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Are your points expiring today? Choice removes them in the morning <gasp>

Are your points expiring today? Choice removes them in the morning <gasp>

Old Dec 31, 2009, 4:36 pm
  #1  
FlyerTalk Evangelist
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Join Date: Sep 2000
Programs: UA Million Miler (lite). NY Metro area.
Posts: 15,053
Are your points expiring today? Choice removes them in the morning <gasp>

I had 50,000 points expiring today. I've been researching on how to move them, and figured I would do it today, on the expiration date.
When I logged in, I saw that the points were gone. This made me nervous. I called Choice and they told me that they remove your points on the morning of expiration (in case you thought you could wait till midnight).

After a couple of minutes, they re-instated my points, then made the transfer to my American Airlines account. Nice way to top of this account with 10,000 miles.
I should have told the gal that now that my points were re-instated, they should expire in the future.

Keep this in mind when it's your turn. @:-)

dh
dhammer53 is offline  
Old Dec 31, 2009, 5:35 pm
  #2  
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Join Date: Jul 2003
Posts: 11,377
Wow. At least they fixed it for you.
soitgoes is offline  
Old Dec 31, 2009, 8:32 pm
  #3  
 
Join Date: Aug 2004
Programs: AA, BA, Delta, SPG, Hilton
Posts: 718
I had the same problem this morning. Called in - miles were reinstated and won't expire today
ellylex is offline  
Old Jan 1, 2010, 2:38 pm
  #4  
 
Join Date: Jul 1999
Location: Washington
Posts: 1,173
Similar issue here.

On 12/30 I had 89,000 with 70,000 expiring 12/31. When I logged in on 12/31 to book I was down to 19,000 already, but was still able to book 3 nights for 75,000 points. I should now have 14,000 but my balance shows 0. Will call them monday to see what can be done.

rich
RichLond is offline  
Old Jan 4, 2010, 10:01 am
  #5  
 
Join Date: Jan 2003
Location: Chattanooga TN USA
Programs: HH Gold, MR Silver, PC Platinum, CC Gold
Posts: 500
Yeah, I saw 1,200 points wave good-bye in the morning of December 31. That's not one of my preferred places to stay, so, I can't say I'm too upset by losing them. It's nice to have some points tucked away for emergencies, but, this is not the case with Choice.
vickiburton is offline  

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