We had a pax the other day that was not allowed to fly because he was accusatory.

Were his accusations groundless (in which case I could see grounding him) or were they valid?

eyecue:
If you work at Colorado Springs (COS), CO on 17 September I'll be happy to make any accusations that are with merit.

What does this even mean?

Good! One more person who will hate the TSA for the rest of his life. Just a couple hundred million to go!

Bruce

Does anybody engage in chit-chat with TSA while you are being screened? It is part of the procedure of getting to know your state of mind :rolleyes:

I just dont say anything at all. Just a nod when required.

Can you explain a little more?-- I'm not grasping this one :confused:
Interested, though. Thanks.

This thread does serve to remind me that I might need to stifle myself and phrase my displeasure carefully.

Does anyone have the # for the TSA complaint line handy so I can put it in my cell phone?

I am always very careful around bullies. It's just good practice.

TSA staff are well trained to deal with unruly passengers. Usually, they do everything by the book. But most TSA staff (not supervisors, in general) become immediately flustered when faced with a totally controlled individual who questions them without cursing, raising his voice, gesticulating, etc. The TSA really just don't know what to do. They usually overreact, and then you've got the advantage.

The TSA hotline is 1-866-289-9673.

Bruce

Since when is someone being "accusatory" grounds for not permitting them to fly? How is being "accusatory" a security risk?

I really hope there was more to it than this -- this is outrageous. It is not a security risk to be rude, nor is it a legal requirement that one not be rude when they fly.

Obviously, you don't want to fly today. Next! :D

Bruce

The male passenger in the selectee lane made a blanket statement about TSA being a bunch of thieves. He then went on to question the intelligence of the TSO checking his bag. Then he gave the LEO a library card for ID. Then he made remarks to the GSC. He was not allowed to fly.

TSA has only a very few thieves. That accusation was unfair. I also question the intelligence of some TSA staff -- and the questions are legitimate! But the supervisors are generally quite intelligent and sophisticated; no complaints there at all. If the library card has a picture, then what's the problem? It's issued by a government, right? I don't know about the "remarks" to the GSC, so I can't comment on them.

Bruce

For better or for worse, this situation seems to fall under the mantra of "if he conducts himself like this on the ground, we don't want to find out how he's going to conduct himself in the air"-- irrespective of a substantiated threat and/or alarm. I don't necessarily agree or disagree with this-- but I think that this is what happened.

Likely, he went home and took a cold shower and went back the next day and kept his mouth shut and was allowed to fly . . .

Which of these actions marked him as a security risk? I'm sorry, but your only function is to ensure that security risks do not make it past your checkpoint, not that people with bad attitudes about TSA can't fly. I think it is outrageous that he wasn't allowed to fly.