CITI Price Rewind
#184
Join Date: Feb 2015
Posts: 52
I have not used Price Rewind before but have a Citi Card with the benefit. Does Citi accept coupons in the price match?
Would Citi accept this as a price match?
1) I buy an item from a US website with tax (total = $174 = $160 for product + $14 in tax + free shipping).
2) There is a UK website that ships to the US. They sell the same item for $105 and have a coupon that takes $20 off, so it would cost me $85 if I were to order from UK site. There is no tax or shipping fees on the UK site. The UK site shows prices in USD.
3) If I take a screen shot of the UK website cart that shows the final price, including the coupon, of $80, would I be reimbursed for $160 - $85 = $75? Or would I just be reimbursed for the difference without the coupon, which would be $60?
Also, I assume Citi does not refund the difference in taxes (e.g. if tax were 8.75%, they do not reimburse you for 8.75% of the base price difference). Is this correct?
Would Citi accept this as a price match?
1) I buy an item from a US website with tax (total = $174 = $160 for product + $14 in tax + free shipping).
2) There is a UK website that ships to the US. They sell the same item for $105 and have a coupon that takes $20 off, so it would cost me $85 if I were to order from UK site. There is no tax or shipping fees on the UK site. The UK site shows prices in USD.
3) If I take a screen shot of the UK website cart that shows the final price, including the coupon, of $80, would I be reimbursed for $160 - $85 = $75? Or would I just be reimbursed for the difference without the coupon, which would be $60?
Also, I assume Citi does not refund the difference in taxes (e.g. if tax were 8.75%, they do not reimburse you for 8.75% of the base price difference). Is this correct?
#185
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
The price comparison must be based only on sale price, not including taxes, shipping and handling, delivery costs, warranties or any other charges
#186
Join Date: Dec 2006
Posts: 226
Two recent observations, not sure if anyone else has also experienced this:
- All of my price rewinds since the change in terms have come in the form of a check, vs. a credit to the account.
- If you can't find the product on the Citi Price Rewind website, you used to be able to open a price rewind manually. Now if the item is not found on the website, you are told to call in.
#187
Join Date: Jun 2007
Location: NYC
Posts: 43
Two recent observations, not sure if anyone else has also experienced this:
- All of my price rewinds since the change in terms have come in the form of a check, vs. a credit to the account.
- If you can't find the product on the Citi Price Rewind website, you used to be able to open a price rewind manually. Now if the item is not found on the website, you are told to call in.
#189
Join Date: Jan 2016
Location: LAX/JFK/SFO
Programs: Amex Plat, Hyatt, IHG cards
Posts: 120
I've made several dozen (if not 100+) price rewind claims. I've never seen it even bother to search Amazon. If you see an eligible price on Amazon lower than Citi can find, you'll need to submit documentation of that price yourself.
#190
Join Date: May 2015
Posts: 674
For my most recent one it is a $2 change so I wont even bother.
#191
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
How much have you earned back from Price Rewind over the years?
#192
Join Date: Aug 2014
Posts: 3,722
I have not used Price Rewind before but have a Citi Card with the benefit. Does Citi accept coupons in the price match?
Would Citi accept this as a price match?
1) I buy an item from a US website with tax (total = $174 = $160 for product + $14 in tax + free shipping).
2) There is a UK website that ships to the US. They sell the same item for $105 and have a coupon that takes $20 off, so it would cost me $85 if I were to order from UK site. There is no tax or shipping fees on the UK site. The UK site shows prices in USD.
3) If I take a screen shot of the UK website cart that shows the final price, including the coupon, of $80, would I be reimbursed for $160 - $85 = $75? Or would I just be reimbursed for the difference without the coupon, which would be $60?
Also, I assume Citi does not refund the difference in taxes (e.g. if tax were 8.75%, they do not reimburse you for 8.75% of the base price difference). Is this correct?
Would Citi accept this as a price match?
1) I buy an item from a US website with tax (total = $174 = $160 for product + $14 in tax + free shipping).
2) There is a UK website that ships to the US. They sell the same item for $105 and have a coupon that takes $20 off, so it would cost me $85 if I were to order from UK site. There is no tax or shipping fees on the UK site. The UK site shows prices in USD.
3) If I take a screen shot of the UK website cart that shows the final price, including the coupon, of $80, would I be reimbursed for $160 - $85 = $75? Or would I just be reimbursed for the difference without the coupon, which would be $60?
Also, I assume Citi does not refund the difference in taxes (e.g. if tax were 8.75%, they do not reimburse you for 8.75% of the base price difference). Is this correct?
#193
Join Date: Nov 2017
Posts: 8
Is anyone else having problems submitting a citi price rewind claim on their website? Up until a few days ago I had no issues. Then a couple days ago it wouldn't let me submit a $6 claim. I just tried again for a different $4 claim and it gives me the error below. I checked and I am not close to the $1,000 annual limit, and like I said it's only a $4 claim. Is the website down or do you have to call them now?
System Error
We're sorry, but there is a problem with your request. Please try again, or contact technical support at 1-866-918-46701-866-918-4670.
#194
Join Date: Nov 2017
Posts: 8
Is anyone else having problems submitting a citi price rewind claim on their website? Up until a few days ago I had no issues. Then a couple days ago it wouldn't let me submit a $6 claim. I just tried again for a different $4 claim and it gives me the error below. I checked and I am not close to the $1,000 annual limit, and like I said it's only a $4 claim. Is the website down or do you have to call them now?
System Error
We're sorry, but there is a problem with your request. Please try again, or contact technical support at 1-866-918-46701-866-918-4670.
#195
Join Date: Jun 2007
Location: NYC
Posts: 43
Anyone know what year the $ credited applies to for claims filed in 2018, but completed in 2019 by citi? I know the terms would go by 2018 rules but for some reason I feel like they will start taking the $ out from the 1k 2019 limit if it's paid in 2019 regardless of when filed.