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Old Sep 21, 2018, 9:09 am
  #16  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Greetings,

Please accept my apologies for this inconvenience. I understand this is important and I would be happy to assist. If you would be so kind as to private message us with your Choice Privileges member number, we can check into this for you. Please also include your phone number, email address and mailing address for account verification purposes in your private message. It would be greatly appreciated. Paula M.Executive Guest Services 9217659
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Old Sep 21, 2018, 9:11 am
  #17  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Greetings,

Please accept my apologies for this inconvenience. I understand this is important and I would be happy to assist. If you would be so kind as to private message us with your Choice Privileges member number, we can check into this for you. Please also include your phone number, email address and mailing address for account verification purposes in your private message. It would be greatly appreciated. Paula M.Executive Guest Services 9217663
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Old Sep 21, 2018, 9:13 am
  #18  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Greetings,

Please accept my apologies for this inconvenience. I understand this is important and I would be happy to assist. If you would be so kind as to private message us with your Choice Privileges member number, we can check into this for you. Please also include your phone number, email address and mailing address for account verification purposes in your private message. It would be greatly appreciated. Paula M.Executive Guest Services 9200487
ChoiceHotels is online now  
Old Sep 23, 2018, 2:09 am
  #19  
 
Join Date: Jun 2015
Posts: 14
I don’t recommend any of these small hotel chain credit card. The rewards are not much better than what regular credit cards offer.

Costco credit card by Citi: 3% cash back on travel (only downside is you will receive your reward at the end of your Costco membership year)

chase business ink prefer: 3% cash back on travel, $95 annual fee, you can redeem point for stay in Hyatt

citi double cash: 2% cash back.

I used to to have the Hilton Citi card which gave me gold status (free breakfast). They never short me point.
tianyu411 is offline  
Old Sep 23, 2018, 12:16 pm
  #20  
 
Join Date: Feb 2018
Posts: 34
Originally Posted by tianyu411
I don’t recommend any of these small hotel chain credit card. The rewards are not much better than what regular credit cards offer.


That's typically true, but I stay at Choice properties a lot, and am usually able to squeeze out a value of $.01 a point on rewards bookings. So, assuming I actually get 5 points per dollar on the Choice purchases, I come out ahead. But, if I'm going to have to fight tooth and nail with Barclay and Choice every month to get the points I'm owed, it's not worth it just to get a couple extra points. I'll just go back to using my Chase Sapphire Reserve (3x points on travel) to make my Choice Hotels purchases.
midgrade is offline  
Old Sep 24, 2018, 2:36 am
  #21  
 
Join Date: Jun 2015
Posts: 14
Originally Posted by midgrade
That's typically true, but I stay at Choice properties a lot, and am usually able to squeeze out a value of $.01 a point on rewards bookings. So, assuming I actually get 5 points per dollar on the Choice purchases, I come out ahead. But, if I'm going to have to fight tooth and nail with Barclay and Choice every month to get the points I'm owed, it's not worth it just to get a couple extra points. I'll just go back to using my Chase Sapphire Reserve (3x points on travel) to make my Choice Hotels purchases.
Good luck! I think you know what works best for you!
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Old Nov 19, 2018, 2:37 pm
  #22  
 
Join Date: May 2002
Location: Albany, NY
Programs: AA Gold; US Air Silver; Amtrak Select Plus; Starwood Platinum; UA 1K; Aeroflot Bonus
Posts: 164
No bonus points for cash and points?

I recently opened a Choice Privileges Visa account and used the card for several cash and points stays. I assumed they would earn 5 points per dollar. Here's the reply from Barclays when I asked why I only received 2 points:

"We regret to inform you that your 'CHOICE *PRIVILEGES' transactions made last October 12, 2018 are not an eligible for 5 points as their merchant code is coded as 'BUSINESS SERVICES NOT ELSEWHERE CLASSIFIED'.

Please note that the merchants are the one that choose their merchant codes. Barclaycard is not responsible for incorrect merchant codes. We highly suggest that you first inquire your merchant regarding their merchant code to assure that you will be eligible for the 2 points benefits. We truly apologize for any inconvenience this may cause."

There's nothing in the terms and conditions for the card about merchant code and the terms state: "Earn 5 points for every $1.00 of Net Purchases made on the Account for the purchase of Choice Privileges points and Choice Hotels gift cards."

