4/19 Discover America Promo Results Post
#46
Join Date: Jan 2011
Location: Sunny SoCal
Programs: AA, DL, UA, IHG, HHonors
Posts: 224
#48
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Nope. In fact, none of my points have yet posted. Since I received an email from Choice acknowledging the problem and have reviewed the posts in this thread, I'm not particularly concerned. After the weekend, I might make a call. I retained my purchase order confirmations from Amex/Daily Getaways, just in case.
#50
Join Date: Jul 2001
Location: Chicago
Posts: 2,682
had some accounts with half posted and some accounts with zero posted. Got call from choice regarding the zero postings asking to verify account numbers. Did so and those were posted immediately.
Still didn't get the second half of my points though. I called them and had them look at the accounts. They realized the mistake and fixed it on the spot. Didn't sound like they were going to get fixed otherwise.
I'd call.
888-544-3200
Still didn't get the second half of my points though. I called them and had them look at the accounts. They realized the mistake and fixed it on the spot. Didn't sound like they were going to get fixed otherwise.
I'd call.
888-544-3200
#55
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
#56
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
#57
Join Date: Dec 2002
Location: AA Gold/Million Miler,DL dirt,UA1K/Million Miler;Honors Silver,Marriott Gold;Avis Preferred,Hertz Prez Circle, Nat'l Exec Elite
Posts: 1,428
I e-mailed a thank-you to Choice for being on top of this and resolving the situation so quickly- and it seems those who haven't rec'vd them all are in process of getting them. It's always good to hear a compliment alongside complaints.
#58
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I too am rather impresssed by the speed of Choice's response on this matter.
That kind of customer focus and responsiveness is something which deserves applause.
That kind of customer focus and responsiveness is something which deserves applause.
#60
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
You can find the point expiration under Account Activity-> Current Activity -> View. It will tell you how much is expiring when...