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Originally Posted by TSASCRNR
Bart, WHAT THE HELL are you talking about?
Where did I say TSA does this? My superior hand in every complaint form to the FSD. Nothing gets destroyed. I am speculating that private companies may be doing this. :confused: |
Originally Posted by CameraGuy
And you know full well that the Managers at those airports are TSA.
LOL, actually, NO. |
Originally Posted by TSASCRNR
LOL, actually, NO.
That would explain why you are incorrect about a lot of things here. |
Originally Posted by exerda
Of course, TSA and DHS will say that that is evidence of why we need the shoe carnival--had Heathrow had it, they might claim, Reid would have been caught and not even have had the chance to light his shoes.
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Originally Posted by Wally Bird
Heathrow is in London, UK. Reid flew from Paris, France.
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Got the full treatment in IAD. Posted the whole story in that thread. :mad:
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Originally Posted by Bart
This is completely unacceptable. TSA policy is to have these forms available to the public. What I suggest, not necessarily to you, but to anyone who is interested in having these forms available at MSY Terminal C is to write your complaints to the airline or airlines that service that terminal. This is especially effective if you are members of the platinum, silver, gold, exective or whatever club the airline offers. It's the end-around strategy of getting TSA off of its fat bureaucratic ... by exerting pressure through the people who will respond to you because you are their paying customer. It should also draw interest from the FSD as to why this particular terminal is not marching in step with other terminals across the country.
Thank you for your January 19 email note to our office. I regret that your experience with the secondary passenger and baggage screening process was less than satisfactory. With this in mind, I've shared the details you provided with our General Manager there as well as with our Security Chief. The airline industry, our government and international governments are working in mutual cooperation to ensure the safety and convenience of all airline passengers. Your confidence in us over the years has not been misplaced. I hope this one unfortunate experience will not discourage you from traveling with us again. We are eager to provide the dependable service you expect from American. But I'll keep trying. I find it therapeutic. |
Originally Posted by Bart
This is completely unacceptable. TSA policy is to have these forms available to the public.
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Originally Posted by CameraGuy
You did not know that all management functions are performed by the TSA?
That would explain why you are incorrect about a lot of things here. There is nothing wrong about stating an opinion. :confused: |
Originally Posted by TSASCRNR
There is nothing wrong about stating an opinion.
:confused: |
Originally Posted by PatrickHenry1775
Old saying, but very relevant: "Opinions are like a**holes - everybody has one." :)
:D Thanks. |
Originally Posted by PatrickHenry1775
Old saying, but very relevant: "Opinions are like a**holes - everybody has one." :)
"And most of them stink" :p |
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Originally Posted by ND Sol
Well I can tell you that IAH does not have any complaint forms, only a piece of paper with the TSA complaint telephone number on it. When I called that number, I was informed that it was not a requirement to have a complaint form available; that in fact the proper way was to call in. I am confused. :confused:
It was very poorly done ... words were cut off the ends of the papers. At least they gave a name and email address. |
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