Brussels Passport Sticker Fiasco
#1
Original Poster
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,315
Brussels Passport Sticker Fiasco
Flying BRU-ORD. Check in on-line with the app. Get the green “ Travel Ready” button. Cool. Go to airport, clear security. Go to de-immigration control and get my passport stamped. Cool. Find the lounges, and chill out until about 15 min before the flight, pre-boarding 1K and lounges go great together. Walk up to the pre-board entrance with my pass port and BP on my app- and they ask where my ‘sticker’ is. I give them a quizzical look? What sticker?
“The sticker on your passport, oh then you need to get in that 40 person line down there and get a sticker..”. (Here is where it was kind of weird, because it seems that the ‘sticker checker’ might have been able to let me through, but the UA person and the sticker Nazi both kind of chuckled and said “Naaaahhhh.”.).
We are boarding, the sticker line is loooong. I pull a DYKWIA and walk right up to the sticker guy and ask where the premier access is. I have no idea if there is, but I’m going to miss my flight if I have to wait in the whole line. The dude asks me how long I was there, what I was doing- two follow-up questions. Get my sticker and I’m back to the gate. PB line is closed, and the GA tells me back of the BG1 line. I tell her that ain’t happening. LSS, I never saw the end of the BG1 line.
I’m pretty hot, but coming down since I’m set to board and it all worked out. Ask the couple in front of me about their sticker experience. They say that they got theirs at check-in since they had bags. It looked like to me and the other pre-boarder that ended up having to get a sticker had just carry ons.
I cleared out-bound immigration where they stamp your passport. I would have thought that and the Travel ready was all I needed. In retrospect I wondered if I just needed to show them my passport stamp- did they think that I was non-shengghen and you need the stamp for transfers- but the couple that had checked in had a sticker and the originated in BRU.
I’m not a globetrotter, but not my first rodeo. I have stickers all over my old passport. I’ve never anywhere had to seek out a ‘sticker’ dude to get out? Sure, you get a sticker, but it is part of the process and you usually can’t proceed with out it.
Anyone have any insights on why BRU almost ended up being a fiasco for me?
“The sticker on your passport, oh then you need to get in that 40 person line down there and get a sticker..”. (Here is where it was kind of weird, because it seems that the ‘sticker checker’ might have been able to let me through, but the UA person and the sticker Nazi both kind of chuckled and said “Naaaahhhh.”.).
We are boarding, the sticker line is loooong. I pull a DYKWIA and walk right up to the sticker guy and ask where the premier access is. I have no idea if there is, but I’m going to miss my flight if I have to wait in the whole line. The dude asks me how long I was there, what I was doing- two follow-up questions. Get my sticker and I’m back to the gate. PB line is closed, and the GA tells me back of the BG1 line. I tell her that ain’t happening. LSS, I never saw the end of the BG1 line.
I’m pretty hot, but coming down since I’m set to board and it all worked out. Ask the couple in front of me about their sticker experience. They say that they got theirs at check-in since they had bags. It looked like to me and the other pre-boarder that ended up having to get a sticker had just carry ons.
I cleared out-bound immigration where they stamp your passport. I would have thought that and the Travel ready was all I needed. In retrospect I wondered if I just needed to show them my passport stamp- did they think that I was non-shengghen and you need the stamp for transfers- but the couple that had checked in had a sticker and the originated in BRU.
I’m not a globetrotter, but not my first rodeo. I have stickers all over my old passport. I’ve never anywhere had to seek out a ‘sticker’ dude to get out? Sure, you get a sticker, but it is part of the process and you usually can’t proceed with out it.
Anyone have any insights on why BRU almost ended up being a fiasco for me?
#2
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LTT)
Posts: 9,692
Guess you haven't traveled Europe -> US in many years. This has been the process for MANY years and is different based on airport. Some airports like FRA and BRU have a separate line for US-bound travelers as you approach the gates and ask you the same questions they've been asking for years. A robot can get through them. Then they put a sticker on your passport and you are clear to board. Other airports do this check at the gate. But it's still "required" for US-bound flights.
FRA, for example, has people yelling at you as you approach the Z gates asking if you're traveling United to the US. If you say yes you get in queue. Absolutely no separation of queue based on business/coach or status/no status.
I believe this is only for US-based carriers as well.
-RM
FRA, for example, has people yelling at you as you approach the Z gates asking if you're traveling United to the US. If you say yes you get in queue. Absolutely no separation of queue based on business/coach or status/no status.
I believe this is only for US-based carriers as well.
-RM
#3
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,081
FWIW, the general line was quicker than the Polaris/1K line.
#4
Join Date: Aug 2015
Posts: 9,842
As RobOnLI said above, this is standard. You either get the sticker at ticket counter if you check in there, or you get it on way to gate if you bypassed (transferred or self-printed / digital BP).
