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Old Mar 18, 2016, 10:08 pm
  #16  
 
Join Date: Nov 2012
Posts: 337
I am trying to book the Comfort Suites Paradise Island but I kept getting the "unexpected error" message, doesn't matter if I try to book cash rate or award night.. I tried different browsers, still have the same problem. Is the website not working or am I don't something wrong?
frenchie2 is offline  
Old Jul 21, 2016, 11:21 am
  #17  
 
Join Date: Jul 2016
Programs: Choice
Posts: 1
This issue just showed up for me as well. I initially chose the bonus hotel points back on Feb 8th. I updated my app and saw a popup for selecting Uber discounts as My Extras. So I clicked to see more info and nothing on My Extras was highlighted. Even though I selected Choice Points back in February. Went to check my points, and no bonus points have been put into my account.
I am a Diamond member since 2006, and I have 66 stays YTD, but only 60 of those stays happening since I choice the bonus points options in February.
Who is the Choice Hotels rep on here that can help me? This is obsurd to have this many issues!!
hawkbball is offline  
Old Jul 22, 2016, 7:02 am
  #18  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Originally Posted by hawkbball
This issue just showed up for me as well. I initially chose the bonus hotel points back on Feb 8th. I updated my app and saw a popup for selecting Uber discounts as My Extras. So I clicked to see more info and nothing on My Extras was highlighted. Even though I selected Choice Points back in February. Went to check my points, and no bonus points have been put into my account.
I am a Diamond member since 2006, and I have 66 stays YTD, but only 60 of those stays happening since I choice the bonus points options in February.
Who is the Choice Hotels rep on here that can help me? This is obsurd to have this many issues!!
Thank you for reaching out. We're so sorry for your inconvenience. Please see my response to your private message.
ChoiceHotels is online now  
Old Jul 22, 2016, 8:11 am
  #19  
 
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 588
Hi. Do Cambria properties offer your extras? I have received none from the start of the year. And yes I have registered.
Cozmo456 is offline  
Old Jul 25, 2016, 4:44 pm
  #20  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Your Extras at Cambria

Yes, Cambrias (and all Choice brands) participate in Your Extras. The qualifiers are:
> Must be a point-eligible rate
> Must contain at least one Sunday to Thursday night in the stay (and can be a one night stay as long as the night is Sunday to Thursday)

You must sign up for the Your Extras program in your Choice Privileges profile prior to your stay to get your election! Make sure you take that important step via your online account.

If you are having trouble, please PM me w/ your contact information so we can investigate what the issue is and get you earning your favorite Extra!
ChoiceHotels is online now  


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