Nordic Choice Hotels not currently redeemable using Choice Privileges points
#16
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,623
The manager at Porto (Portugal) last summer was not happy that I booked with points, which were a good value even at the peak season points price. That hotel dropped out of Choice recently. I wonder if that will be a trend.
#17
Join Date: Apr 2010
Location: Cape Town, WC
Programs: AF LTP, LH Sen, M Amb
Posts: 400
On the other hand I assume Choice would put a notice of some kind about ending of participation of hundreds of hotels if it's not a glitch (or again at least notify agents with a memo). The absence of that notification and a sudden nature of what's happened makes me think it's a glitch.
In any case while I googled and called I missed almost everything, was able to snag just 2x28 packages, all 42 and 50 were gone.
#19
Join Date: Oct 2008
Location: ARN
Posts: 1,034
Last edited by w0r1dtrave1er; May 16, 2019 at 12:51 am
#20
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Yeah, it took them around a month to recognize there is a problem, and around a month to fix it. So, don't hold your breath.
#21
Join Date: Oct 2008
Location: ARN
Posts: 1,034
Seems it took a while for their rep to acknowledge the problem, but then fixed in a week or so. I know we are all waiting to book award nights over summer, so hopefully this gets fixed quickly this year. I took August off instead of July this year so I'm feeling a bit less pressure. But I also backed up the truck yesterday so I really hope this is another temporary problem and not an unannounced devaluation of CP
#22
Suspended
Original Poster
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
#24
Join Date: Jul 2018
Posts: 87
#27
Join Date: Jul 2018
Posts: 87
excellent! Any timeline given? Perhaps they couldn't inform their call centers in the Philippines and El Salvador. Every rep I get there acts as if you've never been able to redeem points in Scandinavia... one person even said "it's because they use a different currency so you can't use points." I wonder if their script doesn't allow them to acknowledge mistakes or errors - because never once have I heard them even hesitate and go, "huh, that's odd". Keeping the entire company in the loop, even those that are outsourced, is important.