiGold. For what it's worth, my CitiGold login only has banking products and I still use a separate login for all my card products.
This was reported two months ago (http://www.flyertalk.com/forum/26914203-post135.html) and I was able to link my Hilton card to my "other cards" login after having Citi Online Support de-link it from the login it was linked to (it was the only card associated with the login so Support had to de-link it, couldn't do it via the website).
This was done a month BEFORE I applied for CitiGold. For what it's worth, my CitiGold login only has banking products and I still use a separate login for all my card products.
Last edited by hi-guy; Sep 5, 2016 at 2:22 am Reason: Added link
Sep 16, 2016, 3:48 pm
#142
Join Date: Sep 2016
Posts: 1
Citi account with two cards -- one of them Costco Business card
FYI for future readers:
Citi Costco Business credit cards cannot be linked to / under the one Citi account (the same Citi account) as other Citi credit cards.
I've embedded photos from the Citi account website that illustrate this.
The steps I took are:
* Log into existing Citi account.
* Under the top banner, click on "Profile & Settings"
* Under "My Settings", click on "Link/Unlink a Credit Card"
* Under "Link Account: Enter Information", the following message appears:
Important Notes:
- If you are attempting to link a Costco Anywhere Visa® Business Card, you will need to create a separate User ID and password by logging out, navigating to citi.com, and then clicking on "Register". Linking a business credit card account to a consumer credit card account is not currently available.
(See screenshot 1.)
* Under the "Account Type" drop down menu, select "Credit Card".
* The field for "Credit Card Account Number" appears. After entering the relevant Citi Costco Business credit card number, receive the following message:
Important information:
The account number you've entered can't be linked to this Account Online User ID at this time. Please register this account using a separate User ID. To do this, you'll need to sign off, return to the home page and select Register.
(See screenshot 2.)
This process was frustrating me, so hopefully this offers clarity to other Citi Costco Business credit card holders.
Citi Costco Business credit cards cannot be linked to / under the one Citi account (the same Citi account) as other Citi credit cards.
I've embedded photos from the Citi account website that illustrate this.
The steps I took are:
* Log into existing Citi account.
* Under the top banner, click on "Profile & Settings"
* Under "My Settings", click on "Link/Unlink a Credit Card"
* Under "Link Account: Enter Information", the following message appears:
Important Notes:
- If you are attempting to link a Costco Anywhere Visa® Business Card, you will need to create a separate User ID and password by logging out, navigating to citi.com, and then clicking on "Register". Linking a business credit card account to a consumer credit card account is not currently available.
(See screenshot 1.)
* Under the "Account Type" drop down menu, select "Credit Card".
* The field for "Credit Card Account Number" appears. After entering the relevant Citi Costco Business credit card number, receive the following message:
Important information:
The account number you've entered can't be linked to this Account Online User ID at this time. Please register this account using a separate User ID. To do this, you'll need to sign off, return to the home page and select Register.
(See screenshot 2.)
This process was frustrating me, so hopefully this offers clarity to other Citi Costco Business credit card holders.
Sep 16, 2016, 7:13 pm
#143
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
But that begs the question: If someone has both a Citi AA Business card, and a Citi Costco business card, can they link them both under the same business login account?
That would be the only possible linking of either of those cards, since neither card can be linked to logins with personal cards.
Apr 24, 2017, 6:10 pm
#144
Join Date: Oct 2006
Posts: 433
I got the business card today in the mail and then activated it.
After that I tried to link it online to my Citibank account so I could message them about matching to the 60K offer.
I got a message saying that account cannot be linked right now.
Is there a problem linking a business card to your personal account ? I applied as a sole proprietor.
After that I tried to link it online to my Citibank account so I could message them about matching to the 60K offer.
I got a message saying that account cannot be linked right now.
Is there a problem linking a business card to your personal account ? I applied as a sole proprietor.
Apr 24, 2017, 6:39 pm
#145
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
I got the business card today in the mail and then activated it.
After that I tried to link it online to my Citibank account so I could message them about matching to the 60K offer.
I got a message saying that account cannot be linked right now.
Is there a problem linking a business card to your personal account ? I applied as a sole proprietor.
After that I tried to link it online to my Citibank account so I could message them about matching to the 60K offer.
I got a message saying that account cannot be linked right now.
Is there a problem linking a business card to your personal account ? I applied as a sole proprietor.
Apr 24, 2017, 10:11 pm
#146
Join Date: Oct 2011
Posts: 4,166
Yup, one of Citi's IT perks. For the longest time I had a login for Hilton cards, a login for AA cards, a login for ThankYou cards, and a login for business cards. Luckily I can now have all personal cards on a single, new login.
Apr 25, 2017, 7:04 am
#148
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
I'm like Superorb, my 3 AA cards and one Hilton are all on the same login account. I've never seen it any different, but I haven't even been playing this game for 2 years yet.
Apr 25, 2017, 9:59 am
#149
Join Date: Jan 2014
Posts: 1,269
When I got my first HH card back in 2014, I tried adding it to my AA login, and it wouldn't take. I called customer service thinking their IT folks could help, and they explained that the terms of Citi's agreement with Hilton mandated a separate website and login for HH cards for branding purposes. It was annoying, so I'm glad that's no longer the case.
Apr 25, 2017, 10:44 am
#150
Join Date: May 2014
Location: SoCal
Posts: 2,164