I find best way to do this is not show up for boarding until about 15-20 minutes after get the text. Then there is no one in line, the ICTS people are always quick, and no need to mill about in a gate scrum. There's always overhead space on a widebody. Works even with SSSS.
I find best way to do this is not show up for boarding until about 15-20 minutes after get the text. Then there is no one in line, the ICTS people are always quick, and no need to mill about in a gate scrum. There's always overhead space on a widebody. Works even with SSSS.
#5
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 996
Guess you haven't traveled Europe -> US in many years. This has been the process for MANY years and is different based on airport. Some airports like FRA and BRU have a separate line for US-bound travelers as you approach the gates and ask you the same questions they've been asking for years. A robot can get through them. Then they put a sticker on your passport and you are clear to board. Other airports do this check at the gate. But it's still "required" for US-bound flights.
FRA, for example, has people yelling at you as you approach the Z gates asking if you're traveling United to the US. If you say yes you get in queue. Absolutely no separation of queue based on business/coach or status/no status.
I believe this is only for US-based carriers as well.
-RM
FRA, for example, has people yelling at you as you approach the Z gates asking if you're traveling United to the US. If you say yes you get in queue. Absolutely no separation of queue based on business/coach or status/no status.
I believe this is only for US-based carriers as well.
-RM
EDIT: The ICTS stickers are for security, and have nothing to do with the Travel Ready Center. The TRC only came about as a way to manage docs needed for covid travel. TIMATIC is for visas, etc. All totally different animals.
Last edited by gmt4; Mar 13, 23 at 7:41 am
#6
Join Date: Aug 2015
Posts: 9,842
#7
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,429
#8
Join Date: Aug 2015
Posts: 9,842
If they do separation there, I have never seen it — only one queue. Maybe due to my above strategy, though. 🤭 Most people I have ever waited behind is about two.
#9
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,429
The last 10 times I have been through after leaving BAH there are two lines.... One for J and one for Y - but that is typically in the morning -- no idea what it's like later in the day....
#10
Original Poster
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,315
Haven’t done INTL since COVID, but three passports full of stamps before that, and like I said, lots of stickers. Never was surprised by a sticker audit at the gate. I actually went to that little UA desk to ask about lounges when I got there and there was no Sticker NAZI on station like there was later. I got to the gate 15 minutes before boarding and no sticker warning. I agree, BOM you CAN’T get through to the gate with out a sticker. I guess I was lulled by the ‘Travel Ready’ icon on my BP, which was a lie.
#11
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 996
Haven’t done INTL since COVID, but three passports full of stamps before that, and like I said, lots of stickers. Never was surprised by a sticker audit at the gate. I actually went to that little UA desk to ask about lounges when I got there and there was no Sticker NAZI on station like there was later. I got to the gate 15 minutes before boarding and no sticker warning. I agree, BOM you CAN’T get through to the gate with out a sticker. I guess I was lulled by the ‘Travel Ready’ icon on my BP, which was a lie.
#12
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LTT)
Posts: 9,692
Note: I have seen this all times of day including when I arrive and have to walk past the line. Weird that you have seen this 10 times and I've not seen it once and I've been through FRA 10x in the last year.
-RM
#13
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,429
I fly through FRA often and have never seen a separate line for J vs anyone else. Everybody queues up on the right and waits in line with no effort made to separate the lines based on cabin or status.
Note: I have seen this all times of day including when I arrive and have to walk past the line. Weird that you have seen this 10 times and I've not seen it once and I've been through FRA 10x in the last year.
-RM
Note: I have seen this all times of day including when I arrive and have to walk past the line. Weird that you have seen this 10 times and I've not seen it once and I've been through FRA 10x in the last year.
-RM
#14
Join Date: Aug 2015
Posts: 9,842
Just went through last week and saw only one line. There were a couple desks to the left but not being used to process anyone, and the cordon only placed on right side. Same previous few months. Last summer/fall, the desks were arranged a bit differently but I could only see evidence of one queue. Only thing I can guess is separate lines is a day of the week thing, if they're still doing it?!
#15
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,081
I fly through FRA often and have never seen a separate line for J vs anyone else. Everybody queues up on the right and waits in line with no effort made to separate the lines based on cabin or status.
Note: I have seen this all times of day including when I arrive and have to walk past the line. Weird that you have seen this 10 times and I've not seen it once and I've been through FRA 10x in the last year.
-RM
Note: I have seen this all times of day including when I arrive and have to walk past the line. Weird that you have seen this 10 times and I've not seen it once and I've been through FRA 10x in the last year.
-RM
I waited with other 1K customers in the line on the left. It was somewhat frustrating that the line moved slowly. The general line moved faster.