Has anyone else had luck getting 5 points for the cash portion of a cash and points reservation?
nyventurecapital is offline  
Old Nov 19, 2018, 3:55 pm
  #23  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
Why would anyone waste one of their '5 cards in the last 24 months' that Chase imposes on opening a new card on this worthless card that obviously regularly cheats their users.
lougord99 is offline  
Old Nov 20, 2018, 8:30 am
  #24  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Originally Posted by nyventurecapital
I recently opened a Choice Privileges Visa account and used the card for several cash and points stays. I assumed they would earn 5 points per dollar. Here's the reply from Barclays when I asked why I only received 2 points:

"We regret to inform you that your 'CHOICE *PRIVILEGES' transactions made last October 12, 2018 are not an eligible for 5 points as their merchant code is coded as 'BUSINESS SERVICES NOT ELSEWHERE CLASSIFIED'.

Please note that the merchants are the one that choose their merchant codes. Barclaycard is not responsible for incorrect merchant codes. We highly suggest that you first inquire your merchant regarding their merchant code to assure that you will be eligible for the 2 points benefits. We truly apologize for any inconvenience this may cause."

There's nothing in the terms and conditions for the card about merchant code and the terms state: "Earn 5 points for every $1.00 of Net Purchases made on the Account for the purchase of Choice Privileges points and Choice Hotels gift cards."

Has anyone else had luck getting 5 points for the cash portion of a cash and points reservation?

Greetings,

Please accept my apologies for this inconvenience. I understand this is important and I would be happy to assist. If you would be so kind as to private message us with your Choice Privileges member number, we can check into this for you. Please also include your name, phone number, email address and mailing address for account verification purposes in your private message. It would be greatly appreciated.

Sincerely,

Paula MSpecialist II,Executive Guest Services
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Old Feb 14, 2019, 4:04 am
  #25  
 
Join Date: Sep 2015
Location: Charlotte, NC
Programs: DL, AA, IHG, Choice Privileges, Amtrak, Hyatt
Posts: 21
I too am in the same boat as others. Getting only 2 points for stays when I should be getting 5 points. I'm tired of the monthly calls to Barclays.
TheVig is offline  
Old Feb 14, 2019, 1:34 pm
  #26  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Hey there! Thanks for circling back to this. We appreciate the honest feedback and would like to make sure this is addressed properly. I want a chance to investigate your account further to gain insight into this occurrence. When you have a moment, please send a private message including the member number, full name, email, mailing address, and a telephone associated with your membership. Looking forward to it! -Julio
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Old Mar 7, 2019, 10:31 pm
  #27  
 
Join Date: Feb 2018
Posts: 34
Just to update, I contacted Barclays about 7 months or so ago to dispute the inaccurate point credits and they said they'd look into it. I had forgotten all about it until I got a letter in the mail from them the other day saying that they had indeed made a mistake and were crediting the missing points to my account. It took forever, but at least they made it right. I've noticed that points for all of my recent stays and point purchases have been posting correctly, so maybe they got the kinks in their system worked out.
midgrade is offline  
Old Mar 9, 2019, 7:23 pm
  #28  
 
Join Date: Sep 2015
Location: Charlotte, NC
Programs: DL, AA, IHG, Choice Privileges, Amtrak, Hyatt
Posts: 21
Well I made thru a billing cycle and all points are accounted for without me having to contact Barclays or Choice.
TheVig is offline  
Old Mar 11, 2019, 7:05 pm
  #29  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by TheVig
Well I made thru a billing cycle and all points are accounted for without me having to contact Barclays or Choice.
All part points, or just all current points? I've been noticing that the last two statements of mine seemed to have correct current points, but no "make-up" for past missing points.
sdsearch is offline  
Old Mar 14, 2019, 6:28 pm
  #30  
 
Join Date: Sep 2015
Location: Charlotte, NC
Programs: DL, AA, IHG, Choice Privileges, Amtrak, Hyatt
Posts: 21
Originally Posted by sdsearch
All part points, or just all current points? I've been noticing that the last two statements of mine seemed to have correct current points, but no "make-up" for past missing points.
I swear Ive quadruple checked everything, and every point is accounted for. I hope it stays that way.
TheVig is offline  


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