Issues getting airline miles as the Extra?

Old Jul 2, 18, 8:17 pm
  #1  
Original Poster
 
Join Date: May 2010
Posts: 766
Issues getting airline miles as the Extra?

I'm trying to keep my American miles from expiring, so I thought I would set my Extras to American miles (leaving the main points as Choice). Stayed twice in early May on Mon and Wed night, have yet to see miles post for either stay (Choice points + promo posted fine). Is 6 weeks too late, is something wrong?
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Old Jul 11, 18, 9:22 am
  #2  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 187
Originally Posted by tom_MN View Post
I'm trying to keep my American miles from expiring, so I thought I would set my Extras to American miles (leaving the main points as Choice). Stayed twice in early May on Mon and Wed night, have yet to see miles post for either stay (Choice points + promo posted fine). Is 6 weeks too late, is something wrong?
Can you please private message me with your member number and stay details so we can have someone look into this issue for you? Thank you and my apologies for any inconvenience this has caused.
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