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Old Jul 5, 2015, 9:07 pm
  #1  
Original Poster
 
Join Date: Jan 2009
Posts: 31
Unable to book a room.

I have, for the last 2 days, been trying to book a room for September in Springdale, Arkansas. The following pops up each time that I try, and I've tried more than 1 hotel.
ERROR
Sorry, we could not book the rooms you requested. Please try again.

Is anyone else having this problem?
Minigolf Man is offline  
Old Jul 6, 2015, 4:56 am
  #2  
 
Join Date: May 2007
Posts: 47
This happened to me also. Don't log into Choice's website (make sure you are logged out). Book the room, and when you get to the part where you enter the guest info (name, home address, etc.), log on to auto fill this info. This seemed to work for me. I booked 4 separate reservations about 2 months ago. 2 of the hotels would not work, got the same error.
mtbiker99 is offline  
Old Jul 6, 2015, 7:45 am
  #3  
 
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
Minigolf man - are you trying to book Award night or regular $ payment? IF award, you maybe trying to book too early, depends on your status.
DebitNM is offline  
Old Jul 6, 2015, 8:24 am
  #4  
Original Poster
 
Join Date: Jan 2009
Posts: 31
I have been using a Special Rate/Corp Id, and the correct company comes up. Then when I continue I get the ERROR message.
I just retried without the Special Rate/Corp Id and it will let me book. I want to use the Special Rate/Corp Id as it will save me 20%.

Last edited by Minigolf Man; Jul 6, 2015 at 10:11 am
Minigolf Man is offline  
Old Jul 6, 2015, 11:45 am
  #5  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Minigolf Man
I have, for the last 2 days, been trying to book a room for September in Springdale, Arkansas. The following pops up each time that I try, and I've tried more than 1 hotel.
ERROR
Sorry, we could not book the rooms you requested. Please try again.

Is anyone else having this problem?
Have you tried a different browser type?

Over this whole period since the new web site appeared, some things work some days in one browser type but not another.

By browser type, I mean Chrome vs Firefox vs IE, etc. I'm not recomending one specific one, I'm saying if you have problems with one, try another, it may not have the same problems (but might possibly have different problems? ).
sdsearch is offline  
Old Jul 6, 2015, 1:49 pm
  #6  
Original Poster
 
Join Date: Jan 2009
Posts: 31
I have tried both Firefox and Chrome.
Minigolf Man is offline  
Old Sep 29, 2018, 11:44 am
  #7  
 
Join Date: Oct 2011
Posts: 20
Got same problem. CSR told me to call but I found the problem and solve. Update address few days ago and I edit street and APT number then save. The problem is country and state is blank. After choose them then good to go.
jacksonx2000 is offline  
Old Sep 29, 2018, 1:10 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by DebitNM
IF award, you maybe trying to book too early, depends on your status.
It no longer depends on your status:

General Members’ Award Booking Window Increased to 100 days!
sdsearch is offline  
Old Jan 10, 2019, 4:00 pm
  #9  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
Originally Posted by DebitNM
Minigolf man - are you trying to book Award night or regular $ payment? IF award, you maybe trying to book too early, depends on your status.
Booking window for award nights no longer depends on your status.
lougord99 is offline  


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