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4/19 Discover America Promo Results Post

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Old Apr 22, 2011, 11:13 am
  #46  
 
Join Date: Jan 2011
Location: Sunny SoCal
Programs: AA, DL, UA, IHG, HHonors
Posts: 224
Originally Posted by bobofoosh
Sadly, my accounts still only have half posted. Am I the only one who hasn't received the other half of their orders?
Still half here too, but not worried...
diamond404 is offline  
Old Apr 22, 2011, 11:30 am
  #47  
 
Join Date: May 2000
Location: SAN
Programs: AA Gold, Fairmont Plat, HH Diamond
Posts: 258
Originally Posted by diamond404
Still half here too, but not worried...
Ah good, now I'm not either.
bobofoosh is offline  
Old Apr 22, 2011, 12:53 pm
  #48  
 
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Originally Posted by bobofoosh
Sadly, my accounts still only have half posted. Am I the only one who hasn't received the other half of their orders?
Nope. In fact, none of my points have yet posted. Since I received an email from Choice acknowledging the problem and have reviewed the posts in this thread, I'm not particularly concerned. After the weekend, I might make a call. I retained my purchase order confirmations from Amex/Daily Getaways, just in case.
lwildernorva is offline  
Old Apr 22, 2011, 3:27 pm
  #49  
 
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
All my points have been posted and now I need to start planning to use all my 650K plus points
silverfalls is offline  
Old Apr 22, 2011, 3:39 pm
  #50  
 
Join Date: Jul 2001
Location: Chicago
Posts: 2,682
Originally Posted by diamond404
Still half here too, but not worried...
had some accounts with half posted and some accounts with zero posted. Got call from choice regarding the zero postings asking to verify account numbers. Did so and those were posted immediately.

Still didn't get the second half of my points though. I called them and had them look at the accounts. They realized the mistake and fixed it on the spot. Didn't sound like they were going to get fixed otherwise.

I'd call.

888-544-3200
hindukid is offline  
Old Apr 22, 2011, 4:00 pm
  #51  
 
Join Date: May 2000
Location: SAN
Programs: AA Gold, Fairmont Plat, HH Diamond
Posts: 258
Everything has now posted. Choice was really on the ball on this one! Great job.
bobofoosh is offline  
Old Apr 22, 2011, 4:07 pm
  #52  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by silverfalls
All my points have been posted and now I need to start planning to use all my 650K plus points
multiple accounts?
pbd456 is offline  
Old Apr 22, 2011, 5:44 pm
  #53  
 
Join Date: Jan 2008
Programs: AA Platinum, UA 1K, HHonors Gold, Hyatt Globalist, Marriot Platinum Elite, Jetblue Mosaic
Posts: 297
Got all my points (352K) posted. Time to start vacation planning
thestallion123 is offline  
Old Apr 22, 2011, 7:56 pm
  #54  
 
Join Date: Jul 2010
Programs: AmexPlat,SPG,CitiAA,One pass,
Posts: 397
got all mine at this point .... Choice took care of IT problem really good... ^... good work
Vacation time is offline  
Old Apr 22, 2011, 8:43 pm
  #55  
 
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
Originally Posted by pbd456
multiple accounts?
Nope. Only mine, 216K this time,300K something from last year and others from stays promotions etc
silverfalls is offline  
Old Apr 23, 2011, 1:17 am
  #56  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by silverfalls
Nope. Only mine, 216K this time,300K something from last year and others from stays promotions etc
i went online and cant figure out when the points will expire.
u dont worry that your points will expire at the end of next year?
pbd456 is offline  
Old Apr 23, 2011, 6:09 am
  #57  
 
Join Date: Dec 2002
Location: AA Gold/Million Miler,DL dirt,UA1K/Million Miler;Honors Silver,Marriott Gold;Avis Preferred,Hertz Prez Circle, Nat'l Exec Elite
Posts: 1,428
I e-mailed a thank-you to Choice for being on top of this and resolving the situation so quickly- and it seems those who haven't rec'vd them all are in process of getting them. It's always good to hear a compliment alongside complaints.
rustyr is offline  
Old Apr 23, 2011, 7:06 am
  #58  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I too am rather impresssed by the speed of Choice's response on this matter.

That kind of customer focus and responsiveness is something which deserves applause.
GUWonder is offline  
Old Apr 23, 2011, 11:06 am
  #59  
 
Join Date: Jan 2011
Location: Sunny SoCal
Programs: AA, DL, UA, IHG, HHonors
Posts: 224
My missing half posted sometime yesterday too... happy customer here!
diamond404 is offline  
Old Apr 23, 2011, 12:00 pm
  #60  
 
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
Originally Posted by pbd456
i went online and cant figure out when the points will expire.
u dont worry that your points will expire at the end of next year?
Nope, I am not worried about the expiration as I am pretty sure I will use every single point before the expiration date. Mine expires some in 2012 and the rest in 2013. Plenty of time to spend/redeem the points.

You can find the point expiration under Account Activity-> Current Activity -> View. It will tell you how much is expiring when...
silverfalls is offline  


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